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ororowear.com Reviews

4.2 Rating 3,423 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,423 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“My vest dosent really warm up very much. Customer service only provided me instructions that were already provided when I received the vest. The battery was fully charged and still not getting that warm on the highest settings. No other solution was offered except that I cannot return it”
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. I notice that our customer service colleagues are communicating with you about this matter. Please don't worry, we will do our best to help you solve the problem.
Posted 1 year ago
“Took this coat to Alaska and it was perfect!”
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Posted 1 year ago
“Love these products!”
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Posted 1 year ago
“My wife and I were looking for heated vests and bought 4 of them on sale from ororowear. Great quality and very affordable price. Very happy with our purchase.”
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Posted 1 year ago
“Very good price and fast delivery.”
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Posted 1 year ago
“I like my heated vest. I bought it as opened package but it's in great condition so I would've thought it was brand new. I previously had a full heated jacket and the battery pack was in the back. This vest it's on the left side. I gave it 4 stars because it really bothers me that the battery pack literally sits right on my hip. I don't mind it being on the side because then it's not digging into your back when you're sitting, I just really wish it was higher up on the vest side. Like the middle of the left side would be perfect. You can still get to the battery pack easily but then it's not sitting right on the hip.”
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Posted 1 year ago
“Disappointed with the vest. Barely feels warm at best. Husband has a men’s vest and his heats up.”
Helpful Report
Posted 1 year ago
Hi Deb, thank you for taking the time to leave a review. I am sorry to know the vest did not meet your expectations. Our customer service representative will reach out to you soon to collect more information and provide further assistance.
Posted 1 year ago
“Out of the box coat was exactly what I needed for the fall all your products have been great quality and fit”
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Posted 1 year ago
“Really helpful at cold football games!! AWESOME!!”
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Posted 1 year ago
“Eveything went well ... order, timing, arrival of item. Happy!”
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Posted 1 year ago
“The jacket does the job. I’m so glad I got it cos the hospital is so cold and I work NOC shift. Thank you ORORO. You just got yourself another loyal customer.”
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Posted 1 year ago
“Packaging is perfect. I put my address wrong and have to change it, quick response from the costumer service. They delivered my order at the correct address”
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Posted 1 year ago
“The website is pretty good, although not the easiest to navigate when looking for the outlet items. Overall good in every other regard and prompt customer service if you have an issue. I will say the return policy is very strict and not the best. I own several Ororo products now and they all preform well. The fit is iffy depending on the product, but pretty accurate. Quality is top notch. I’ve never had any complaints. I would say it’s pricey, but you’re going to get a quality product that does what it says. It’s up to you to decide if it’s worth it”
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Posted 1 year ago
“Once I got larger size everything was great. Nice fit and stylish”
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Posted 1 year ago
“Ordered a vest for a 150 dolllars it’s a heated vest and it didn’t even come with the batteries and charger very poor way of selling a heated vest”
Helpful Report
Posted 1 year ago
Hi Mark, thank you for your review. Upon checking, the item you purchased is apparel only, that is why it did not come with a battery and charger. We found that you have placed a new order for the battery pack. If you have any other questions, feel free to drop us a message at support@ororowear.com.
Posted 1 year ago
“This was the second order from Ororo outlet. My items have arrived in like new condition. Very happy with my purchase.”
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Posted 1 year ago
“I’ve bought a bunch of ORORO for my wife. She LOVES them all!!”
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Posted 1 year ago
“I couldn't love this jacket more. It fits great and is warm. We ride motorcycles quite a bit on chilly mornings, and it's perfect for that. I did have a little problem when I first tried it out. I used a 5v 20000 mAh battery, and it wouldn't work. So, my husband grabbed his 7v 25000mAh battery, and it worked just fine. I couldn't see anywhere in the instructions that a minimum battery needed to be used. That would be my only suggestion.”
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Posted 1 year ago
“Sent as a gift. Recipient was very pleased.”
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Posted 1 year ago
“Awesome vest and great customer service.”
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,423 reviews