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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I love the vest-it keeps me warm without being weighted down with layers of clothing. I'm concerned about the quality. Within 2 days of owning/wearing it, the zipper pull on the battery pocket broke off- BROKE OFF-it could not be reattached. I ordered an additional battery that was supposed to be lighter and charge faster-I cannot detect any difference from the original battery. Even with my concerns, I cannot imagine not having this as part of my winter wardrobe-it does the job.
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Posted 1 year ago
I love my vest and ended up getting another to wear to the barn.(I also have a pair of the heated gloves for the barn. Thank you). My only problem was that my battery died and wouldn't charge. It was one of the larger batteries from many years ago. I ordered a new one and it came in a few days. Problem solved. I recommend this vest to everyone! Thanks again!
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Posted 1 year ago
battery pack does not last as long as expected. pockets do not warm enough to warm hands the neck warms well but not the body and pockets very disappointed that with the high cost of vest still need to add the high cost of battery and cord
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Posted 1 year ago
Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
Perfect accessory for the cold weather! I never have to worry about the temps of my friends houses or sporting events or shopping or restaurants. I am always the right temperature! I love my Ororo vest!
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Posted 1 year ago
Worth every penny. Love how the jackets break the wind (I live in Chicago), how the battery holds charge, and how comfy and lightweight the jacket is.
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Posted 1 year ago
Excellent service—resolved a problem quickly and efficiently Would strongly recommend to others
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Posted 1 year ago
Bought this for my wife and she loves it, wears it all the time when she goes out.
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Posted 1 year ago
The fleece vest is soft and warm on its own. Turn the heat ON and it's fabulous. I can't believe I resisted getting one for so long. I also have a pair of the heated gloves which I use for days when it's in the 20s or below for running and in the 40s or below for cycling. They are a game changer!
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Posted 1 year ago
Exceptional service from start to finish!
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Posted 1 year ago
Love the heated vests. Walking in negative numbers it keeps me warm. I have a few suggestions to improve tho: Inside pockets and a 2 way zipper Hard to carry everything I need to walk trails with dogs and only two pockets. Looking at purchasing a jacket for those really cold Minnesota days.
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Posted 1 year ago
Wish I had purchased sooner!
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Posted 1 year ago
My husband loves it!!
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Posted 1 year ago
This coat was a total disappointment! The zipper Would not stay zipped, and the heated areas I could barely feel heat coming from them. And I’m just stuck with it!
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Posted 1 year ago
Love the warmth. Wish the Battery lasted more than 6hr.
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Posted 1 year ago
Very well-made product, the person I gave it to loves it and will wear it a lot every winter. The instructions are clear, and when I needed to return it for a different size, the process was straightforward and pretty quick.
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Posted 1 year ago
Jacket is light and comfortable. But the battery pack does not charge pass the first 2 bars and so it doesn’t last more than 30-45 minutes.
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Posted 1 year ago
Hi Ian, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
Quality products and quick delivery.
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Posted 1 year ago
Quality product and stylish.
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Posted 1 year ago
I purchased a vest from Ororo directly for my wife's birthday gift. The vest was a medium and it was a bit tight across the chest, so I wanted to exchange the product (which was only tried on once) for a large. Ororo policy was for a no returns. Dissapointing. So far, the product does work well. My advice is to make sure you purchase the correct item.
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Posted 1 year ago
Hi Robert, thank you for your review. Upon checking, the item you ordered was a final sale product. As a reminder, when purchasing this Open-Box/Final Sale item, you agreed to our final-sale policy, meaning it cannot be returned or exchanged. This policy is clearly noted on the purchase page of each Open-Box/Final Sale item. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
I had trouble with my zipper and they shipped a new coat out as soon as I shipped mine to them. Excellent service and fast exchange.
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews