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ororowear.com Reviews

4.2 Rating 3,422 Reviews
77 %
of reviewers recommend ororowear.com
4.2
Based on 3,422 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
6 - 12 Hours
Returns & Refunds
Returns Process
Easy

Write Your review

ororowear.com 4 star review on 9th November 2026
Michelle S
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 4 star review on 5th November 2026
Daniel B
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 24th October 2026
Lisa R
ororowear.com 5 star review on 15th October 2026
Candice M
ororowear.com 5 star review on 15th October 2026
Candice M
451
Anonymous
Anonymous  // 01/01/2019
“I have not yet worn my heated vest as it still summer. I have had to speak to Customerservice several times via email. Customerservice provides quick and thorough response. The best is very nice. I purchased a small, and way 95 pounds. The quality is exceptional of the vest. I’m not sure if I should consider a smaller size.”
Helpful Report
Posted 1 year ago
Hi Denise, it's wonderful that you find the vest's quality impressive. As for sizing, if you’re uncertain or need any assistance with the exchange, please feel free to contact us at support@ororowear.com. We appreciate your support and hope you enjoy your vest when the cold weather arrives!
Posted 1 year ago
“Did a great job they were very helpful can’t wait till we we can start using them”
Helpful Report
Posted 1 year ago
“I recently purchased a 5 zone hooded jacket that is just awesome. I didnt know if I was going to like how it fit, but it all turned out good. The zones all work as hoped and this will now be my go to jacket. Love your products. That's why I keep coming back. I now own a heated vest, light layering fleece jacket and now this canvas jacket.”
Helpful Report
Posted 1 year ago
Hi Amy, we’re thrilled to hear you love your new jacket! It's fantastic to know that the fit and functionality are just right for you. Thank you for being such a loyal customer and for sharing your experience with us!
Posted 1 year ago
“I would purchase your product again”
Helpful Report
Posted 1 year ago
“I’m a vest person. This system really makes a vest cozy and comfortable all day long. Whether the battery is running or not, it’s a great comfort. Yes, there is a little magic in the comfort found when it’s ‘fired’ up. What a treat!”
Helpful Report
Posted 1 year ago
Hi there! We’re thrilled to hear that you find our vest so cozy and comfortable! Thank you for sharing your experience with us!
Posted 1 year ago
“Haven’t had to wear the vest yet. Fit is great! Have heated gloves also but haven’t had opportunity to wear either yet. Not cold enough yet..”
Helpful Report
Posted 1 year ago
“Just ordered Christmas gifts. You can’t beat the quality or service with Ororo.”
Helpful Report
Posted 1 year ago
“The website is easy to navigate and shipping was fast!”
Helpful Report
Posted 1 year ago
“My 2nd purchase and I love both products!”
Helpful Report
Posted 1 year ago
“THE PRODUCTS WORK!! My husband has vests, a coat and a seat. He raves about all. He enjoys sharing when people ask if his vest is heated.”
Helpful Report
Posted 1 year ago
“over a year ago i had my neighbor get a coat for me with her order.. I fell in love with it.. I am on blood thinner medicine and all the time cold. This perfect for me since I am with many senior activites and the air conditioners are always set to freeze us out.. sometimes I swear it is going ot snow in those buildings.. so when i seen another color and a spare I ordered it.. it uses the same battery and I can't wear two jackets at once it is perfect.. I have more people ask what is the light on my shoulder for.. I tell them and let them feel the warmth.... I need my own business cards so i can ge brownie points from strangers who order.. well it is an idea.. love ORORO”
Helpful Report
Posted 1 year ago
Hi Kathleen, it's great to hear that ororo products are keeping you warm. We appreciate your support and love that you're sharing the warmth with others. Thanks for being so nice to leave your thoughts!
Posted 1 year ago
“Excellent vest, comfortable and good battery life.”
Helpful Report
Posted 1 year ago
“I don’t like that you have to buy special battery packs. I have numerous at home but because of your connection on the vest I can’t use them.”
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. We have forwarded your feedback to our product team for further improvements. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help.
Posted 1 year ago
“Have not wore the fleece jacket or mitts yet.”
Helpful Report
Posted 1 year ago
“I’ve ordered several heated vests and love to wear them alone as well as layered for extra cold days.”
Helpful Report
Posted 1 year ago
“Haven't worn it yet. Not cold enough but fit is perfect and I love the color!”
Helpful Report
Posted 1 year ago
“Wife loves it”
Helpful Report
Posted 1 year ago
“love my heated vest. This is my 2nd purchase.”
Helpful Report
Posted 1 year ago
“I love my new Oro heated vest. I get cold very fast due to my autoimmune disease, so surely this will keep me warm this coming winter. Unfortunately, when I got my vest it was too tight so I had to return it due to a mis-sizing issue. Being it was a close out,I thought I was unable to return it. However, I was glad to work with Luke who helped me with my exchange process even though it was an open box item. He worked with me to get the exchange for the vest size I wanted. It was a pretty quick snd painless exchange process. Despite the extra shipping cost to exchange it, I am happy I did, and loving my new vest. Thanks Oro and Luke. Loving my new vest already. Dianne”
Helpful Report
Posted 1 year ago
“My vest dosent really warm up very much. Customer service only provided me instructions that were already provided when I received the vest. The battery was fully charged and still not getting that warm on the highest settings. No other solution was offered except that I cannot return it”
Helpful Report
Posted 1 year ago
Hi there, thank you for your review. I notice that our customer service colleagues are communicating with you about this matter. Please don't worry, we will do our best to help you solve the problem.
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,422 reviews