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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
Great product. We oredere a large vest. We thought that woild be the correct size. But iy was too big. We notified Ororo via their procedures and receved a Medium Vest.
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Posted 1 year ago
Great products. Costumer service was excellent.
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Posted 1 year ago
Love Ororos products! I can't get enough heated vests. Wear it underneath another jacket to keep me warm and still very comfortable. Top notch in customer service by the way!
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Posted 1 year ago
The OROROwear.Com is well organized and put together
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Posted 1 year ago
Ororowear stands behind their product!
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Posted 1 year ago
I bought a couple scarves for my wife and self before a long weekend in NYC. The weather was in the 20’s and we were very happy to have our heated scarves. The highest setting kept me nice and comfortable at all times. I was very happy with the quality and function. I would recommend them to anyone!
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Posted 1 year ago
OMG!! This vest was such a hit!! I gave it to my husband for Valentine's Day and he has worn it 3 times since for golf. First thing out of his mouth was "best gift ever"!! Thank you for a great product!
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Posted 1 year ago
I love the coat. Fit is perfect. Battery does not stay charged very long.
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Posted 1 year ago
You cant feel the heat coming in when it’s cold but it does stay warm .
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Posted 1 year ago
I got this jacket to wear for some of my cold weather shooting matches. Trying to keep warm during the day can be difficult in the winter. I have an Ororo vest, but the coat is warmer and easier to get off quickly when it is my turn to shoot. I love how it is also water repellant, important here in Western Oregon.
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Posted 1 year ago
Best heated jacket purchase ever. The best thing that comes with it is the 3 year warranty. Didn't have any regrets purchasing this item. I love it.
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Posted 1 year ago
The best coat every. Be sure to size up so that it fits right.
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Posted 1 year ago
Great product. Good customer service once I discussed a failed battery with a representative in person.
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Posted 1 year ago
My battery quit working after wearing my vest only 4 times. Customer service helped me to return it and get a new one right away. Very helpful.
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Posted 1 year ago
I love the zippered fleece - comfortable and warm. The only frustration I have is the placement of the battery so far back on the left side; it is hard to get the battery in and out while wearing the fleece.
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Posted 1 year ago
great product
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Posted 1 year ago
Exceptional customer service.
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Posted 1 year ago
Customer Service was great when I called about an issue. They resolved the issue quickly and I had a replacement part within a few days.
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Posted 1 year ago
Excellent customer service. Kelsey resolved my issue quickly and courteously. The Buffalo heated gloves are great for cool days, but not extreme cold (20 degrees F or less).
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Posted 1 year ago
Once I got it charged love the warmth . But I didn’t get a charging block . And my iPhone block doesn’t work . Had to hook it up to my computer.
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Posted 1 year ago
Hi Charlene, thank you for your review. To reduce our environmental impact, we no longer include a charger with our heated apparel. However, a USB charging cable is still provided, so you can use any charger with a USB-A port. We appreciate your understanding as we make this transition, and we thank you for trusting our brand. Please feel free to contact us at support@ororowear.com if you need any assistance. We are always here to help :)
Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews