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ororowear.com Reviews

4.2 Rating 3,117 Reviews
78 %
of reviewers recommend ororowear.com
4.2
Based on 3,117 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.1 out of 5
Returns & Refunds
Returns Process
Could Be Better

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ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 23rd June 2026
Janice W
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
ororowear.com 5 star review on 15th June 2026
Ashleigh F
426
Anonymous
Anonymous  // 01/01/2019
I bought a very basic vest and loved it so much I bought a more expensive vest in down with more heat. I love the vest for the most part, but the zipper which is very different than my first vest, gets stuck constantly. I still love it and it keeps me cozy but it was a lot of $$$ for a sticky zipper.
Helpful Report
Posted 1 year ago
Hi Kelly, thank you for your review. Our customer service specialist will get in touch with you as soon as possible and assist you further. Please don't worry, we will try our best to help you resolve this situation.
Posted 1 year ago
I love the vest. I wish the battery stayed charged longer.
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Posted 1 year ago
We are repeat customers. Our first vest is roughly 4 years old and still works fine. Everything is high quality and works as advertised.
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Posted 1 year ago
Go with more heating zones if you can Easy to use
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Posted 1 year ago
i sent a vest to my sister, and i think your charging cable should come with a plug so you don't have to order one to charge it the first time
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Posted 1 year ago
I bought this for my 84 yo mother and she loves it! She is always cold so this made winter much better.
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Posted 1 year ago
Fantastic customer service
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Posted 1 year ago
Always happy to check what’s new in the product line. The sizing is great and the value is spot on as always. I’ve been purchasing vests for several years now for family members and am always satisfied.
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Posted 1 year ago
I very much like the garment! I would allow for a better or different closure system.
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Posted 1 year ago
Great products, quality!!
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Posted 1 year ago
This latest purchase was another of the many Ororo vests I have given to family and friends. I haven't often given such generous presents but to be able to give someone the remarkable gift of warmth feels like a privilege to me. I wear my Ororo vest almost consatntly in the winter and take it year round when I might find myself cold (airplane travel, for example). As we age, we seem to feel the cold more often. These vests are warming friends (and their hearts!) across this beautiful country. Thank you for making such a great product!!
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Posted 1 year ago
I orderd a battery and it arrived just as expected. I've been using it now for four days and is heating my vest perfectly. I'm very pleased with this purchase.
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Posted 1 year ago
I love ororo i was introduced in 2020 and i just bought a new jacket and scarf and i love them i recommend and encourage people to buy this nrand if you lookin for heated apparel
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Posted 1 year ago
Lovely ladies jacket. Really keeps me warm! I now own two! Customer service is excellent, as i had a problem with the heating element in my first jacket, and it was replaced. My only expense was for shipping! THANK YOU Ororo.
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Posted 1 year ago
Great product. Long battery life.
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Posted 1 year ago
I have purchased 2 different vests for my girlfriend. Approximately 5 years apart. She literally wears them constantly in the wintertime. Excellent product! I cannot recommend enough!
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Posted 1 year ago
My first heated ski gloves. I’m still getting used to them. I may wish I ordered a bigger pair since I feel the length to my wrist seems short and I would like more room at my cuff since the battery takes up some space as does my clothing layers and watch. The heat part is just fine for me. So nice to just turn on some heat on the chairlift as needed. Would have liked the batteries to be on USB-C. Maybe the company would consider changing to USB-C since most are going that way.
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Posted 1 year ago
My wife is very happy with her jacket and inner gloves. Fit is perfect and they heat up nicely. Better than I expected. Thank you.
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Posted 1 year ago
Just recently received my jacket. So far it's working like a charm. Very satisfied!
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Posted 1 year ago
ororowear.com is rated 4.2 based on 3,117 reviews