Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.62

4.6 Rating 17,269 Reviews

91 %

of reviewers recommend Papier

4.6

Based on 17,269 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Anonymous

Maans

Genesis Clarett

638

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All of my personalized gifts from Papier have been PERFECT 🤩”

Helpful Report

Posted 6 months ago

“I really enjoy using the book journal. It’s well-organized, making it easy to record my thoughts on the books I've read. I love the sections for favorite quotes and overall impressions, which help me engage more deeply with each story. Overall, it's a great tool for any book lover looking to enhance their reading experience!”

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Posted 6 months ago

“Beautiful little book for my granddaughter to give her Mom (my daughter) for Mother’s Day. Easy to create online and very happy with the finished product. Thank you Papier”

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Posted 6 months ago

“Lovely quality premium cards with affordable prices. Definitely using them again.”

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Posted 6 months ago

“Not personalized”

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Posted 6 months ago

“Absolutely fantastic.”

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Posted 6 months ago

“Discovered this site during the pandemic and have used it since then for all celebration.Lots of great resources and easy to use to personalise messages and photos. Love that there are many fonts to make your messages more powerful”

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Posted 6 months ago

“What a beautiful memory book. I had very old photos and they looked better than the originals. The quality was excellent. Will be using again.”

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Posted 6 months ago

“Really nice but not quite as thick as I expected”

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Posted 6 months ago

“The cover photo looked like it was glued on. Very poor quality. Very disappointed”

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Posted 6 months ago

Thanks for your feedback, Elizabeth - we're so sorry to hear about the disappointment with your photobook! Please do reach out to us at support@papier.com with any relevant photos of the issues and we'll be happy to look into this further. Papier CS Team

Posted 6 months ago

“Ordered a photo book for my wife for her first mother's day and I incorrectly put the wrong address. No issues, my fault so I ordered another identical one. Subsequently, the first was forwarded to me so I had two and thought to give one to my mother in law. The quality discrepancy between the two was shocking. One had warped photos and they were stretched and the other looked fine. Avoid this place their work is a nice roll.”

Helpful Report

Posted 6 months ago

Thanks for your feedback, Stu! We're so sorry to hear about the issue with one of your orders. Please do reach out to us at support@papier.com with any relevant photos of the issue and we'll be happy to help further. Papier CS Team

Posted 6 months ago

“Great for gifting!”

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Posted 6 months ago

“I absolutely love everything papier! Couldn’t fault any of their products and I have tried such a variety. Such good quality and a range of products which I love”

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Posted 7 months ago

“Beautiful quality notebooks with gorgeous designs”

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Posted 7 months ago

“I use the Wellness Journal every quarter and it's a staple of my daily routine. Uses the right prompts for me to get a good well rounded start in the morning and is lovely quality. The customisable personalised covers are my favourite feature though I think!”

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Posted 7 months ago

“We have already purchased a few items and been very happy! Our recent order hit a snag and the supposed delivery never made it to our friend. (Not Papier's fault...it was USPS). I emailed them and immediately got a response. I gave them a little more info and they have expedited a replacement to arrive next week. This is even more appreciated as it's coming from UK and this is a gift for a friend who is travelling soon!”

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Posted 7 months ago

“The last 2 years I have treated myself to a Papier mid-year diary and I love them. I use it every day and it has held up so well. I have had other that started looking a bit beaten up after the year is finished. But the Papier ones have definitely held up! I love the designs and the paper quality is amazing!”

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Posted 7 months ago

“Generally a go cerd site”

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Posted 7 months ago

“Quality of product is great, however now on two occasions the cards have arrived with siginificant delays resulting in belated cards and buying from another supplier to ensure the recipient (my wife ) got a card on her birthday”

Helpful Report

Posted 7 months ago

Thanks for your feedback, Andrew! We're so sorry to hear about the late delivery of your order - a postage refund has now been processed to compensate the delay. Please do reach out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 7 months ago

“I paid for express delivery …. And it never arrived and there was no explanation. The ‘WhatsApp’ customer service option is soulless and not fit for purpose.”

Helpful Report

Posted 7 months ago

We're so sorry to hear that! I can see that this has now been marked as delivered and Olivia has assisted with a postage refund for the delay, but please do reach back out to us at support@papier.com if you have any further queries. Papier CS Team

Posted 6 months ago

Papier is rated 4.6 based on 17,269 reviews