Papier Reviews

Name: Papier
Address: 39 Plender Street, 39 Plender Street, London
Rating: 4.59

4.6 Rating 17,441 Reviews

90 %

of reviewers recommend Papier

4.6

Based on 17,441 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%

Visit Website

Email:

support@papier.com

Location:

39 Plender Street,
39 Plender Street
London
NW1 0DT

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Papier 2 star review on 21st December 2025

640

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excelent Services and fast secure delivery!!! Thanks !!!”

Helpful Report

Posted 2 years ago

“Absolutely beautiful journal/planner. Even the shipping box was pretty.”

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Posted 2 years ago

“Papier is amazing! I ordered a few days before Christmas, and Papier printed and delivered the order within 3-4 days! Also the journey album looks amazing! Thanks for saving my Christmas and for being such a great company”

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Posted 2 years ago

“The cards arrived incredibly quickly, and are such a lovely quality.”

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Posted 2 years ago

“I order these every year for my daughter (she always has them on her Christmas list). There are always many beautiful designs to choose from. They never disappoint.”

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Posted 2 years ago

“Terrible ordering experience.”

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Posted 2 years ago

Hi Devyn, we're sorry to hear that! Please do let us know on support@papier.com if there's anything we can do to help! Papier Customer Service Team

Posted 2 years ago

“Very fast shipping and easy ordering process. i was just slightly disappointed with the product”

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Posted 2 years ago

“I have used these diaries for several years and I love them. Beautiful covers, lots of colours and personalisation is perfect. This year I preferred my diary as usual and u fortunately the paper quality is poor. I use a fountain pen and it is bleeding through the pages. I contacted customer services who were prompt in replying. I was offered 15% Discount on another product. I haven’t used this as I assume the paper would be the same in all the products. If you use a biro then it would be a lovely product.”

Helpful Report

Posted 2 years ago

Our apologies that you were disappointed, thank you for taking the time to leave feedback! Papier Customer Service Team

Posted 2 years ago

“I made a mistake with my order, completely my fault! They were so helpful sorting it out for me. Received the journals and they are beautiful. Will definitely use again. Thank you”

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Posted 2 years ago

“Journal was given as a gift and they loved it.”

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Posted 2 years ago

“i love my new jorunal i also got one for a friend to match”

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Posted 2 years ago

“Wonderful design and beautiful lined paper, perfect for writing!”

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Posted 2 years ago

“My friends loved their journals. Perfect Christmas gift”

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Posted 2 years ago

“Papier stationery is superior and stylish. It is created with such definition and detail and I love EVERYTHING from the company. I have loads of pend and foiled notebooks and a selection of leather notebooks. They are ALL statement pieces and I am proud of them!!!”

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Posted 2 years ago

“Lovely company. Great designs and good quality”

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Posted 2 years ago

“Easy and efficient ordering and delivery. Lovely product, my daughter is delighted with her diary.”

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Posted 2 years ago

“Even though more expensive than other options out there, I tend to pay the premium due to having so many cover options available. I also primarily use Papier's wellness journals, which I appreciate are in 3-month chunks, which are more reasonable.”

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Posted 2 years ago

“Amazing customer service and products!”

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Posted 2 years ago

“A very good looking diary. My girlfriend loved it.”

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Posted 2 years ago

“I ordered some personalised cards for my mother in law. These arrived promptly and well packed and, even though I didn’t stretch to the extra thick card, they were a really lovely quality and weight. Recommended!”

Helpful Report

Posted 2 years ago

Papier is rated 4.6 based on 17,441 reviews