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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Custom pc build. The web site worked well. Customer service were very good when I had a payment issue (not their fault). Good tracking on the website while the machine was being built. Pc works well and I am pleased with it
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Posted 1 year ago
Initial component choice and compatibility checks were very clean in both navigation and provided information. Build feedback was nominal, though the progress updates were much appreciated and further built my anticipation. Delivery was swift and within the allocated timeslot. Prompt and polite. Safe and secure. The build itself is superb. The presentation within the case and subsequent running of the PC have excelled all requirements. I have had no issues so far and have been undeniably relieved that my choice to have PCSpecialist put together this new build has spared me any stress or labour compared to the last time I put my own components together. Well worth their positive reputation. I would enlist them again and recommend them others. I believe that their promise of warranty and assistance should any issues arise will live up to the high standard they've exemplified so far.
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Posted 1 year ago
Good service when there was a problem with the delivered PC.
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Posted 1 year ago
Very good and helpful service
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Posted 1 year ago
Excellent website interface. Smooth ordering process. Very easy to configure a PC to your own desired spec - and the process will tell you if it thinks you are over-specifying a component. Excellent communication from PC Specialist throughout the build; never any doubt about the status. Very responsive to questions / requests via the Support inbox. Important information about "musts" when booting the computer for the first time is sent in advance of delivery. Delivery via DPD also completed smoothly and to time. All in all an excellent buying experience all round. This is my second purchase from PC Specialist - the first was 12 years ago and it is still going strong! I would recommend PC Specialist to anyone looking for a PC.
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Posted 1 year ago
Everything on the website was easy, from specifying requirements through to completing the order. Comms after this were clear and timely. There was a small delay to delivery owing to the availability of components, but nothing major. The laptop is fine and I've already had opportunity to push it to its limits.
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Posted 1 year ago
Got my first PC from here and from beginning to end, everything was easy and straightforward. A lot of people recommended building your own PC but this wasn’t something i was comfortable with so having options like PC specialist meant that i could still choose my individual components without the worry and hassle of doing something wrong. Everything looks great and is running smoothly!! Thank you! :)
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Posted 1 year ago
The process of choosing the components was very straightforward and the system indicated if something was not compatible or you may have duplicated something. If we needed assistance then this would have been available too. Quick, straightforward and swift delivery. My son love it. Thanks
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Posted 1 year ago
Provided a high spec gaming pc at good value
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Posted 1 year ago
I had a laptop from PC specialist at the beginning of the month and so far it's been great and I have zero complaints. The laptop looks really great, works well and so far I haven't had any problems
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Posted 1 year ago
Very happy with my purchase with pc specialist. The whole process took max a week to get to me, everything runs smoothly looks clean and amazing overall very very happy with it all
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Posted 1 year ago
I found the options available on the Web site easy to negotiate with sufficient information to enable me to build my Laptop The laptop arrived within the timescales stated and meets my expectations
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Posted 1 year ago
Exception service from start to finish the process is very easy. Any questions the guys could help very quickly and knew what they are talking about 10 out of 10 service
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Posted 1 year ago
Great service, loved the daily emails about what state the build was, the pc is great and so well packaged. Thank you pc specialist
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Posted 1 year ago
This is my first PC from PC Specialist and I can now say - it won't be the last! I particularly like the 3D image they send you when they are building your PC. Only thing that could be improved is a photo of the PC top to show the USBs etc, but I'm really nit-picking there. The PC was built and sent to me very quickly, far quicker than I thought it would be. Now, I had some issues with the GPU in the first couple of weeks and spoke to Tom, then Peter in the after-sales team and went through some detailed trouble-shooting. It was suggested that I reseat the GPU, which I wasn't comfortable doing, so they had the PC collected and then replaced the GPU and quickly returned the PC to me. Unfortunately, on getting it back, the issue wasn't solved and after ringing and explaining the issue to Ryan from after-sales, he talked me through removing and reseating the GPU. He was aware that I wasn't comfortable reseating the GPU, but I must say that Ryan was an extremely good and patient teacher! Unfortunately, this didn't solve the issue and so a replacement GPU was sent out - which I got the next day - and I replaced it. Having replaced the GPU, I had an issue regarding a Windows bit locker code so, back on the blower and spoke to another Tom who talked me through the process of solving that issue. The PC is now working. I must just say that the after-sales Team have been truly OUTSTANDING! Nothing was too much trouble and to add to their woes I'm both a Pensioner and Luddite and each person I spoke to was knowledgeable, first class and exemplified the highest standards of customer service and all should be commended. In the past, I've bought my PCs locally - but no more and just to add that PC Specialist are faster than my local PC store on building and repairs too! Simply put, DON'T HESITATE buy from PC Specialist today!!
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Posted 1 year ago
% stars all the way. This is my 3rd PC Specialist machine and love them. The ordering process is easy. If things don't work together it tells you. Arrived as expected. Setup was a sinch and am now enjoying with my new PC setup.
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Posted 1 year ago
5 stars all around! My PC was built, tested and delivered in 6 days, way sooner then I expected. Everything looks lovely and neat and their website really made it easy for a first time PC owner like me to build a PC I was happy with, the site making tons of suggestions that saved me money. The setup was easy and it was well packaged
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Posted 1 year ago
Great service every step of the way!!!
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Posted 1 year ago
Excellent service, by phone and email. Polite and helpful. Highly recommend using to create your PC or computing solutions.
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Posted 1 year ago
Great service. Got my PC just under two weeks from ordering. The email updates were reassuring to know what stage my build was at. When specing the PC, the part picker was good for a first-timer as it showed me all the components to research and possible options I hadn't even considered.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews