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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
A great service, build perfectly and fast delivery.
Helpful Report
Posted 1 year ago
I bought my first gaming PC around 7 years ago, unfortunately the i7 wasn't compatible with W11 so I decided it was time for a complete upgrade. I enjoy PC gaming but don't know about the latest components or what would be best for what I need. I knew I'd always had great support on my other device, even when outside of warranty so I decided to call and see if they could help me create a build. To my surprise this is something they offer. After discussing my budget and what features I knew I wanted (such as ray tracing, preferred brands etc) the agent selected parts which came in below budget and explained why they chose that item. This was saved as a quote which was sent via email and I knew it was perfect so bought it right away. Once received, I realised my old monitor didn't have the right connections, I called support and they offered advice which resolved the issue. PC Specialist have made the world of PC gaming accessible to anyone and it's only served to build my trust in the company and it's great to see how much has changed since my previous purchase. You get regular updates on how the build is progressing and can also see a 360 view of the built device. I will be back, but hopefully not for a while. Thank you!
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Posted 1 year ago
Second PC bought from them and very good each time. Website is good to make sure no compatibility issues before buying. Very good communication during the building and sending stage. I had a piece broken (vent clips) in shipping and they immediately sent a new part after I emailed. No issues with the computer itself and will likely buy from them again in the future.
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Posted 1 year ago
The website was a little techi to use meaning you needed to know a little about computers and what goes inside them in order to order what you wanted. But then I guess you only come to PC Specialist if you are a techi. Good experience overall and so far it's working very well.
Helpful Report
Posted 1 year ago
good and fast service
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Posted 1 year ago
Excellent communication and a great build.
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Posted 1 year ago
Good products, fair price and quick build and delivery. Recommended.
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Posted 1 year ago
Excellent service from PC Specialist and easy to customise my PC online, very happy with it and using it for Steam & PCVR gaming with zero issues whether wired or over the air.
Helpful Report
Posted 1 year ago
Delivery went well driver polite, computer well packaged and working well thank you 😊
Helpful Report
Posted 1 year ago
Very happy with the ordering and order-tracking process. The choice of DPD as courier made me nervous (have had bad experiences with them) but the delivery was fine.
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Posted 1 year ago
Excellent value for money good sales staff very helpful, very happy with desktop
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Posted 1 year ago
Great Laptop at very competitive price for what you get. Nice service and clear communication when needed - no issues and would use again
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Posted 1 year ago
The pre-sale advice via email is very helpful as PC Specialist have a good range of options to choose from. Once I had ordered my pc they keep you in touch with how the build is going and it was received very quickly. I am very satisfied with the service and my pc.
Helpful Report
Posted 1 year ago
Just fantastic all round - the ordering experience, quality of PC build, delivery time, and customer service when we needed it. All properly 5*.
Helpful Report
Posted 1 year ago
This is the second Computer ordered from them. (the previous order was 14 Years ago and it ran without fault until the day the SSD died. Not the original SSD but a replacement one 8 years ago to give me more storage capacity for my programs.) As previously the choice of components in ordering was impressive, the build time and delivery was fast and fault less. The correspondence kept me in the build loop and provided helpful set up information. The new computer is up and running and If it runs as well as the previous one I will be back for an 3rd model though perhaps a bit sooner than 14 years.
Helpful Report
Posted 1 year ago
Quick delivery, impressive build quality and impressive choice of components. Would happily recomend to anyone and would purchase again myself.
Helpful Report
Posted 1 year ago
Smooth process from start to finish with regular updates and quick turn-around. Good selection of components available and the item configuration designer is easy to use. Item packaged well with everything you would need for a newbie PC user.
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Posted 1 year ago
The PC was assembled quicker than I expected. I set it up and it is working perfectly. What also impressed me, they answered my questions quickly even after the PC was delivered. I recommend them very highly. Thanks PC Specialist. Anthony.
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Posted 1 year ago
From entering the website, selecting customisation, ordering and delivery the service was excellent. During the process I was very pleased to receive updates on progress. The PC was well packaged and arrived on time as promised.All in all a very satisfactory experience.
Helpful Report
Posted 1 year ago
PCspecialist made my PC within a few working days of ordering, and is up to a very good standard. I haven’t had any problems so far but they are available to contact if needed.
Helpful Report
Posted 1 year ago
PC Specialist is rated 4.8 based on 5,910 reviews