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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Brilliant service from PC Specialist who kept me updated with the status of my order at every step. They also contacted me when one part of my order needed to change due to a hardware issue and dispatched the same day after making the change. Very happy with the end product i received!
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Posted 1 year ago
Great service, accurate and timely updates, and great value for money.
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Posted 1 year ago
This is my 5 or 6th PC from PC Specialist and each time its more of an amazing job. Thank you
PC Specialist 5 star review on 9th April 2025
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Posted 1 year ago
The laptop runs really well and was pleasantly surprised how quiet it runs compared to my previous laptop. I would recommend PC specialist if you don't have experience PC building.
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Posted 1 year ago
Although I’ve seen some different stories about delivery and production time, I ordered a very respectable build with the 7700XT and 7700X, thinking these would be popular parts and there may be a wait. I did not use the finance option, however. I was told 10 days, it took 9 I believe, and it’s been brilliant so far. I focused mainly on the internals rather than fancying the outside case and fans, etc so I was just expecting a dark and lifeless PC, however the basic fans included with the cases all had RGB which was a nice surprise, with a big (I think acrylic?) screen to see inside. Would (and have) recommend!
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Posted 1 year ago
Purchased a 9900x & 9070xt combination - as usual service and build quality is excellent. Have Purchased several PCs and couple of laptops from this vendor since 2007 - Good Service / Customer Support
PC Specialist 5 star review on 8th April 2025
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Posted 1 year ago
Kept me well updated as the PC was built and tested. Am very happy with the PC.
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Posted 1 year ago
Great service, was able to get the parts I want and arrived much faster than I expected!
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Posted 1 year ago
I need to say that their after sales support, and the integrity of their staff are excellent. Without going in to unnecessary detail, I needed help from senior staff at Wakefield. Some months had passed, and a bit of checking needed to be done, but after accepting my concerns they showed me a very high level of personal care. The team leader with the initials MD was a real credit to their company, and went the extra mile for me, in order that I had the best possible outcome. I think the peace of mind you get buying from a company like PC Specialist goes a long way. Touch wood, I now have my dream pc. Really well done.
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Posted 1 year ago
Website is user friendly and easy to use. Customer service is of a high standard. Product is dispatched after rigorously testing the systems. I for one go to no other organisation when it comes to buying a new laptop or PC. The name says it all PCSpecialist!!!
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Posted 1 year ago
My third purchase over the years. As usual the advice prior to purchase was very useful in helping to decide the configuration and the overall service was excellent.
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Posted 1 year ago
Excellent products. Highly recommend. Arrived on time. Great job.
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Posted 1 year ago
Very helpful and happy with the result and process.
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Posted 1 year ago
I appreciate the choice to be able to custom configure. It really allowed me to modify the build based on my budget to it's upper limit perfectly. The PC in question has no flaws and I am really happy with the Mini-ITX build I have. It is nice that I am now able to play highly intensive games. I have no issues whatsoever whilst the only area for critique would be delivery. I paid £100 for 1 day dispatch and whilst this was done at my own choice I could have upgraded to a 4060TI with that power however that is not a problem to be honest, for those that can wait. I could have gone for a pre-build model with that money however the most unique thing about this is the fact that is is custom configured and a Mini-ITX build so the choices made here and pricing are understandable. PC Specialists continue to be amongst the UK's top choice for PC builds as well as being in the affordable range and not a rip off. I am happy with my new PC
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Posted 1 year ago
Affordable Laptops and a reasonable turn around for a custom build.
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Posted 1 year ago
Customer service has been excellent throughout the process. From what I can tell, the hardware seems good. The fan is strong and the case is well ventilated. The machine arrived as expected. However, I'd recommend ordering without Windows. The Windows image installed was over a year old, required many hours of updates, and then started erring out when updating. I spent many hours trying to fix this, including doing a full reset and talking with their customer service for hours. The technician informed me that this issue occurs somewhat regularly with their computers. Finally, once I downloaded a brand new Windows install from Microsoft and installed it via USB, everything is working perfect.
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Posted 1 year ago
My son is a gamer plus also does home online schooling and this is perfect for him. The company provided great communication on when I was being build and tested to delivery all with time scales
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Posted 1 year ago
Pre-order advice via 2 phone calls and kept well informed of build progress throughout, including video of actual machine. Small software issue resolved remotely via support call.
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Posted 1 year ago
Designed and commissioned a custom PC on a wednesday and Friday It was delivered. 10/10
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Posted 1 year ago
this is my third or fourth desktop in 20 years or so. PCS are my go to computer builder. Now retired, so don't need to much sophistication, but basic is good. Easy to build, but some options not available in basics, eg disk drives. Still getting to grips with Windows 11. Sometimes change is not always for the better! Cut and paste in Outlook appears to have disappeared and I'm having trouble getting it back. Otherwise all is OK
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews