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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
I’d been thinking about a new PC for a year after six years with my previous one, but I never really understood about to go about it. What enticed me to PC specialist was unlike other places I’d looked at, PC specialist had you select the parts I wanted and notified you if a component needed changing, which made the process much simpler and of course building it for you as if I’d built it myself I would’ve broken it most likely. It was also very fairly priced considering what I’d brought. I am also appreciative of the updates I received throughout the whole process, it arrived all in working order and now I can enjoy all my owned games in ultra without issue. Needless to say I know where to go when I eventually need the next upgrade.
PC Specialist 5 star review on 15th April 2025 PC Specialist 5 star review on 15th April 2025
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Posted 1 year ago
Excellent build quality as always, PC with a lot of components arriving essentially plug and play.
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Posted 1 year ago
Support is amazing, pc builds are beautiful i like their style and the way they work, keep it up!!!
PC Specialist 5 star review on 14th April 2025
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Posted 1 year ago
Ordered my second PC from PC Specialist last month after the previous one from them which had done well for the last four years needed a refresh. Order was built and shipped to me within a week and arrived ready to switch on and go. Can't see why I wouldn't come back here again in another four or so years for the next one.
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Posted 1 year ago
I have always been completely satisfied with the service provided by PC Specialist, the ease of ordering and the quality of products. I actually couldn't imagine going anywhere else for my desktop/laptop needs. Thank you.
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Posted 1 year ago
Just a quick note to say thank you for the service I received from PC specialist. This is my third major purchase from PC specialist and probably my most complex. This required more calls than normal to them both before and after delivery. I wish to thank all the staff that dealt with me and in particular Thomas and Matthew. Not because the other staff was poorer, But in particular it appeared Thomas was someone I spoke to a number of times. I found staff to be helpful and informative. When it comes to upgrade I will probably again use PC specialist. For those looking to buy a PC I would certainly recommend them.
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Posted 1 year ago
From the moment we completed our purchase of a PC the service has bren outstanding . We where kept up to date on progress of the PC being built , tested and to point of despatchment seriously the benchmark has been set by PC specialist. Unreal . Thank you .
PC Specialist 5 star review on 13th April 2025 PC Specialist 5 star review on 13th April 2025 PC Specialist 5 star review on 13th April 2025
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Posted 1 year ago
Everything was perfectly packaged, setup was easy, overall a good experience.
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Posted 1 year ago
Easy to configure the order. Delivered as ordered. No hassle and kept updated on the progress. Happy :)
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Posted 1 year ago
Excellent customisation, build and delivery process. I'm still having some issues setting up PowerDVD and getting iTunes to work, but that's the usual Windows malarkey. Fully recommend PC Specialist.
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Posted 1 year ago
Custom PC review. My PC took 11 days (8 working days) to arrive after ordering, it was delivered exactly within the window provided by the courier. I am extremely happy with the PC, it all works as intended with no major issues. # Positives: - It ended up being £30 cheaper than if I had built the same system myself. I didn't get the same case or cooler (Same price range as PCSpecialist's options.) I would've happily paid extra just to save myself the stress and back ache of building it myself. I have zero regrets buying a pre-built from PCS. - The most silent PC I have ever heard. I have to check the lights to make sure I actually turned the PC on, because I can barely hear the fans rev up. - PC stays cool during long gaming sessions, the temperatures are great. - Pretty quick build time, and you're kept up to date via e-mails and the order page. You even get a 360 view of your PC after it has been built, and can request changes. - My PC was actually dispatched on a Saturday, and arrived on a Sunday despite everything saying deliveries were only Mon-Fri. I'm probably an edge case but it was greatly appreciated. # Negatives: - Lack of variety in part options, you're limited to mostly Corsair or PCSpecialist branded parts. Especially the CPU coolers. - The SSD NV.ME drive somehow boots slower than my old SATA SSD. From 20s~ (SATA SSD) to 37s (New SSD) No issues with my PC other than that. Really not that big of a deal. - You recieve a box alongside your PC including spare cables, brackets and screws but none of them are labelled. - An "additional notes" section would be nice on the PC configuration page, so you can specify other PC build needs that aren't covered by the drop down menus. I wanted to install two HDDs but had to install the power cables myself (oh woe is me.) - The chart on the order status page is slightly outdated, and even a tiny bit confusing.
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Posted 1 year ago
Excellent service from start to finish, really pleased with my PC, glad I chose PC specialist.
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Posted 1 year ago
Really easy process to build the PC including ensuring everything was compatible. Really clear updates on progress of the build via my account along with good email comms. PC arrived really well packaged and really pleased with the build - no marks, smudges or scratches and everything worked straight away. Highly recommended.
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Posted 1 year ago
Speedy service and delivery. Kept me updated throughout the build process. Really happy with the machine
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Posted 1 year ago
Easy company to work with
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Posted 1 year ago
I was trying to buy a fairly basic laptop but when I looked at the well known companies, they offered very few customisation options. The PC Specialist website was easy to use and had all the options I required for screen size, disk configuration, OS and CPU. Their pre-sales support answered the phone very quickly and were clear and helpful. My PC was built in a few days (ordered on Monday, delivered on Friday) with an update as stage was completed. The packaging was excellent. Setting up the laptop was as straightforward as these things can be. The one problem I had with my external monitor not being recognised was fixed in a few minutes with a call to Support. I have now been using the laptop for a week and it is performing as I had hoped.
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Posted 1 year ago
Having used PC Specialist in the past for a PC for my son, we were in need of a new laptop for the office. This wasn't a pre-built laptop, but I ordered on the Monday and it was delivered by DPD that Friday. Very impressive turnaround time, frequent updates via email and very well packaged.
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Posted 1 year ago
Can't fault PC specialist, second time I've ordered from them. 1st time was in 2018. Computer is fantastic, no issues and hopefully none to arise in the foreseeable future. Will use them again :)
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Posted 1 year ago
Brilliant service from start to finish. The order was fulfilled in less than a week and the laptop was exactly as ordered (including with a French keyboard). Highly recommended and I would use them again.
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Posted 1 year ago
Great website for comparing and building your machine. Very easy to swap components in and out. Also loved the updates on the machine being built, tested and dispatched.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews