PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,910 Reviews

97 %

of reviewers recommend PC Specialist

Company Reviews

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Metrics

4.8

Based on 4,910 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 4 star review on 19th August 2025

319

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once again, massively happy with my order was kept informed and up-to-date with what was going on. I felt reassured by the inclusion of warranty And won’t use any other computer manufacturer”

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Posted 1 year ago

“Super helpful customer service and the way the custom PC builder works was extremely straight forward and helpful for someone like me that doesn’t know much. Gave me a lot of confidence. Only con is the finance partner Novuna has issues with accepting certain account numbers and sort codes and I had to pay in full up front. Get paypal onboard PC Spec!”

PC Specialist 4 star review on 26th April 2024

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Posted 1 year ago

“Everything was great”

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Posted 1 year ago

“Great service, excellent PC and fast delivery. Great range of customisation. The sneak-peek at the progress of my order was a nice touch.”

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Posted 1 year ago

“Fantastic service with ease of use, especially as a first time buyer!. Testing flagged up a few issues with my combination I'd picked, and was quickly sorted and actually worked out cheaper and better than what I'd picked. Construction to delivery was quick too. Would and have recommended PCS to friends..”

PC Specialist 5 star review on 25th April 2024

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Posted 1 year ago

“All good, price, service, product, communication, speedy delivery. Will use again if required & happy to recommend.”

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Posted 1 year ago

“I am very happy with my PC. It works perfectly and I couldn’t say I have anything else better. thank you very much for PC specialist”

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Posted 1 year ago

“I recommend PCSPECIALIST as they are extremely professional in every department and will provide a first class computer, very quickly. -EXCELLENT.”

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Posted 1 year ago

“I always buy my computers from PC Specialists because their service and build quality has been consistent over the years.”

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Posted 1 year ago

“good pc, fast replies”

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Posted 1 year ago

“This will be the second gaming pc that PC Specialist has made for me in the last 12 years, I still use the original one 😊. From the start of a phone call to delivery, PC Specialist has been very supportive and their advice and products are of a high standard. I would recommend them to everyone.”

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Posted 1 year ago

“Excellent pc and fast delivery”

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Posted 1 year ago

“It's always a scary proposition to part with thousands of pounds but PC specialist filled me with confidence from the get go. Answered any question I had and honestly it was even better than I expected. I've had my new PC around 6 weeks or so and absolutely love it. Can't recommend enough.”

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Posted 1 year ago

“Easy to navigate site, quick and effective communication, pc working well!”

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Posted 1 year ago

“Great range of customisation for all budgets. Clear communication and arrived exactly as ordered. Working great.”

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Posted 1 year ago

“The whole process was very straightforward and easy. My PC was dispatched and delivered within 7 days of ordering making it very convenient.”

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Posted 1 year ago

“Exceptional service from pcspecialists… Exceptional service from pcspecialists in wakefield. decided to have a custom built pc made from scratch and so glad i chose pc specialists to undertake the task. From choosing the components to having it built seeing progress along the way was a real pleasure to see a company who pride themselves in quality assurance and implimenting customer needs. delivery was smooth delivered safely after about 7 working days. the sales staff and the tech support are great too at the end of the phone when needed. can also help remotely if you hit any snags. highly recomended company with great work ethics and will use again”

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Posted 1 year ago

“Great service from start to finish, communication was great all the way through the process, great machine, would recommend in a heart beat.”

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Posted 1 year ago

“great machine, through the process of buying and build , they kept me informed all the way with various photos as each stage and then with instructional photos . Once completed I was unsure of the video card connections but after calling support, they guided me through what I needed to kpow.”

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Posted 1 year ago

“My software company buys all its computers from PC Specialist because it the best.”

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Posted 1 year ago

PC Specialist is rated 4.8 based on 4,910 reviews