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PC Specialist Reviews

4.8 Rating 6,098 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,098 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
I’ve gotten 2 pre-builds including a laptop for PC specialists now, one for me and I got my partner her first ever rig, their support and products are great quality and I’ve always felt like I’ve been supported with any issues without worry. They helped me with my first PCs drive issues instantly and I got a replacement within a week, couldn’t ask for better.
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Posted 1 year ago
I’ve gotten 2 pre-builds including a laptop for PC specialists now, one for me and I got my partner her first ever rig, their support and products are great quality and I’ve always felt like I’ve been supported with any issues without worry. They helped me with my first PCs drive issues instantly and I got a replacement within a week, couldn’t ask for better.
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Posted 1 year ago
I've been using pcspecialist for years. Once used to love putting computers together, now ... it's just sooo much easier with pcspecialist. Highly recommend, it's quick easy to chose your setup. Takes a little while to get it, 1 to 2 weeks. Overall - really really happy
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Posted 1 year ago
The website was easy to use and they were informative during the process. The pc runs extremely well and it is quite a significant upgrade from my previous pc. My only issue with the pc was on arrival, the GPU support had been over tightened, which meant the fan on the GPU was catching on the support. After an adjustment this was fixed, the case is slightly warped at the back due to the above issue but that doesn't bother me. Overall, great service and I will use them again in the future.
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Posted 1 year ago
I have ordered a few custom built pcs from pc specialists now. I like being able to configure the spec to what I need. My most recent purchase was for work and I configured to to run cad software and tailored it for how we will use the machine. I like the build updates and pictures as its comign together. In the past I have had a few issues with my first pc when it arrived damaged but it was swiftly sorted and they were very helpful. This is what has driven me to come back for 3 more further systems after that. Prices seem competitive and a good choice of parts to choose from. I do like the odd offer with free games etc too on certain components. I would be using again when I am ready for my next build.
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Posted 1 year ago
I needed a basic box to add some of my parts to it, packaging was excellant and the level of service is top class. Let me know at each stage of the process what was going on and a expected time for each stage. Overall im very happy, added my parts to the PC and its working as it should. Thanks PCS
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Posted 1 year ago
I chose custom parts for a pc and when picking them it told me about any ones that would have compatibility issues such as extra fans not fitting in a case so i didnt pick the wrong options. It arrived in about 2 weeks with updates every step of the way along with pictures showing the pc before dispatch if there was any errors, the PC runs amazing and with good cable management, I cant really think of a negative thing that happened during the process or after the fact unless 2 week would be too long for you or if you dont want a pc specialist logo on your case and cooler neither of which bothered me personally. Would definetely recommend if you are like me and want to play games but dont want to build a pc.
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Posted 1 year ago
Quick, excellent quality and superb communication. A perfect trouble free experience. Highly recommended.
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Posted 1 year ago
High spec pc at a very reasonable price. Excellent communication throughout the process, including a 360 degree photo of the pc without sides so I could see it. Secure delivery with a PIN code needing to be given to the courier before it was released to me. I hadn’t heard of the company but my son had a recommended them as his computing teacher had said they are second to none. I didn’t need to contact customer service but have no doubt that if I had they’d have been very helpful. I liked that the system checked compatibility with everything - I had to change one component. That gave me pieces of mind that I’d got what I needed. The ‘free’ case is huge - totally my fault as I never checked the dimensions - so there’s less space under my desk than before! I will definitely use again and highly recommend.
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Posted 1 year ago
Amazing service, loved all the updates during the build and once built speedy delivery
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Posted 1 year ago
The pc looks great, it does the job I wanted for. good quality, fast and it performs well.
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Posted 1 year ago
Very happy with the service that PC Specialist provided . Really important to keep the customer up to date with the build process ( which they did extremely well ) . Top spec pc up and running like a dream . Would certainly recommend to anyone thinking of investing in a new set up . Delivery by DPD was also faultless ( although with my pc weighing 25kg the hand holds on the outer box couldn't cope with the weight but as the packaging inside was very good ,the goods arrived unblemished) .
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Posted 1 year ago
Very pleased with my new laptop from PC Specialist. It's fast (eg rapid boot up)and looks great. PC Specialist kept me informed at every stage of the process: dates when build would be completed, testing and delivery. All the milestones were completed as forecast, and delivery was to the predicted hour. Good company to do business with.
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Posted 1 year ago
This is my second time ordering from PC Specialist, both times I have been incredibly happy with my purchase. You may have to wait longer than a pre-built but the extra testing and personalisation its well worth it in my opinion.
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Posted 1 year ago
The website was easy to use, the ordering process was smooth, communication was good throughout, and the PC is perfect!
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Posted 1 year ago
I was able to order, and receive, a PC to exactly the specification I needed.
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Posted 1 year ago
Delivery of the laptop as promised. Slight problem with software but all sorted now. Would recommend.
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Posted 1 year ago
WHAT A BUNCH OF LEGENDS!!!!! I ordered a gaming pc to my own spec the guys built the pc for me with a great turn around time, everything was well put together and the cable management was perfect I couldn't have been happier, after 2 week though my motherboard developed a fault. I spoke with the team and it was decided they would build me a fresh computer and do it as a priority and again a new pc turned up they arranged collection of the damaged unit and they made me feel very valued as a customer. There was a few things i wanted but couldn't have "being new to this it was my own fault" the talked me through all my options and got everything perfect. Hands down the best experience anyone could have when you are spending a lot of money on something I wasn't confidant building myself. A big thank you to all of you at PC Specialist you have made me very happy and you will have a customer for life and i will tell anyone who will listen how good you guys are.
PC Specialist 5 star review on 6th May 2025 PC Specialist 5 star review on 6th May 2025 PC Specialist 5 star review on 6th May 2025
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Posted 1 year ago
The service and quality of the products from PC specialist is extremely good. I always use this company because of this.
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Posted 1 year ago
Very happy with my purchase, order was despatched quicker then I thought. Price was very good compared to other companies, would definitely recommend and will be purchasing any future machines from pc specialist.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,098 reviews