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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Good quality build, quickly built and delivered and happy with the result. Was kept in the loop via email as my custom PC build progressed which was very reassuring. Cannot fault the service.
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Posted 3 years ago
Good customer service
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Posted 3 years ago
Fast delivery
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Posted 3 years ago
I have bought from PC Specialist many times. I find the ability to specify exactly the features I need very handy. I have always found the products reliable and the post sales great.
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Posted 3 years ago
Ordering was straightforward and then the pc was delivered on time and works beautifully and much faster than our very old HP one. Vary happy wiht this.
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Posted 3 years ago
Very pleased with the service, I was kept informed of the progress of the build. I will definitely use them again.
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Posted 3 years ago
Exactly what I needed, well made and delivered ahead of achedule
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Posted 3 years ago
I always buy my laptops from this company, its great to be able to pick and choose the configuration based on my needs, they are reasonably priced too. Fast turnaround from selection to delivery.
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Posted 3 years ago
Swift building, testing and delivery. Great service.
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Posted 3 years ago
I have used PC Specialist many times to meet our family's computing needs. I wouldn't deal with any other company - they are first-rate.
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Posted 3 years ago
Excellent service, communication and delivery. I would definitely recommend
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Posted 3 years ago
Kept us well informed on the build process, dispatched as promised and we couldn’t be happier with the quality of the pc when it arrived. The 3rd time I’ve used them and always delivered!
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Posted 3 years ago
Easy website to use, product delivered as ordered to time and works with no issues, can't ask for any more really. Highly recommended.
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Posted 3 years ago
The laptop we ordered (Lafité Pro Series) was built and delivered quickly, and they kept us up to date with the progress throughout. The quality of the laptop is mostly great, too, with a great screen and surprisingly quiet keyboard. The speakers don't match the overall quality however, so if you don't intend to use headphones then plan to purchase speakers. This is the second time I've gone to PC Specialist and I've been happy both times.
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Posted 3 years ago
Very happy with my first pc, I liked that I was kept updated throughout the whole process, will defo order from them again when I’m due for an upgrade
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Posted 3 years ago
Thr Pc arrived in a timely manner. Everything was there. The technician set it up in fast a clear way and everything was easy to understand. However there was a plastic wrap left Infront of the front facing fans that is impossible to move with no clear way of removal. Overall 4/5.
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Posted 3 years ago
PC Specialist had the whole process covered from start to finish. Pre-Sales: Excellent Build Time: Great Build Quality: Excellent Routing & Cable Management: Excellent Configuration: Excellent Price: Great Delivery: Excellent The pre-sales service was fantastic as I had a number of questions regarding configuration and was looking for advice which several of the representatives were able to provide from personal experience. The price was very reasonable as it would have cost me about the same price to build the PC myself, my only concern before ordering was the presentation of the system with lighting, cooling and cable management, but as you can see from the picture they went above and beyond! The delivery was very efficient and the packaging was fantastic keeping everything in place during transport.
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Posted 3 years ago
Good sales experience; disappointed by after-sales support. PC was missing a GPU support bracket for a 4090 GPU that was sent out. However the bracket received didn’t fit the PC. Upon reporting this, I was not told that the GPU doesn’t need one. I was also recommended to buy a support bracket if I so wish. I’ve also noticed from the forums currently: “BRACKET INCLUDED AS STANDARD ON 4070 Ti AND ABOVE”. I’m not filled with confidence that the GPU doesn’t need a support bracket. While the customer service communication was good, I don’t feel they did enough to resolve the situation. Otherwise easy to use website; good selection of configuration options; good communication overall.
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Posted 3 years ago
These people put in the WRONG CPU cooler , a smaller weaker one and half the price , they didn't put any thermal paste on my pc and now my CPU is burned.
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Posted 3 years ago
Excellent service, had no problems at all
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews