Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 6,103 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,103 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“PC arrived as ordered and I have no complaints. The process took a little longer than I expected (18 days), but there was a regular drumbeat of updates.”
Helpful Report
Posted 3 years ago
“Pc specialist were great and my son is very happy with his new computer”
Helpful Report
Posted 3 years ago
“This was my 3rd or 4th purchase from PCSpecialist, always competitively priced, I love being able to tweak the features that I need. I always recommend the company to friends who are looking to buy a new PC/laptop.”
Helpful Report
Posted 3 years ago
“Purchased a gaming PC for over £2,200. Process of configuring and ordering were easy to follow (used the forum to help with suggested configuration). PC arrived in good time but had issue in that Windows 11 was not installed 100% successfully. Not really a manufacturing issue but thought it may of been picked up in final testing. After two re-installs and over 5 hours on the phone all is now good. Knowledge of customer support guys is good but a bit annoyed that I will be paying for the 5 hours on the phone.”
Helpful Report
Posted 3 years ago
“Had 3 builds with these guys, always great.”
Helpful Report
Posted 3 years ago
“Very professional, informational and helpful. PC came without any problems. The production was updated at all times and even gave a 360 degree real time look at the build and options to change anything before dispatching. Honestly, deserves the praise. Excellent.”
Helpful Report
Posted 3 years ago
“Ordering process including selection of specifications was painless. Was very happy with price for the laptop purchased and delivery was prompt. Was advised at each stage of the build where order was at which was very useful.”
Helpful Report
Posted 3 years ago
“Overall very happy. I ordered a laptop which came quickly and was built to spec. Packed well and courier was great.”
Helpful Report
Posted 3 years ago
“The pc was built perfectly just as I asked for, the cable management was also really good.”
Helpful Report
Posted 3 years ago
“Exactly as you asked for”
Helpful Report
Posted 3 years ago
“I am very happy with PC SPECIALUST”
Helpful Report
Posted 3 years ago
“This is the fourth PC I have bought from PC Specialist. Easy to use website, fast deliver, perfectly assembled product. I would definitely use the service again.”
Helpful Report
Posted 3 years ago
“After talking in the PCS discord and doing research about what parts I should buy, which ones will work well together I took the plunge. Turn around time for me was bang on 11 days with a saturday delivery, which is an (Optional Extra). I have had the tower for 10 days and setting up my new tower (installing my games & music Production software) was swift, a few bits I needed help with got sorted super quick and professionally and in a nice relaxed manner. Over the moon with the tech department, its performance and that of the tower it's self and that of the build quality of the PC over all.”
Helpful Report
Posted 3 years ago
“PC is great service was excellent and kept me informed every step during order and build”
Helpful Report
Posted 3 years ago
“Excellent service, had a lot of information and ways to check on my PC order PC came exactly as I expected, no problems at all”
Helpful Report
Posted 3 years ago
“Overall experience with PCSpecialist was good but not without its flaws. It was my second time ordering my system from PCSpecialist - first time I’ve ordered laptop which came pretty quickly - within 7 days but after a month of use graphics card was faulty and “died”, wasn’t their fault and it happens. RMA process was very smooth witch took around 2 weeks for the laptop to be fixed and returned. It’s been 6 years since I’ve ordered laptop from them and it is still working after heavy use and in good condition. This time I’ve ordered PC: the website is very easy to navigate and choose compatible parts as they have built in system which check if parts are compatible with each other and will give you suggestions on what to do. Customer service is great and enjoyable- they are ready to answer any questions and help as much as possible. The only reason I am making this review as 4 Stars it is because of the following problems when my PC arrived: 1. The bracket for graphics card wasn’t properly attached under it therefore the fans were hitting the bracket itself - had to re-adjust it. 2. The windows deployment wasn’t done properly - a lot of bugs e.g could not update windows itself, issues downloading files, accessing files and overall slowness so had to reinstall and after that it is working properly. 3. RAM on pc built was 6000Mhz but for some reason it was set to 5900Mhz - had to change it in bios. Other than issues above everything else is flawless”
Helpful Report
Posted 3 years ago
“Overall experience with PCSpecialist was good but not without its flaws. It was my second time ordering my system from PCSpecialist - first time I’ve ordered laptop which came pretty quickly - within 7 days but after a month of use graphics card was faulty and “died”, wasn’t their fault and it happens. RMA process was very smooth witch took around 2 weeks for the laptop to be fixed and returned. It’s been 6 years since I’ve ordered laptop from them and it is still working after heavy use and in good condition. This time I’ve ordered PC: the website is very easy to navigate and choose compatible parts as they have built in system which check if parts are compatible with each other and will give you suggestions on what to do. Customer service is great and enjoyable- they are ready to answer any questions and help as much as possible. The only reason I am making this review as 4 Stars it is because of the following problems when my PC arrived: 1. The bracket for graphics card wasn’t properly attached under it therefore the fans were hitting the bracket itself - had to re-adjust it. 2. The windows deployment wasn’t done properly - a lot of bugs e.g could not update windows itself, issues downloading files, accessing files and overall slowness so had to reinstall and after that it is working properly. 3. RAM on pc built was 6000Mhz but for some reason it was set to 5900Mhz - had to change it in bios. Other than issues above everything else is flawless”
Helpful Report
Posted 3 years ago
“Excellent build, quality and service, highly recommended”
Helpful Report
Posted 3 years ago
“great service, great support all around. delivery and customer service makes you feel reassured about quality. excellent all round!”
Helpful Report
Posted 3 years ago
“Good advice from sales guy. Took longer to build than they said it was, but I wasn’t in a rush. Safely delivered and appears to work perfectly after an initial hiccup with not being able to work out how to switch it on! .. tech support were very helpful..”
Helpful Report
Posted 3 years ago
PC Specialist is rated 4.8 based on 6,103 reviews