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PC Specialist Reviews

4.8 Rating 4,930 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,930 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
PC Specialist 5 star review on 26th May 2025
William
PC Specialist 5 star review on 26th May 2025
William
317
Anonymous
Anonymous  // 01/01/2019
I got what I was looking for on a very comfortable finance
PC Specialist 5 star review on 26th July 2022
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Posted 3 years ago
Fantastic service from start to finish! I wasn't sure about something with my custom build. Jumped straight onto the online chat and got given the facts about my build and that i was worried about nothing. Highly recommend this company
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Posted 3 years ago
Easy to use web site Quality components and build Great Customer service
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Posted 3 years ago
Really pleased with the new PC - good price, great service, and easy to configure what I wanted. It arrived well packaged less than a week after ordering.
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Posted 3 years ago
Always good service all round
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Posted 3 years ago
quick and easy, happy with my new PC.
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Posted 3 years ago
Would 100% reccomend these guys to anyone! They were were quick and professional and their customer service is on point. I would give more stars if i could, very happy with my purchase
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Posted 3 years ago
The customer service has been good so far and the PC came with the desired specification. However there seems to be a problem with the graphics card which will hopefully be sorted out soon.
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Posted 3 years ago
PC arrived far sooner than expected. Build quality is excellent and customer service top rate. Changed my order after I’d placed it and didn’t have a single problem, didn’t delay the order in anyway and the changes were made as requested.
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Posted 3 years ago
The custom pc builder section of the website was very user friendly. I liked the fact that it would tell you if certain components were not compatible with each other. The pc was reasonably priced and was built in delivered in about a week which was good.
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Posted 3 years ago
Good laptop. Fast delivery
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Posted 3 years ago
Very good service! Reliable and easy to purchase! Would recommend for first time pc buyers
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Posted 3 years ago
Great pc but I ordered a blu ray drive with my new pc but it can’t play blu ray films
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Posted 3 years ago
They built me a Good fast reliable pc very fast arrived on time ready to go no problems they gave me consistent updates on my order when it was getting built when it was getting tested etc. 10/10 very pleased
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Posted 3 years ago
Perfect, tidy, worth the wait
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Posted 3 years ago
Perfect customer service and intuitive website for people who both do and do not know about computers
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Posted 3 years ago
Just got my second computer from PC specialist. My former one lasted 9 years before i had to change it and i cannot praise this company enough for the quality of product, work and delivery.
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Posted 3 years ago
Outstanding super quick service! Ordered a gaming laptop, made changes even after I submitted my order after deciding I wanted a different SSD and there were no hold ups. The change was made without an issue! Cannot fault the pricing either, will definitely buy from PC Specialist again.
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Posted 3 years ago
Quick service. Good customer support.
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Posted 3 years ago
Ordered my new pc (4th from the company overall), and they've exceeded my expectations. Sent earlier then expected, on my birthday!
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Posted 3 years ago
PC Specialist is rated 4.8 based on 4,930 reviews