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PC Specialist Reviews

4.8 Rating 6,103 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,103 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“great customer service very helpful online chat”
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Posted 3 years ago
“kept me constantly updated ,fast response to queries ,deliver the product in time and impeccable”
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Posted 3 years ago
“Amazing PC, absolutely zero issues with it and built quickly.”
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Posted 3 years ago
“Great website, easy to design the PC build and useful advice and tips such as recommended PSU wattage. After ordering, the order was in processing and pre-production stages for a couple of weeks without much update (my only negative from the experience). Once the build started, it was quite quick to be built, dispatched and arrive. The PC itself meets every expectation I had, very happy with it, would definitely recommend.”
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Posted 3 years ago
“This is my 3rd computer from PC Specialist, 2 laptops and one Tower over 5 years. The products have all been fantastic, the oldest laptop is still playing recent games fine. The configuration process for the gaming tower was brilliant, it lets you know which components are and are not compatible. We did have to get one out of warranty repair, and the process there was really good. The deliveries happen when they say they will, you can track on the website or via DPD.”
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Posted 3 years ago
“Very satisfied. Excellent customer service”
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Posted 3 years ago
“The pc arrived in perfect condition and works great but it took more than two weeks to deliver which was a little annoying but it was worth it in the end.”
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Posted 3 years ago
“Good service all working well done”
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Posted 3 years ago
“Great service,no complaint's....Fab...Fab...Fab.”
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Posted 3 years ago
“Great order progress tracking, helpful team and very clear instructions with delivery. Aftercare options are a great safety net.”
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Posted 3 years ago
“My original laptop purchase was sent back 4 times for repair in as many months and when I requested a refund I was refused as they claimed to be unable to replicate the latest fault. A week later, as they were testing the unit to send back to me, I was contacted and told that they had identified an entirely unrelated fault and was therefore now eligible for a refund. Wanting to keep me as a customer, they offered to send a replacement unit of equal value with similar or better specification, classed as a new purchase using a credit note so that I would still be eligible for the 14 days return period should I change my mind. When this new purchase arrived it had been sent with a European plug instead of a UK plug and I had to wait an additional 4 days for the correct piece to arrive. I can at least report that there have been no issues with the new laptop once I was able to start using it.”
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Posted 3 years ago
“Bought an Initia for my partner. Nice machine, installed EndeavourOS KDE Plasma (Arch Linux with an installer and a few minor tweaks), the only problems I had were: It would not shutdown on the 6.4 kernel, but was fine on the LTS kernel (6.1.39-5 currently). Everything else worked out of the box: System: Host: xxxxxx-initiaiii17 Kernel: 6.1.39-1-lts arch: x86_64 bits: 64 compiler: gcc v: 13.1.1 Desktop: KDE Plasma v: 5.27.6 tk: Qt v: 5.15.10 wm: kwin_x11 vt: 2 dm: SDDM Distro: EndeavourOS base: Arch Linux The Wifi was a little touchy and would disconnect, fixed fairly easily, by messing with it's power profile in a config file. Also (not a problem!) - It required the tuxedo aur packages to run the keyboard lights.”
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Posted 3 years ago
“Wonderful machine delivered promptly.”
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Posted 3 years ago
“Quick turn around on custom spec laptop”
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Posted 3 years ago
“The build and delivery were really fast. The gaming laptop I ordered is high quality and has no issues so far. The only thing that went wrong was that the liquid cooling device I ordered did not come with a required power adaptor.”
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Posted 3 years ago
“This company makes it so simple to put together a compatible build with plenty of different choices per component & for my build was very competitive compared to if I had bought the parts individually myself. In particular I was impressed with the 3d virtual image rendered of my build once it was built, very cool! The build came quickly and in perfect condition with no problems at all, I would definitely recommend this company to any of my friends.”
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Posted 3 years ago
“Bought my new PC from PCS because of the service provided with my last purchase from them. There were some error messages and crashes on the old machine, which despite it being over 6 years old PCS sorted out. One employee was particularly helpful and took ownership of the issue until resolved. When it came to replacing the PC, PCS were an easy choice. I got good feedback on the spec and once ordered delivery was ahead of schedule. Overall I’m very pleased to recommend PCS.”
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Posted 3 years ago
“The website was so easy to follow, without any experience I managed to spec my pc very easily due to the information provided. My PC turned up a week later and works superbly and is very well built. Great price -great service could not ask for more.”
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Posted 3 years ago
“Amazing PC, great tracking service and updates on the build. Really good price too for the rig I went for.”
PC Specialist 5 star review on 5th August 2023
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Posted 3 years ago
“Work was done quickly, kept my account updated on progress, just like they did the twice before i have ordered a computer with them, no complaints at all”
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Posted 3 years ago
PC Specialist is rated 4.8 based on 6,103 reviews