PC Specialist Reviews

Name: PC Specialist
Rating: 4.79

4.8 Rating 4,934 Reviews

97 %

of reviewers recommend PC Specialist

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Metrics

4.8

Based on 4,934 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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PC Specialist 5 star review on 19th July 2025

317

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“PC was within the delivery time i paid for, communication was outstanding i know where my PC was and where it went to instantly”

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Posted 3 years ago

“Delivered on time and helped by good pre sales advice”

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Posted 3 years ago

“Delivered way ahead of deadline. Perfect machine built exactly to the customised spec, superb piece of equipment causing delight here for the family.”

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Posted 3 years ago

“Excellent service. Ordered my pc with ease, exactly how I wanted it. It came earlier than expected and fully built. Was a great setup and certainly worth the price. If only more services were as easy to use as this! Computer runs like a charm and has massively sped up my productivity with work, as well as made my hobbies much more enjoyable. Very much worth the investment and super happy with how smooth the process was.”

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Posted 3 years ago

“Brilliant service, kept updated on process of the build and delivered quicker than expected”

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Posted 3 years ago

“EXCELLENT SERVICE COULDNT ASK FOR A BETTER COMPANY YEAH K”

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Posted 3 years ago

“The PC is to my specifications. I can play my favourite computer games and access my emails without any slow down.”

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Posted 3 years ago

“this is the second pc i have ordered from them and the build time has been fantastic would recommend to anyone needing to have a quality pc built fast”

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Posted 3 years ago

“They were very helpful when I had a set up issue with windows 11 and talked me through the entire process on how to resolve it”

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Posted 3 years ago

“This is the 3 rd laptop I've ordered from PCS in the last 18 months - not because of any problems, but bought for business and university work. I need to order a new laptop for work to a certain spec. To buy a branded one at the spec I need was going to be in over £1500 - the PCS configuration was £850!! Oordered on a Thursday and built and delivered within a week....arrived extremely well packaged. No problems at all. Highly recommended!!”

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Posted 3 years ago

“Excellent service from PC Specialist.”

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Posted 3 years ago

“Fast delivery, good customer service. My new PC works great so far 👍”

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Posted 3 years ago

“Been ordering top end gaming laptops from PCSpecialist for 8 years. I've upgraded onto my third as of last week. Chosen parts and ordered Monday night, it arrived Thursday morning and is again everything I could've hoped for. Zero regrets using them, superb kit that lasts.”

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Posted 3 years ago

“My third laptop from PC Specialist. Their service and communication are exemplary. My 'built to order' laptop was despatched within two days and is everythig I hoped for.”

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Posted 3 years ago

“Great PC, thanks.”

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Posted 3 years ago

“Thank you Steve for your quick response and your understanding. Great advice, knows what he's talking about and has a calm demeanour. Would recommend it.”

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Posted 3 years ago

“Speedy postage, well packaged, signed for & lovely delivery driver from DPD. Very happy, thank you :)”

PC Specialist 5 star review on 1st July 2022

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Posted 3 years ago

“Excellent service and super-quick build. Very pleased.”

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Posted 3 years ago

“Through my son, this is the 2nd time of purchasing from PC Specialist and once again very happy. Quick shipment and great laptop.”

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Posted 3 years ago

“Excellent service from PC Specialist. Highly recommended.”

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Posted 3 years ago

PC Specialist is rated 4.8 based on 4,934 reviews