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PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Perfect customer service from order to delivery.
Helpful Report
Posted 3 years ago
When spending a large amount of money on a computer, the choice of company becomes extremely important. PC Specialist have, so far, not let me down. My computer was built and delivered in under 11 days. I was worried about the delivery, as I live in London. However, the computer was well packed and undamaged upon arrival. The computer is a thing of water-cooled beauty. Well built and no issues with any of the hardware, and a clean install of windows 11 sorted out minor software issues. I have only had the computer for two weeks, but I am very happy with my decision to go with this company. I look forward to using them again when it comes to my next upgrade(s). Highly recommended.
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Posted 3 years ago
Did everything they said they would. New build PC arrived in 11 working days. Good service.
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Posted 3 years ago
Second time I've used PCS and I've had a great experience both times. I use my computer for both work (AI) and gaming. Nothing too heavy, but wanted to make sure I got a really solid rig to future-proof it a bit as I didn't do the same with the last one and it felt dated quite quick. Expensive but no doubt worth it, and my productivity has already increased - computer is smooth, isn't struggling to keep up with the load and I'm able to play games at max settings without any problems.
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Posted 3 years ago
Pcspecialist helped me with recommendations for my build as I was quite unsure which I thought was really good of them. Took a while to go into production but to be fair there was bank holidays and coronation. The production was super quick and arrived just a few days later. System is really nice to look at and runs great. Unfortunately I updated windows and had a black screen which meant it was unusable. I contacted pcspecialist a few times regarding this. They were very responsive and helpful. I had to reinstall windows via USB which was a bit annoying but just one of those things and better than sending the whole system back. Overall really happy with the service apart from a couple hiccups which couldn’t be helped.
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Posted 3 years ago
Order arrived sooner than I expected and it runs beautifully! Would use PC specialist again.
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Posted 3 years ago
Good service and quality computers purchased from PC specialist!
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Posted 3 years ago
A beautiful made system
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Posted 3 years ago
Quick and easy to set up would’ve had it sooner if it wasn’t for bank holidays overall very excited about my new pc
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Posted 3 years ago
Always use PCspecialist for my desktops and always been happy. Definitely recommend.
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Posted 3 years ago
Quick service and delivery
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Posted 3 years ago
Fantastic service. Have a very happy son with his very fast gaming pc now.
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Posted 3 years ago
Communication was excellent, they kept me up to date with the whole process from start to finish and provided all the information about each step.
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Posted 3 years ago
PC is amazing. It's my first time setting up a PC and the instructions made is easy, quick and stress free.
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Posted 3 years ago
Second PC I’ve had from this company, first one was excellent and this one so far is amazing. Good cable management. Visually impressive both in aesthetics and graphical power. Safely packaged and arrived in immaculate condition.
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Posted 3 years ago
Overall the PC I ordered and received was great. The games I want to run, work perfectly. However, it took longer than I expected before my PC was worked on, plus when I received my PC, it was still in the testing stage. I had to reinstall windows 11 in order to get it working properly. Once I had set up the operating system however, it worked perfectly. Its fast, quiet and stable.
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Posted 3 years ago
The computer came in great condition, Excellent Cable Management and Performance is Excellent. Build and delivery took less than the average time.
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Posted 3 years ago
My computer turned up and I had installed a new M.2 straight away and had a wacky issue where the drive showed up in bios and device manager but no where else, I had extremely good support from the tech team and was told the drive was dead, I trusted them got a replacement drive and straight away my new drive worked, the computer has been a big step up in gaming and 3d modelling for me and very happy that I chose PC Specialist for my build
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Posted 3 years ago
I use PC Specialist as my only supplier of IT equipment and have done for many years now. Website is easy to use, whole ordering and delivery process is slick, and aft-sales support is responsive. Delivery is not quick though, so plan ahead. Good warranty options also.
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Posted 3 years ago
Specs easy to configure on their website and a helpful forum of community members to critique your build. Only gripe is the time it takes (approx 15 days), but this is the 3rd time I have ordered from them so knew this before.
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Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews