Login
Start Free Trial Are you a business? Click Here

PC Specialist Reviews

4.8 Rating 5,910 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 5,910 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Visit Website

Write Your review

PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
PC Specialist 5 star review on 6th December 2025
Anonymous
PC Specialist 5 star review on 8th October 2025
Dunc
330
Anonymous
Anonymous  // 01/01/2019
Package in pefect condition. I waited 15days to receive it, it was a bit longer than expected but the price was interesting and the computer is working perfectly well. The disk was not partitioned as requested but it's fine... I recommend. Thank you
Helpful Report
Posted 3 years ago
I have used PC specialist for my previous computer which is still running great after many years. Due to a great experience with my first computer, I have decided to purchase another one for my office and I am very pleased with its performance.
Helpful Report
Posted 3 years ago
Really good value for what I ordered. Get up-to-date with the build and progress. Delivered on time with additional set-up instructions. Well packaged, no damage. Plugged in and everything worked. Really strong customer service, good build quality, easy-to-use website to help me build a really good PC.
Helpful Report
Posted 3 years ago
PC Specialist is our go to company for purchasing all our computer and Laptops. We are able to customise our order to high specs for a good price. Customer service is amazing and we are kept up to date on every part of the process. Super happy returning customer.
Helpful Report
Posted 3 years ago
Very quick & easy setup. Delivery was very fast and technical support was very good.
Helpful Report
Posted 3 years ago
Complex build, worked straight out of the box. Previous one, also PC Specialist, still working perfectly after ten years.
Helpful Report
Posted 3 years ago
The quality of the pc I bought is unbelievable, amazing cable management and looks clean and sleek. Exactly what I paid for.
Helpful Report
Posted 3 years ago
Reasonably priced, had my 2nd build from them now and never had any issues
Helpful Report
Posted 3 years ago
I'm very happy with my purchase, PC seems to be working all fine. Only downside is that it takes a fairly long time between ordering and receiving the PC.
Helpful Report
Posted 3 years ago
Love the new PC will be back in the future for upgrades
Helpful Report
Posted 3 years ago
Used these guys a good few times now. I tend to buy high spec and keep that PC for between 5 to 7 years. Every single time the comms have been great - and the PC's delivered perfectly and as expected. I find the website easy to use - logical - and very good at helping you align the correct parts for the build - it will alert you if something won't fit / isn't correct etc etc - including PSU usage v one chosen. Talking to the team as I had a few questions and request was a breeze - and the status of build is clearly visible. Highly recommend this company.
Helpful Report
Posted 3 years ago
I have previously been a ‘self builder’ of desktop PC’s although my last build was 10 years ago. I decided that time was due to update to current technology and Windows 11 so, based on reviews, I decided to go with PC Specialist – this looks to be a good decision. I found the web site and configuration options quite easy to follow and over a couple of weeks put together a specification suited to my needs – I am quite a demanding user. The actual ordering process was simple and with excellent communication back from PCS updating me on progress. When delivered my new PC was very well packaged and set up was straight forward. Eighteen days from order to delivery. Having had a good look around ‘inside’ it has clearly been assembled by a competent and experienced system builder with all cable management etc. very tidy. So well done PC Specialist – all I need to do now is learn Windows 11!
Helpful Report
Posted 3 years ago
I recently purchased my new laptop from PC Specialists and have to say their service was fantastic. It was so easy to select the specification I wanted and I found the price to be very competitive. No hesitation in recommending them.
Helpful Report
Posted 3 years ago
I've used PC Specialist for several years now. My latest build has an AMD 7800X3D, RTX 4090 and 32gb ram. The ordering process was easy as always and if anything was not compatible they let me know straight away. There was a backlog of orders for the CPU which is to be expected as it has just launched at this time of writing so a bit of a wait before work could begin. The communication has always been good for me and updates were provided every few days right up until it was delivered. The PC itself was well packed and the components were well protected. Only issue I had was one of the small feet at the base of the fractal case was busted during transit, nothing major but these things can happen. The build itself is of good quality so all in all its been a good experience.
Helpful Report
Posted 3 years ago
PC Specialist did a really good job on my new build computer stuff are friendly and helpful
Helpful Report
Posted 3 years ago
I am very pleased by PC Specialist's price and quality. I have no complaints about the level of service, as any delays required due to stock issues were handled professionally and updates were provided regularly.
Helpful Report
Posted 3 years ago
The computer came on time and has been working like a dream. The whole consumer process has been painless. The only thing I would say is that it would have been appreciated if they had been proactive and contacted me about the AMD AM5/ASUS BIOS issue relating to 7000 series X3D/EXPO issues that came to light just before my computer was dispatched. If I hadn't been a viewer of tech videos I wouldn't have been aware that I needed to update BIOS and not use EXPO until issue fully resolved - and could of ended up with a burnt out/damaged components. If there was an issue I'm sure PCS would have assisted me but would be best communicated to avoid issue in first place.
Helpful Report
Posted 3 years ago
Have ordered two PCs from PC Specialist and both times have been an excellent experience. Lots of freedom when customising your PC, and lots of support, guidance and advice available from both PC Specialist staff and their own forum. With my second PC they gave valuable advice which helped me choose the most relevant PC to suit my needs. Upgradability is very easy, you can simply upgrade a previous order and still receive support, and the technical support after purchase is excellent. They happily help with any problems. Would thoroughly recommend PC Specialist, excellent company.
Helpful Report
Posted 3 years ago
All in all, the experience was good. PC has come and I'm writing this review on it now - it's very fast and works very well and am overall quite happy with the build quality and the PC itself. The time it took to receive the PC from the time I ordered was quite a while and it's why I'm taking off a star - if certain parts had been more efficient, it wouldn't have fallen on the bank holidays and then added further delays. I don't like the 'give a really really long estimation date so any quicker than that seems to be a bonus'. I also had to email asking for drivers (to keep a back-up of the drivers) and the bonus gift with my purchase as neither of these had been sent or added automatically to my account despite there being a Downloads section on my order. When you're spending that much on a PC, you expect a bit more attention to detail. I probably would order from them again as the experience was good, there were just a few parts where I'd have expected better.
Helpful Report
Posted 3 years ago
This is my second laptop, again chose PC Specialist because of the ability to configure the spec. The build quality is good and comms received when certain components weren't in stock was good. Delivery was quick once PC was built and tested.
Helpful Report
Posted 3 years ago
PC Specialist is rated 4.8 based on 5,910 reviews