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PC Specialist Reviews

4.8 Rating 6,103 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,103 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“Amazing product, turned up well packed and on time. 100% reccomend.”
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Posted 3 years ago
“Bought my first gaming PC with PC Specialist and I'm so happy that I did! The website and the ordering process was so easy to navigate through. Has a good variety of specs and customising options - total utter freedom. Pricing was good - turned out to be similar to if I had bought the parts separately. Really appreciated the compatibility function after choosing specs, saving so many first-time pc gamers - so user friendly! Really liked the quote function, didn't feel rushed to complete the order and allowed me to customise to my heart's desire and till fully satisfied. After ordering, communication was 10/10: the updates via email and the order website page kept me informed throughout the entire process of building, testing, fixing and dispatching. I also loved the transparency during the building phase: being able to see a sneak-peak of the build (just adds to the excitement of waiting for PC to arrive) and being able to adjust configuration if you want. Dispatch and next-day delivery was also 10/10: fast and efficient (the fact you use DPD was the selling point for me, knowing that my PC will arrive safely and can be redirected to collection point if I'm not at home).”
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Posted 3 years ago
“Brilliant service delivered exactly what I wanted including some changes I specifically requested outside of the pre existing specifications”
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Posted 3 years ago
“This big green machine is an absolute beast, It runs everything I need and more with no issues, It is also very quiet. It was a rather pricy PC but I know this PC will last me a very long time so I believe it is money well spent. The overall build time was about 6 days and delivery time of 2 days, So an overall wait of 8 days was a lot less than what I thought it would be originally so this made me very happy. My thanks to the team at PC Specialist for making this for me.”
PC Specialist 5 star review on 27th July 2023
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Posted 3 years ago
“Great service if you want to spec your own pc or laptop. Would definitely recommend.”
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Posted 3 years ago
“Overall, I have given PCSpecialist a 3 star review, however to be clear their support team in my experience has been 5 stars - I couldn't fault them if I tried. Their prices are also the most competitive on the market. The only reason that the review has been lowered was due to the length of time it took to recieve a functional PC and the issues we faced - from the initial order, it took 102 days to receive a properly functioning PC. This was due to the initial order taking a longer time than it was supposed to and due to the first machine arriving and not booting, then we had a complete rebuild which arrived and was also barely functional - it was incredibly unstable and only 1 output source would work. We then also had to go through the process of negotiating a return etc, which took a considerable amount of time. The support team were constantly in contact with us throughout the process and we received updates to the process very often. Overall I would recommend PCSpecialist.”
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Posted 3 years ago
“This was the first time ordering a laptop and I was impressed on how quick it took to build and get sent out”
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Posted 3 years ago
“This is the third PC I've bought from PC Specialists over the last 15 years. Still can't fault them on the build. Communication is perfectly fine, the forums that go with their site really help dig into a build with community members, and overall I feel like I get great value for money”
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Posted 3 years ago
“Had a look at different integrated PC's and found the ability to custom build with PC Specialist second to none. From selecting kit to delivery, expert friendly communications which keeps the customer in the loop all the way. 5***** I wouldn't order a PC from another company as these are the best. Highly recommend.”
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Posted 3 years ago
“The best customer service you could wish for. Contact information available on all correspondence, prompt response to questions and a follow up email to ensure everything is sorted out. Orders delivered in a timely fashion. Very reliable company and I have now received my second order from them. I wouldnt order a PC from another company as these are the best. Highly recommend.”
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Posted 3 years ago
“Great customization and good price for a very capable machine. My last laptop from PCSpecialists lasted me 8 years. So I trust their build quality and I hope this one lasts for the same amount of time”
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Posted 3 years ago
“Amazing build and quality for the price, had a few issues but they swiftly sorted them out in no time and now my pc is running amazing, so happy with it!”
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Posted 3 years ago
“Great product. Paid for 3 day dispatch. Expected on a Monday and received on a Saturday. So very prompt. Sales staff very helpful. Pc is superb.”
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Posted 3 years ago
“I’m happy with my new laptop. Enabled Hyper-V and moved my virtual machines on new laptop from my old laptop :)”
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Posted 3 years ago
“Its a quick and easy process. Click and customise how you want your laptop setup. Just peace of mind that all the parts work well together and you don't have to do too much research on your own. Quick and easy delivery as well. Everything in total took just 7 days. Brilliant.”
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Posted 3 years ago
“suepr happy with all the help i recieved and how fast the service was !! Excellent build , really apprecaited ! would highly recommend to anyone who is scared about spending £ and building on their own, these guys do it all for you !”
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Posted 3 years ago
“Second time using PCSpecialists first time was for a pc and this time was for a gaming laptop and all I can say is both times it’s been amazing. Really good quality and care is taken to provide you with what you want. Will definitely be getting more from pc specialists.”
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Posted 3 years ago
“Lap top is fab very smooth and very quickly received thank you so much”
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Posted 3 years ago
“First time using pcspecialist. Did not disappoint.”
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Posted 3 years ago
“great service, fast and respomsive and even helped with a query pretty quickly. very happy with recieved product, would reccomend to anyone”
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Posted 3 years ago
PC Specialist is rated 4.8 based on 6,103 reviews