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PC Specialist Reviews

4.8 Rating 6,103 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,103 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
“From start to finish the whole process of ordering a new PC from PC Specialist was painless! I work in animation for tv and film so needed something that I know will last me, and will get me up and running immediately (my old machine broke mid-job! nightmare!) I haven't invested in a brand new machine before, I always bought ex-studio second hand workstations. After asking on a couple of forums for recommendations for graphics cards, ram etc. I 'built' my machine through their customiser. They make this so easy thank god!! I wish the build time was faster because of course I do - but it's also oddly reassuring because they send you updates as they're building it! Overall I am delighted with my new machine! Gunna make some sweet animated TV on it!”
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Posted 3 years ago
“Just bought my fourth PC from PC Specialist. I've found them pretty reliable (tho' eventually time and technical advances mean they need replacing) and the lifetime technical support is second to none. Only 4* because the lead time was longer than the website had suggested.”
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Posted 3 years ago
“Very reliable, great customer service, easy to use and The PC turned our great”
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Posted 3 years ago
“I'm very happy with my purchase, thanks! Only knocked one star off due to what seemed like them forgetting my order (it was in pre-process for much too long and then stuck in the next phase) until I chased up customer service, which is then when the order came to me very quickly. But all in all it was exactly what I wanted, thanks.”
PC Specialist 4 star review on 28th August 2023
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Posted 3 years ago
“EXTREMELY EFFICIENT SERVICE”
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Posted 3 years ago
“As a student, I've needed a new laptop for some time but was unable to find affordable options. Not only did PC Specialist offer exactly what I was looking for at a very reasonable price, but the entire process from ordering a laptop to delivery took only just over ten days and included regular updates: really good when you consider I live in Germany and the company is based in the UK. Would highly recommend!”
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Posted 3 years ago
“I was very impressed with the online configuration process, the build quality and the communications throughout. The PC was packed well and had good instructions on how to assemble it. I paid extra for the "before 10.30am" delivery but DPD messed it up by going to the wrong address, hence only 4 stars. PC Specialists were kind enough to refund the delivery charge. I would have no hesitation about buying a computer in the future.”
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Posted 3 years ago
“I loved being able to save a quote and amend as I needed before placing the order. Once ordered I again needed to make a change so was able to before it hit production and the changes took place. Very efficient service and I've used this company since 2016 with multiple laptops bought. My go to place for custom laptops.”
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Posted 3 years ago
“Very upto date specs and value for money”
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Posted 3 years ago
“Website was very easy to browse and the process of configuring my laptop was easy and clear with lots of choices. Pricing was very competitive, much cheaper than other companies I had tried. Build process was very speedy, laptop despatched well before the projected timescale and I was kept informed of every stage of the process. Finally, very pleased with the laptop, no problems so far, looks good, performs flawlessly and feels solid. Whole process was a pleasure, highly recommended.”
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Posted 3 years ago
“I knew roughly what I wanted after conversations with my gaming son. The compatibility checker proved really useful on the PC Specialist website and prevented me from making an error. Slightly slow delivery but well worth the wait. Excellent build quality and exceeds expectations. Four stars given due to excessive waiting time for contacting help desk by phone. Minor problems were resolved using online community including YouTube.”
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Posted 3 years ago
“Well updated while laptop was being made and very quick delivery. Very happy with my purchase”
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Posted 3 years ago
“Really helpful customer service, shipped a replacement part special delivery and helped set this pry up hassle free 😃”
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Posted 3 years ago
“Ordered a Laptop for myself from here and a PC. Both function really well my only complaint is the laptop does reach really high temps under load. Other than that really quality products with amazing build quality and peformance.”
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Posted 3 years ago
“Brilliant service, faster than expected delivery and kept up to date through the entire build process.”
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Posted 3 years ago
“The service from the team has been great so far. Had an issue windows but was resolve with a phone call to the team. Highly recommended”
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Posted 3 years ago
“Fantastic service. Order was dispatched super quick and every step was communicated well. Delivery was very well packed and I’m extremely happy with my pc!”
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Posted 3 years ago
“This experience has been outstanding, from first approaching them with a vague set of requirements, to refining it with further chats. Come the final quote they didn't try to go over my budget and also gave me two options, to explore two possible options. Once I accepted the communication through out the process was geat, including a question I had about the build and once built I got a picture of the system. The delivery was neatly handled and arrived exactly when they said. I had one problem a missing WiFi Ariel it was sorted and couriered to me. Ill be using them again.”
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Posted 3 years ago
“Great service. Pc came as said I’m happy it works good and customer service was great.”
PC Specialist 5 star review on 24th August 2023
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Posted 3 years ago
“The PC is up to specs. Wonderfully built. The two issues I had were the slow-ish delivery, and the fact that my cooling unit was missing a screw. This was solved, as they sent out a spare part that I was able to install myself.”
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Posted 3 years ago
PC Specialist is rated 4.8 based on 6,103 reviews