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PC Specialist Reviews

4.8 Rating 6,097 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
Updated me through the entire process, fully optimised in the bios and really impressed with the product received
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Posted 1 year ago
Excellent product. I had a query about display standby and sleep (my error), the call was answered promptly and the assistance given thorough and accurate.
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Posted 1 year ago
I've been wanting to buy a high end gaming PC for many years and just never been in a position to do so until now Pc specialist have done an amazing job with the build, The build time was fantastic, the way they keep you updated throughout and even send you a sneak peak before they start testing it Between purchase and receiving the pc I think it was overall about 2 weeks, but I did purchase through finance so was a bit delayed whilst they waited for thst to be approved. Came very well packaged and protected Overall 10/10
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Posted 1 year ago
A really quick service and great support
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Posted 1 year ago
Absolutely love it. 5080 and 9800X3D handles current games incredibly smooth and really brings life in to my older collection. Loved being kept upto date during the build process and the 360 photo was a great touch. Can't recommend PCSPECIALIST enough
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Posted 1 year ago
The process of getting the computer built and shipped was simple, they kept me updated where it was and when it should be with me, would 100% recommend to other people.
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Posted 1 year ago
Very good with their communication back and forth when I had queries about how to set it up. They also gave me good advice on which parts would work the best with each other. And delivery was super quick only took a week after it went into building and it arrived, nothing bad to say absolutely fantastic company
PC Specialist 5 star review on 15th August 2025
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Posted 1 year ago
Great service, great product and at a great price!
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Posted 1 year ago
I've bought my last 2 gaming PCs from PC Specialist and they delivered great value. My second PC I was contacted about my specification and was given a recommendation. This saved me money. I've since ordered a PC for my place of work and the whole process from configuring to getting updates all along, is great. It also builds excitement, even for a work computer. The configuration checker built in to the website is fantastic too. I always recommend PC Specialist, as experimenting with the configurator allows people to get the best value for their own usage.
PC Specialist 5 star review on 14th August 2025
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Posted 1 year ago
Very happy with my new PC. I didn't wait too long for it to be delivered, and everything works just fine. Communication was very good.
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Posted 1 year ago
Great build, competitive price. PCS every time.
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Posted 1 year ago
Very impressed, runs like a dream. has cut down my video encoding time in half. very happy with the service!
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Posted 1 year ago
They are really good. I am very pleased with PCS. Their staff were very helpful throughout the build process, and the delivery by DPD was really prompt and faultless.
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Posted 1 year ago
Brilliant service, helpful customer service helped me get my head around some confusing parts on the phone. will be using again!
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Posted 1 year ago
Good choice of options to build your own laptop
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Posted 1 year ago
My second desktop PC from them, to replace my first from 11 years ago which cannot run windows 11 (thanks Microsoft). I am very pleased with it, it is fast and I had no trouble adding my old HDDs and DVD writer, although I needed an extender for the sata power cable from the cx550 power unit, as the connectors on it were too close together. The PCS staff were very helpful throughout the build process, and the delivery by DPD was prompt and faultless. I would recommend both. It was interesting to discover that had I purchased all the components myself from Amazon, the total cost would have exceeded what I paid PCS.
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Posted 1 year ago
Great value, good customer service and I certainly will use them again. I've now purchased a desktop and two laptops from them.
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Posted 1 year ago
Great company, and good customer service. This is my second laptop from them.
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Posted 1 year ago
Creating the order for the custom built PC was straightforward. Helpfully, the process automatically pointed out where certain chosen components were not compatible with others, and gave suggestions as to what to choose instead. A follow-up call to the telephone helpline was equally well handled, by knowledgeable and helpful staff. The delivery was well executed by DPD — a company for whom I also have high praise. All in all, a very satisfactory experience as a customer of PC Specialist. I would certainly buy from them again.
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Posted 1 year ago
Website relatively straightforward to use. I compared many build sites and found PC Specialist the easiest, some functionality to compare builds would help. I spoke to Sales team twice any they were very helpful. I asked ChatGPT what the perfect build was for my requirement and it gave the same view. Good service, kept updated, delivery as expected. It took me a while to transfer from my old W10 build, but now up and running and happy.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,097 reviews