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PC Specialist Reviews

4.8 Rating 4,908 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 4,908 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
96%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
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PC Specialist 4 star review on 19th August 2025
Anonymous
PC Specialist 4 star review on 19th August 2025
Anonymous
PC Specialist 5 star review on 19th July 2025
Anthony Stocker
PC Specialist 5 star review on 28th June 2025
Brad
PC Specialist 5 star review on 1st June 2025
Anonymous
PC Specialist 5 star review on 31st May 2025
Igor
PC Specialist 5 star review on 27th May 2025
Sumit Barman
319
Anonymous
Anonymous  // 01/01/2019
Excellent Service Throughout. I would definitely recommend PC Specialist to a friend.
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Posted 1 year ago
Great deal,fast delivery,great PC.
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Posted 1 year ago
Great quality and service. All items arrived very well packaged.
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Posted 1 year ago
Built a pc for me 2011 and it’s still working with never a problem, ordered a 2nd one recently for wife, was quoted £1,460 by one company but PC Specialists quated £780 for exact same build! Say no more!
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Posted 1 year ago
The ordering process was incredibly easy, and the bvuild time fast and efficient - the order went in Monday and I had my new computer by Thursday! The computer itself is fast, smooth and well made, easy to configure and set up and powerful enough to run every game in my library at max settings, all at a low p rice that can't be matched anywhere else. Definitely would recommend, and would use them again!
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Posted 1 year ago
Throughout the build and set-up processes, one of PC Specialist's guys was always there to help. For example, I wasn't sure which graphics card to use and, after a bit of a chat with one their guys, a winner was chosen. It couldn't be better. From me putting the PC together on-line and delivery was 3 days. How can you top that!
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Posted 1 year ago
Happy with the purchase after an initial hiccup. Customer service very helpful and do their best to solve any issues you might have. Many thanks.
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Posted 1 year ago
Excellent customer service re advice on the best specifications for my recent PC and delivery ahead of schedule. I wouldn't waste my time buying from anyone else.
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Posted 1 year ago
Very straightforward and simple process from configuring to order then delivery. Very happy.
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Posted 1 year ago
solid pc but many issues with peripherals meaning i have to completely wipe the pc to solve latency issues
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Posted 1 year ago
First time using PC Specialist, I love how they keep you up to date with the process. Delivered promptly. I am very happy with my new laptop, have not run into any problems so far.
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Posted 1 year ago
Ordered a custom built pc from these guys and can honestly say they were brilliant from start to finish. Constantly updated on the progress of the build along with pictures, and very quick delivery. Price point was competitive too and have no doubt all my future pc related purchases will be from this company.
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Posted 1 year ago
This was my first time using PCS and from the very start to the end, the service was perfect. Once the PC was built, they even provided pictures or it so you could verify the whole instalation yourself, which i really liked.
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Posted 1 year ago
I was unfortunate to have my old laptop and a newer reconditioned PC both die in the space of 2 months. I relied on both heavily for photo and video editing. I wanted a replacement that had the same capabilities of my PC (if possible) but in a laptop. I want sure if this was possible but after several email exchanges with a specialist from PC Specialist, I had identified a laptop and specs to suit my needs. I was impressed that I was able to track everything to do with my order on line and even had options to customise it. My laptop arrived and has been so quick and easy to use that I wish I had come to PC Specialist earlier. It was highly recommended by a few UK photographers when I asked where to get a new computer from. My only regret is that I forgot to ask if I could have an SD card reader fitted for ease but I realise that was my oversight. I would highly recommend this company to anyone wanting a new computer to perfectly fit their needs.
PC Specialist 5 star review on 2nd August 2024 PC Specialist 5 star review on 2nd August 2024
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Posted 1 year ago
My second time using PC Specialist for a laptop and again I was really happy with the ordering process, the delivery and the product I received. Highly recommended.
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Posted 1 year ago
The computer was built and set up just as I asked and I was sent regular updates as it was being built. It came very well packed if I had any criticism it would be that tips on how to remove the packaging especially the internal ‘hardened foam’ would have been helpful
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Posted 1 year ago
All 3 Pc's I ordered for work arrived with great packaging and were very easy to setup and get going
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Posted 1 year ago
Wide range of options to customise a new PC build and good value. Good communication that kept me informed of the progress of my order. The PC arrived quickly and was very well packaged. It was a nice touch to see that the BIOS was completely up to date. Very happy with the overall service.
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Posted 1 year ago
This is the 3red laptop we have had from PC specialist. The first was a custom gaming one for my oldest son which had bells and whistles and flashing lights and was awesome and showed how good it is to be able to pick up a phone to discuss with someone who knows what they are doing. Since then we have had it cleaned. Again. A very easy efficient process. The next 2 laptops are the ones like mine for myself and my younger son. 14in for handy drop in your bag use. Sleek. Light and so smooth to use. I recommend PC specialist to so many people not just for the quality of product but the personal touch of one the end of the phone. I will be getting a mini tower from them soon as well. There is no other place to go as far as I am concerned and the after service is brilliant if you need them. Highly recommend them
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Posted 1 year ago
Ordering was easy. The computer arrived very quickly and was well packaged. I had no problems setting it up and it was working perfectly within a day. I'd recommend PC Specialist to anyone who requires a new computer
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Posted 1 year ago
PC Specialist is rated 4.8 based on 4,908 reviews