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PC Specialist Reviews

4.8 Rating 6,097 Reviews
97 %
of reviewers recommend PC Specialist
4.8
Based on 6,097 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 11th August 2026
Daz
PC Specialist 5 star review on 3rd July 2026
Mrs Twyning
PC Specialist 4 star review on 6th March 2026
Anonymous
PC Specialist 5 star review on 2nd March 2026
Anonymous
PC Specialist 5 star review on 17th January 2026
Scott
PC Specialist 3 star review on 14th December 2025
Julian
332
Anonymous
Anonymous  // 01/01/2019
The detailed updates at every stage of the process were really helpful. PC arrived as expected and well packaged. No problems were found.
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Posted 1 year ago
Arrived safely. Have had issues with ports not working, however the support team have been great in helping to resolve any issues.
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Posted 1 year ago
The PC was as specified and arrived when forecast well packed and in first class condition. What more could I ask.
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Posted 1 year ago
This was my second desktop PC from PC Specialist - my first one has been working almost flawlessly for 9 years and it's only Windows 11 incompatibility that's prompted me to replace it. Very pleased with my new mini PC... compact, extremely fast, and quiet. When one of the components went out of stock they let me put the PC on back order - and then the component came in sooner than expected anyway; instructions were clear; installation was fine. The only improvement I would suggest is that if paying the extra money for timed Mon-Fri delivery they I would have thought it fair to be able to nominate which particular day it will be delivered - for those of us who have to arrange to be at home for the delivery, it's not very helpful to get a last minute message. Hopefully my new PC will last another 9+ years... that is of course, if Microsoft will allow it!
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Posted 1 year ago
3rd time I have ordered from PC Specialist. Well made PC and well run firm. The previous one had a RAM that failed and they replaced quickly.
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Posted 1 year ago
Simple configuration process. Kept well informed of build progress and testing.
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Posted 1 year ago
Had a good experience with PC specialist The process was very smooth and they kept me updated through every step of the PC build.
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Posted 1 year ago
There supplied a Laptop that meet my needs with exceptional customer service.
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Posted 1 year ago
Excellent service - PC built and dispatched to me as promised - worked first time - so far so good , this is the second machine that I have purchased from them - I would use them again .
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Posted 1 year ago
Extremely knowledgable, informative, quick and professional throughout the process.
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Posted 1 year ago
Absolutely brilliant
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Posted 1 year ago
Third PC purchased from PC Specialist. No problems with any of them. Professionally built, good packaging for transport, continual updates through build process. Plus, great for identifying later upgrades that will slot into your PC and you can be sure will work as planned. No complaints.
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Posted 1 year ago
I have been a loyal customer for many many years - and PCSpecialists are excellent. The advice, the ability to cope with issues or change, the quality of components and build are second to none ... all for a reasonable sensible price. I couldn't personally recommend them enough for the Home PC enthusiast. That said, I do need to dock them a quarter star for allowing me to order a component that they didn't actually have in stock, when the order placed despite the automated stock check (a FireWire Card), a quarter star for a damaged digital q-code display and half a star for fan fitting in the case, being a little poor - because they t'ing.
PC Specialist 4 star review on 19th August 2025 PC Specialist 4 star review on 19th August 2025
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Posted 1 year ago
From beginning to delivery , this experience was seamless full explanation of whole process from start to finish by email. A personal thanks to Isak who assisted me with the initial set up an employee who does your business proud . Thanks to all involved in the process from start to finish.😁😁
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Posted 1 year ago
This is the second PC I ordered from PC Specialist. The first one worked flawlessly for almost 7 years before I decided to upgrade. The new PC was built promptly and to the spec desired. Very happy with my experience of ordering from them.
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Posted 1 year ago
Amazing service! Was able to get a great running pc with the advice from PC specialist as well as it being a super quick build time- communication as a whole was awesome.
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Posted 1 year ago
The PC was built promptly and i was updated thoughout the delivery phase. So far i am happy with my new computer, this is the third one from PC Specialist.
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Posted 1 year ago
Very good service
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Posted 1 year ago
Excellent quality, speed of service and customisability. I've used PCSpecialist several times for personal and business machinery and always been a pleasure.
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Posted 1 year ago
This is my 3rd order from PCSpecialist. The order process for this one was smooth. I had a question regarding the power unit of the pc (wasn’t sure if it was strong enough to power all the other components). The tech team answered my question very quickly and put me at ease.
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Posted 1 year ago
PC Specialist is rated 4.8 based on 6,097 reviews