Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,455 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“i am happy with Pets Best. I haven't had any issues with them at all.”

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Posted 2 weeks ago

“really not a good amount paid on a wellness claim compared to the premium charged”

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Posted 2 weeks ago

“Other than their expected increase on my rates for my aging pets, they’ve been a dream to work with. They take minimal time on claims and they follow through with their documents religiously, so if you read your benefits you can bet they will cover the claim. Best pet insurance I’ve ever had.”

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Posted 2 weeks ago

“Pet's Best has proven to be an incredible provider of insurance and care for my pet. Once your deductible is reached, the payout for reimbursement is top notch. It allows me to take ultra care for my pet and I'm forever thankful! I will be a client for the life of all my pets. Thank you!!!”

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Posted 2 weeks ago

“Really have no basis for comparison. You seem to get our claims processed at a reasonably decent clip, but you don't always process the claim completely. In other words, the last claim we sent included one claim for Hank and one claim for Gus on two separate attachments, but you only processed Hank's... so we had to resubmit for Gus. Also a bit disappointed that I could not change my deductible when we renewed our policy earlier this month.”

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Posted 2 weeks ago

“I have had good experiences with Pets Best except the online claim portal. I tried to submit a claim online for one week and kept receiving a site blocked message. I was able to fax the claim instead and it was processed promptly.”

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Posted 2 weeks ago

“Looking at other options !! The claims take too long to process and they hardly cover any of the charges at the vet !!!”

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Posted 2 weeks ago

“We have been very happy with Pets Best. All of our delaings have been quick and we have not had any issues to be resolved. Would and have reccomend.”

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Posted 2 weeks ago

“My dog got bit by another dog and needed emergency treatment on June 6th. It took longer than I expected for them to process the payment, but received notice yesterday, June 24, that the payment is on the way.”

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Posted 2 weeks ago

“Hello, my pet Ginger fracture her front left upperarm. The first bill was challenging since there is a deductible of $1000.00. After I met the deductible, I’m so thankful I made the decision to get pet health insurance :)”

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Posted 2 weeks ago

“Pet's Best processes claim quickly and efficiently. We have a nine year old husky and never had a problem with our claims.”

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Posted 2 weeks ago

“Love how quick they take care of your claims.”

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Posted 2 weeks ago

“Making a claim is easy. Pets Best is very prompt with their review and payment of my claims.”

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Posted 2 weeks ago

“This company is easy to deal with and really stands behind the insurance products they offer. I had to use the accident insurance this year and they really did cover 90% with no issues. I was pleasantly surprised. This is the 3rd year I've been a customer and I will continue to be.”

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Posted 2 weeks ago

“Always great to deal with and they pay like they say they will.”

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Posted 2 weeks ago

“I have mixed feelings about Pets Best. While the claims process is very easy and quick, I have found myself questioning the coverage and asking would I just be better creating my own savings account for pet expenses. My coverage only covered less than 20% of a recent teeth cleaning claim.”

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Posted 2 weeks ago

“Responses and payments have been quick. Only negative is the price as dogs get older.”

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Posted 2 weeks ago

“Was a way faster claim experience than all other times. Normally it took up to a month. This claim took a few days to a week. Very pleased.”

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Posted 2 weeks ago

“We have had Pets Best for many years and for several of our dogs. We have had to use them for a torn leg ligament and sadly several times for canine cancer. They have processed our claims and reimbursements in just a few days, they have been amazing!”

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Posted 2 weeks ago

“Pets bests has always been the best service. They get back to me right away and customer service is great.”

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Posted 2 weeks ago

Pets Best Insurance is rated 4.3 based on 32,455 reviews