Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,796 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Waste of money and time. Paid not even half of what the vet said my dog needed but they take $70.00 month out of my bank account”

Helpful Report

Posted 6 months ago

“1st. Horrible customer service. 2nd. They take forever to process your claim. 3rd. It does not worth at all for the pice you pay. Not recommended at all.”

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Posted 6 months ago

“So far, so good! Easy to understand, easy to file claims. Claims are generally paid quickly and provides detailed explanation of what is covered or not and why.”

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Posted 6 months ago

“This was our first claim with Pets Best and we had a bit of a learning curve. They were extremely patient, though, and everything processed as expected. We are very, very happy with our choice to partner with Pets Best.”

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Posted 6 months ago

“Love PetsBest! Their claims process is incredibly simple and the process is always very quick. They're easy to reach when needed, and always very helpful. Highly reccommend!”

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Posted 6 months ago

“Fast efficient and ease in submitting claims. Claim paid directly into your account.”

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Posted 6 months ago

“I have had BestPets insurance for two and a half years and am happy with the service, quick response to my claimes and direct deposit to my checking account in a timely manner.”

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Posted 6 months ago

“Easy to file claims and great customer service.”

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Posted 6 months ago

“Their Insurance pricing as a competitive edge over other companies”

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Posted 6 months ago

“Good communication.”

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Posted 6 months ago

“Submitting a claim and receiving reimbursement was a very easy process! Knowing that our doggie companion can get the best care without worrying about a crippling vet bill is a relief. Thank you, Pet's Best!”

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Posted 6 months ago

“We have been very pleased with their responsiveness in reviewing claims and subsequent reimbursement for claims. We highly recommend Pets Best.”

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Posted 6 months ago

“I have been very happy with Pets Best Health Insurance. They have different plans to meet your needs. My beautiful chocolate lab had glaucoma a couple of years ago and had to have one of her eyes removed. Pets Best processed my claim promptly. Their customer service is wonderful. I highly recommend them.”

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Posted 6 months ago

“Best company you can have. I have had no problems with and claims that I have submitted and when you call they help u. No hidden fees and the claim get resolved very fast. If you have a pet this is the best insurance to have”

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Posted 6 months ago

“I don’t think I’m getting reimbursed fairly despite what it says in your terms. Having an annual cap and paying monthly on pet insurance is an overall scam and honestly not fair to pay for something and then not be reimbursed is atrocious. I hope that you could consider what my self and what many people are saying thank you:”

Helpful Report

Posted 6 months ago

“Great the first year but then they REQUIRE you to let all your pet's vaccinations (rabies, heartworm, etc) lapse every year, even when your vet, boarding kennel, local laws, whatever require you to keep all vaccinations up to date without gap. If you happen to get your pet's annual vaccinations 364 days after their last, they will cover NOTHING! They will not apply your benefits forward, so the benefits are basically lost for the next year too. This applies to *any* annual service. It's happened to me twice now, leaving me on the hook for more than $900 in services they were supposed to cover. Increasingly consider this a waste of money. The vet said this kind of coverage refusal was absolutely unheard of, and recommended looking elsewhere. I plan to do so, and so should you.”

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Posted 6 months ago

“Very friendly”

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Posted 6 months ago

“Great to do business with”

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Posted 6 months ago

“Very prompt with claims. And truly cares about your pet!!!!”

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Posted 6 months ago

“Excellent communicate on status of claim. Super easy to file a claim. Explanation of benefits are very clear. Highly recommended.”

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Posted 6 months ago

Pets Best Insurance is rated 4.3 based on 29,796 reviews