Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,796 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are always helpful and refund my money when needed”

Helpful Report

Posted 6 months ago

“Premiums continue to go up and coverage is minimal. Insurance in general is extremely expensive but necessary I guess.”

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Posted 6 months ago

“Good insurance”

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Posted 6 months ago

“We have had our insurance with Pets best for 5 yrs. We has a sudden death of one of our dogs and spent thousands of dollars to save him. We had to reevaluate our idea that we would just pay the expenses as they came in, our dogs were pretty young at the time. We have been very happy with our insurance and the coverage. They are easy to deal with, easy to submit a claims, staff that I have spoken to are very good as well. Highly recommend them.”

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Posted 6 months ago

“I can’t recommend Pets Best enough. Their customer service is amazing. Real people who actually care and know what they’re doing. The coverage options are straightforward and easy to understand, which isn’t always the case with insurance. Yes, like any insurance plan, there can be some sticker shock, but they allow flexible payment schedules (monthly, quarterly, annually), which really helps. Vet bills aren’t cheap, so having insurance like this is a lifesaver. I’ll keep bragging about them!”

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Posted 6 months ago

“I searched many pet insurances. And pets best is the best ! Submitted a claim on Monday was reimbursed by Friday. Love it and I know my baby will be taken care of. Gives me peace of mind knowing if she needs something I can afford it.”

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Posted 6 months ago

“Claims were processed quickly and to my satisfaction!”

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Posted 6 months ago

“Very attention to your needs with quick turnaround on claims processing. Been with them for over 7years and happy with choices and service. If I had an issue it would be that they are pricey for their coverages- but I would still recommend them for your furbabies”

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Posted 6 months ago

“If you are thinking about pet insurance for your dog, this would be the one to choose. They are a great company. Very quick to settle your claim and gives a fair calim settlement. Have been with them for 6 years.”

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Posted 6 months ago

“Pets Best is awesome !!”

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Posted 6 months ago

“Our dog Oscar has been insured by Pets Best since September 2022. Pets Best has always provided us with prompt, effiicient and fair service. We recently had a claim denied. Bue we filed an appeal and Pets Best reviewed and approved the claim. Pets Best has been a great partner with us in providing care for Oscar. I highly recommend them.”

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Posted 6 months ago

“Quick & simple to submit claims. I have not had any issues.”

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Posted 6 months ago

“I was very happy with how easy it was to submit the claim. It was for a wellness checkup for my dog. In less than a week they reimbursed me half of what the vet bill was. I was as happy with the entire process. I would recommend pets best for your pet’s insurance needs.”

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Posted 6 months ago

“My dog very well may have better insurance than I do. Their policy is transparent and straightforward. Go to any vet you want, submit your claim and, after deductible, receive your reimbursement in a couple weeks. The time I’ve had to interact with customer service, they’ve always been friendly and helpful.”

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Posted 6 months ago

“Easy to submit a claim and provide clear explanations about the coverage.”

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Posted 6 months ago

“They process claims quickly and explain why an uncovered item is not reimbursed.”

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Posted 6 months ago

“Excellent fast response.”

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Posted 6 months ago

“on the whole, Pet's Best is, well, the best insurance I've ever had for my animals. they've covered costs as I'd expect, and have been pretty easy to deal with. One star off because of documentation being rejected for odd reasons, and for claim processing sometimes being slow. Despite that, I'm a fan, and would highly recommend Pet's Best based on my experiences so far.”

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Posted 6 months ago

“Pets Best claim process is easy online. Pets Best always kept me updated during the claim process. Easy direct deposit reimbursement. I’m ver pleased with Pets Best.”

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Posted 6 months ago

“They are always responsive and fair in the reimbursement”

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Posted 6 months ago

Pets Best Insurance is rated 4.3 based on 29,796 reviews