Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,796 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,796 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My wellness claim was processed quickly and accurately. Happy with this purchase so far.”

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Posted 6 months ago

“Great insurance for my aging pup. They are very quick to complete claims and send payment directly to my bank account.”

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Posted 6 months ago

“So glad to have this for my three kitties.”

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Posted 6 months ago

“I am very pleased with Pets Best Pet Health Insurance. The only reason for giving it a 4 star is that claim processing is slow. I would recommend this insurance”

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Posted 6 months ago

“My experience with pets best has been top. Notch, they've never left me hanging, wondering what was going on? They've always kept me informed before and after payment was made.”

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Posted 6 months ago

“I can’t keep track of the rejected wellness submissions. How much coverage do I have? I only get the vaccines when they are due.”

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Posted 6 months ago

“I have never had an issue with Pets Best Service wise. However, my recent yearly premium did jump 100% which I thought is ridiculous. I understand my dogs get older but that jump was not appropriate. However, since one of my dogs has cancer I am not in a position to move on from Pets Best. I can only conclude that the surgeries that my dog has had in the past played. Big role in my premiums increasing”

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Posted 6 months ago

“I have been with Pets Best for a number of years. Recently my dog developed a liver condition. Pets Best has been great. My claims have been processed quickly and efficiently. Dex has had tests, medication and multiple blood work and they have accepted each claim without question by submitting an email receipt from my vet.”

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Posted 6 months ago

“Claims are very easy to submit, responses are generally rapid and reimbursements are timely.”

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Posted 6 months ago

“I have been with PB for years covering 5 pets. They have the best coverage for the cost and have never given me issues on submitting veternarian bills for reimbursement.”

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Posted 6 months ago

“We have had a great experience using Pets Best. All three of our dogs are ensured. We loved the flexible coverage options up to 90% back and the unlimited yearly reimbursement. Because of Pets Best, we don’t have to worry so much about the financial burden of treating our animals when they’re sick or injured. It enabled us to make the decision to treat our dog for bone cancer - which would’ve been financially unfeasible for us without the support of pet insurance.”

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Posted 6 months ago

“Pet's Best is awesome!”

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Posted 6 months ago

“Petsbest is a very good, trustworthy pet insurance. They keep you posted! I love it!🐾🦮💖”

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Posted 6 months ago

“Alway caring for my pups. Keep up the great work ethics.”

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Posted 6 months ago

“This is my first time purchasing pet insurance. I was a little skeptical at first. The benefits are excellent and the reimbursement process is very simple.”

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Posted 6 months ago

“They have always been helpful and responded in a timely fashion”

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Posted 6 months ago

“the customer care department is excellent”

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Posted 6 months ago

“Pleased with the service. Has been worth the money to me. Always helpful if I need to call.”

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Posted 6 months ago

“I have had insurance on my German Shepherd since he was 7-8 weeks old. Pets Best has been a blessing! They have covered two hip replacements, his neuter and his gastropexy!!! Thank you Pets Best!!!!”

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Posted 6 months ago

“My dog had a basic wellness visit with her last round of puppy shots and it took a month to get reimbursed. I have since left this company and moved to MetLife where I can get the same coverage for BOTH of my puppies for what it cost for one with Pets Best. Your service associate are also rude and have no service skills whatsoever.”

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Posted 6 months ago

Pets Best Insurance is rated 4.3 based on 29,796 reviews