Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,455 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have had Petsbest for quit some time and I appreciate them. They let me know if it will take more time to process my claim and just recently my claim was done in a week.”

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Posted 1 month ago

Hi Linda, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 1 month ago

“Great coverage and servicr”

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Posted 1 month ago

“When our dog had an injury that required surgery, Pets Best processed our claim in a timely manner and we received our check for reimbursement pretty quickly”

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Posted 1 month ago

Hi Miranda, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 1 month ago

“I believe the Pets Best are very useful for the pets' owners. The are prompt, correct and their invoices are easy to be read.”

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Posted 1 month ago

“Easy to navigate and great communication”

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Posted 1 month ago

“The number of letters are unnecesssary If there i a problem, let the family know so th problem can be fixed and hen finish the work without loads off emails tthat just repeat!”

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Posted 1 month ago

“I think pet insurance overall is a scam after dealing with y'all for over a year.”

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Posted 1 month ago

“Very little experience with them so far but they've been good.”

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Posted 1 month ago

“Love how easy the app is to use to get a quick reimbursement for my claims!”

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Posted 1 month ago

“Easy claim form and pays claim quickly.”

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Posted 1 month ago

“Easy to file claims and great response!”

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Posted 1 month ago

“Expensive. Did not receive responses to my claim on a timely basis.”

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Posted 1 month ago

“The claim process was very easy and I received my payment quickly.”

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Posted 1 month ago

“We cannot recommend PetsBest enough! Super easy process for claim submission, responsive when we need help, and exceedingly fast in processing claims. PetsBest ensures/insures our beloved special-needs dog gets the care she requires. Thank you!!”

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Posted 1 month ago

“Kind and courteous and helpful with questions I had.”

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Posted 1 month ago

“The app never works and you have to verify the account everything you log in somewhere else that’s not the app. We’ve waited months for claims to be reviewed but that process has gotten better recently. Also it seems like most things we submit are not accepted for reimbursement.”

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Posted 1 month ago

“I have been a pet best insurance holder for 20 years now. Best insurance company ever I always have insurance for all my pets just in case. And over the course of the years it’s been a staple in our house. I usually select the most coverage minus the vaccines for heaven forbid stuff recently we when we needed a pet best the most they helped us without their insurance. Our dog would not be alive so thank you from the bottom of our heart pet. Best we will always be with you as our service provider sincerely, Hampton owners”

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Posted 1 month ago

“Always fast processing of claims. No complaints for the 4 years I have had this insurance for my Great Pyrenees.”

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Posted 1 month ago

“The coverage is expensive based on the reimbursement I receive when I use it. I’m looking to cancel as it has not been as helpful as I hoped.”

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Posted 1 month ago

“They have always had great customer service and turn around on reimbursement has always been great as well. Have been very happy with this pet insurance so far. Thank you”

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Posted 1 month ago

Pets Best Insurance is rated 4.3 based on 32,455 reviews