Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,779 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been very pleased with Pets Best insurance. I recommend them to my friends.”

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Posted 1 month ago

“I have taken my dog to the vet for basic shots. And all pets best pays is 5.00 Not a happy customer.”

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Posted 1 month ago

“I love that Pets Best always is the best pet insurance. They have always looked and approved my claims in a very timely fashion”

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Posted 1 month ago

“Easy to send a claim and upload documents and are attentive to any concerns. Great insurance to keep your pet healthy and happy!”

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Posted 1 month ago

“I am highly concerned about skyrocketing pet insurance premiums and understated benefits and reimbursements. I urge about the reduction of the monthly premiums and more reimbursements.”

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Posted 1 month ago

“So quick and easy!”

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Posted 1 month ago

“Responsive and fair”

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Posted 1 month ago

“I'm totally satisfied with Pets Best. Great value! Claims are processed accurately and fairly quickly. I've had several claims and never had to challenge how benefits were determined. They never attempted to save costs by denying anything. Unfortunately, my cat had to be euthanized recently. Without any action on my end, Pets Best paid out the final claim and refunded me for most of the premium from my recent annual renewal. When I get another pet, I will definitely insure through this company again.”

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Posted 1 month ago

“We previously had Healthy Paws (which was terrible), but so glad we switched to Pets Best; they have proven to be far superior in every way. While claims processing can occasionally be slow, our overall experience has been great.”

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Posted 1 month ago

“Quick settlement of claims”

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Posted 1 month ago

“Pets Best has really helped me give my cat the best possible care.”

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Posted 1 month ago

“Quick response!”

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Posted 1 month ago

“Pets Best insurance covered my dog Humphrey's surgery after he stole a sandwich from our kitchen counter that had a toothpick holding it together. He was so very ill from the toothpick lodging in his intestines, and your insurance truly made the difference between life and death for our beloved family pet. We can't thank you enough for this wonderful service. I tell people about Pets Best all the time - especially friends with labrador retrievers who like to eat everything! Thank you thank you!”

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Posted 1 month ago

“It takes a long time to get reimbursed. I talked to other friends who have pet insurance and they get reimbursed immediately or the vet bill gets paid immediately and directly to the veterinarian. There are no forms to fill out. There is no jumping through hoops to get the reimbursement. I would like to set that up with pets best as well. I don't want to keep filling out forms and downloading and waiting only to find out, Sorry that wasn't covered.”

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Posted 1 month ago

“Claim took 3 weeks. Did not get the amount rang my insurance is suppose to cover.”

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Posted 1 month ago

“As a first time dog owner, I didn’t know what or how much to expect. Pets Best made it so easy to submit my claim. I did not expect the turn around time to be so quick. Thank you Pets Best!”

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Posted 1 month ago

“Bone cancer resulted in $12k skull surgery and they paid out as expected. Easy filing process and great communocation. I would only ask that they allow pre-approval so you dont have to pay the full amount and then sit wondering and stressing over if they will cover it. I called and tried, I was told they don't pre approve. For anyone with any experience with getting insurance companies to pay out, this is a stressful time. Thankfully they lived up to their promises with no ugly surprises.”

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Posted 1 month ago

“I will recommend Best Pet Health Insurance to anyone who own a pet, I was always happy with the respond and professionalism received.”

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Posted 1 month ago

“I really love Pets Best they offer so much for my pet. The only thing that needs to change is the time it takes to process a claim. It is unacceptable the time it takes.”

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Posted 1 month ago

“Good coverage. Payment time has greatly improved and is now very quick.”

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Posted 1 month ago

Pets Best Insurance is rated 4.3 based on 29,779 reviews