Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,779 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,779 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good insurance for the furbabies. Claims are easy to submit and fast reimbursement for them.”

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Posted 1 month ago

“In June of 2023 my westie, Bella was diagnosed with TCC bladder cancer. She was treated for the bladder cancer for 27 months. She recieved treatments every 3 to 4 weeks. Pets Best allowed me to financially provide her with the best treatment possible. She lost the battle September 26th. I am very thankful I had Pets Best to support our effort to help maintain a quality of life for as much time as possible. Her lose leaves an emptiness in my heart.”

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Posted 1 month ago

“Takes too long to process claims, and they seldom cover any of the costs! Not sure it’s worth it !”

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Posted 1 month ago

“Prices go up hundreds of dollars a year ($637 last year to $967 this year) and while I did not choose wellness coverage , they do not cover illness exams. My dog has an issue that needs follow up visits and they are not covered because it is an “exam”. Would not recommend and I’m sorry that I have them because I can’t change now.”

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Posted 1 month ago

“⭐️⭐️⭐️⭐️⭐️ I absolutely love Pets Best Insurance! They’ve been amazing with my American Bully, Romie. Every claim has been super easy, fast, and stress-free. It’s such a relief knowing Romie’s covered and cared for by a company that truly puts pets first. Highly recommend to any pet parent! 🐾❤️”

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Posted 1 month ago

“I joined this Co because everyone that I spoke to, said , everything goes through quickly not much wait time ,etc... And I have to say, I am a little surprised that every one that I submitted has taken a very long time... And actually there is either 1 or 2 that still says processing... and they were submitted before this last one that did go through... We will see how it goes....”

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Posted 1 month ago

“We've had a great experience with our pet insurance so far. We filed a couple of claims, and each one was handled promptly and without any issues. The process was straightforward, and the reimbursement times were reasonable. It's a relief to have peace of mind knowing our pet is covered when unexpected medical expenses come up.”

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Posted 1 month ago

“good coverage thank you”

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Posted 1 month ago

“Can be slow for reimbursements”

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Posted 1 month ago

“Their customer service is great, as is their response time to submitted claims. Haven't had any issues with them at all.”

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Posted 1 month ago

“I've had Bo insured for 8 years. I've always had a good experience and no issues with claims. I highly recommend Pets Best Pet Health Insurance. Thank you! :-)”

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Posted 1 month ago

“It is good to have it for my furbabies to stay healthy.”

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Posted 1 month ago

“Very expensive”

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Posted 1 month ago

“Pets best literally saved my little girl, Olivia benson’s life. Without Pets Best assistance with the claims I would not have been able to afford the treatment she needed due to her illness. I had no issues with filing the multiple claims, and when I had any questions or concerns their representatives were kind, thoughtful and knowledgeable on all questions asked. Thank you Pets Best for assisting our family during this difficult ordeal.”

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Posted 1 month ago

“They price was fair, service for claims is quick, I appreciate their customer service as well.”

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Posted 1 month ago

“Very satisfied with my little dog's insurance claim. Actually I got some doubt about it because some people's around me gave me some negative thoughts about insurance claiming .but, petbest gave me good results depends on insurance declaration with provided accurate medical records. Thanks”

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Posted 1 month ago

“Our Corgi was injured on October 1st. We're so thankful for Pets Best Pet Insurance and the peace of mind it gave us knowing we would be able to treat and care for her. Pets Best group processed our claim promptly and efficiently, allowing us to focus on our Corgi's recovery. Thank You Pets Best Pet Insurance”

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Posted 1 month ago

“I was very happy with how fast my claim was handled but after 3-day of waiting for my bank to post my direct deposit onto my account not so happy but that's on my bank not pet best also very easy to submit a claim”

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Posted 1 month ago

“My pet is covered for 80%. However, EVERY TIME I SUBMIT A CLAIM, I get an email, sorry for the delay! It's at least 3 weeks for a claim to be processed. As soon as I submit a claim, I get an email that my claim has been received.”

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Posted 1 month ago

“I have had pets best insurance for both of my dogs for 4 years now and have had nothing but good experiences with them. I’ve gotten reimbursed for both regular and emergency visits. My one dog has bad allergies and gets a shot every month and that is covered as well.”

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Posted 1 month ago

Pets Best Insurance is rated 4.3 based on 29,779 reviews