Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,455 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,455 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My dog got attacked and I was so thankful I had Pets Best insurance. I was so stressed about getting him the care that he needed in order to be okay and thanks to Pets Best, that stress was relieved. My dog was able to get the care he needed and deserved and now is dong well! ALSO, got reimbursed so quickly. I often say getting pet insurance was the best thing my 25 yo self did!”

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Posted 1 month ago

“Our 4 year old Australian Shepherd got cancer. He went through radiation and miraculously survived from deaths door. Pets Best never questioned a single bill and covered everything. I couldn't believe how smooth it was, I now recommend them to everyone.”

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Posted 1 month ago

“Website easy to use. Deliveries are made in a timely manner. They keep you posted.”

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Posted 1 month ago

“Always prompt service with sending your refund to you.”

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Posted 1 month ago

“I have had Pets Best Insurance for my three dogs for several years and their service has always been excellent. After loosing my eldest boxer, Pets Best took care of cancelling his policy after the final claim was completed. They also sent out a sympathy card that meant so much to me during this difficult time. I recently called regarding a claim for my younger dog and spoke to a very knowledgeable, efficient, and caring woman named Melissa. In addition to taking care of my questions, she expressed her deep condolences for my Boxer with beautiful sentiments. Thanks Pets Best!”

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Posted 1 month ago

“Is very good”

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Posted 1 month ago

“No nonsense approach, simple to understand claim process”

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Posted 1 month ago

“I submit a claim last week and this morning my refund had been deposited into my account. I couldn’t be happier with this company.”

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Posted 1 month ago

“great company”

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Posted 1 month ago

“Immediate response to my claim and initiated a payment within 24 hours.”

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Posted 1 month ago

“Submitting a claim was as easy as it could possibly be. Claims were reviewed fast , reimbursements were received fast.”

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Posted 1 month ago

“I am totally disappointed about this company manages the payments of the expenses on the veterinarian services for my dog Milo. I have not received my refunds for the expenses since last year’s hospitalization of my pet. I am ready to report this company to the Consumer Affairs.”

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Posted 1 month ago

“Pets best insurance has an easy to submit claims procedure with quick reimbursement.”

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Posted 1 month ago

“Pets Best has gotten so much better in terms of response time on claims and not being crazy nit-picky about what they will cover. I have been using them for both of my dogs for over 5 years now. Unfortunately the price has gone up a bit each year, but still, it is good coverage and reliable.”

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Posted 1 month ago

“I am impressed by the high level of customer sevice Pess Best offers. The prompt action that the company takes in response to my request is second to none. Thank you”

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Posted 1 month ago

“I've been with Pets Best for years now. I have three dogs so veterinary bills can really add up and put a dent in your budget. I recently took my dog in for her routine annual exam and my dog has been diagnosed with Congestive Heart Failure requiring some cardiac medicine. Pets Best processed the claim in a very timely manner. I love my dogs and try to do everything I can to ensure that they have a good life. Insurance through Pets Best enables me to do that. Also anytime I've called, their team has always been very responsive.”

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Posted 1 month ago

“Pets Best is great. They cover a majoritity of things for my pets. The app is easy to use and Pets Best processes my claims in a timely manner.”

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Posted 1 month ago

“Courteous staff support”

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Posted 1 month ago

“PetsBest is easy to work with and quick to respond to claims.”

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Posted 1 month ago

“Submitting a clause was very easy and payment came very quickly.”

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Posted 1 month ago

Pets Best Insurance is rated 4.3 based on 32,455 reviews