Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,676 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with Pets Best. They cover what they say they'll cover and get you the money in a timely manner.”

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Posted 10 months ago

“Looking at the caps and they total less than the annual total I pay out. Starting to wonder if this makes mathematical sense...”

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Posted 10 months ago

“After paying almost $900 in premiums over a year and a half, I will get a check for $80.00 on a $137.00 wellness exam and FVRCP vaccination, and their website has no place to cancel the coverage . . . . .”

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Posted 10 months ago

“The amount this goes up every year is ridiculous! I haven’t had any emergent claims my dog is only 3. Soon I will not be able to afford it. Your plan is more expensive then others I have been pricing looking to switch.”

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Posted 10 months ago

“The coverage seems to be getting less for some of the same things while the premium is getting out of hand!!! I submit claims for take home prescriptions, minor vet visits and a yearly wellness visit including vaccinations. The reimbursement for the vaccinations is so minimal and my girl’s flea & tick medication isn’t even covered at all. It seems to me that I’m being charged the huge premium just because my girl is older. And the reimbursement takes a ridiculous amount of time to pay!!!!! Extremely disappointing.”

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Posted 10 months ago

“Quick payment. No hassle.”

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Posted 10 months ago

“I am so glad we chose pets best to insure our babies. Claims were filed and dealt with in such a timely fashion and covered more than I anticipated! We are forever grateful.”

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Posted 10 months ago

“Good insurance”

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Posted 10 months ago

“Helpful, friendly service. Several coverage options are available. Filing claims is straightforward, and their site is easy to use. Claims are settled promptly. I'd definitely recommend Pets Best.”

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Posted 10 months ago

“Prompt service and payment of claims”

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Posted 10 months ago

“Best pet insurance ever! They are there when you need them, and settle the claims promptly and efficiently. Give yourself, peace of mind, and sign up today!”

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Posted 10 months ago

“Got two emails from you. One told me what you were reimbursing for and how much, and the other said you weren't reimbursing anything . Very confusing. Still awaiting a check. I hope.”

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Posted 10 months ago

“Simple to send in claims. They notified me when they received the claim 5 minutes!! That is very wuickly”

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Posted 10 months ago

“Iniated first vet visit for my puppy and filed insurance. Money was deposited into my bank account 5 days later!”

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Posted 10 months ago

“Our dog has cancer and Pets Best has been a great resource to an able to afford her treatment. Reimbursement has been very reliable in a timely manner.”

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Posted 10 months ago

Hi Neil, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! We hope your fur babies treatment continues to go well and makes a swift recovery. - KC

Posted 10 months ago

“They have covered what is in the plan and fairly quick getting money back to me.”

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Posted 10 months ago

“Very quick turn around of a claim being filed and payment being issued. The process was very easy.”

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Posted 10 months ago

“Responsive and fast!”

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Posted 10 months ago

“If it wasn’t for the Insurance, I probably could not afford to keep Him going!!”

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Posted 10 months ago

“We have been very happy with the ease of submitting claims. In the last five years I have only had to contact customer service a few times but have received excellent service each time.”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 30,676 reviews