Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,676 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,676 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent insurance”

Helpful Report

Posted 10 months ago

“We've had a few claims w/this company. Claims are super easy to file, their response is fast!”

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Posted 10 months ago

“Been with Pests Best a long time and I'm very satisfied!”

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Posted 10 months ago

“Great service, quick turnaround and usually covers 50% of billsk”

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Posted 10 months ago

“A bit pricey but if you have a sick pet, it’s worth the money.”

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Posted 10 months ago

“I’ve had Pets Best insurance for several years. I’ve submitted a few claims here and there and they were always approved and processed quickly. Recently my golden retrieve decided to eat about 100 landscape rocks and needed to have surgery. Pets Best paid exactly what they said they would and the claim was processed quickly. I would definitely recommend this company!”

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Posted 10 months ago

“I have to dispute the results of the claim because a new symptom was deemed as pre-existing.”

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Posted 10 months ago

“Only thing is turnaround time could be a little faster.”

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Posted 10 months ago

“Always pays out in 1-2 weeks and the pricing is fair”

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Posted 10 months ago

“It was easy to submit a claim on my phone. I never would have guessed that I would need pet insurance, but I'm so glad I had it befor my cat's surgery!”

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Posted 10 months ago

“I am always amazed at the turn around on my claims. Any questions are addressed promptly.”

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Posted 10 months ago

“This was my first claim. It was so simple to do it on the app, that I didn't believe it was complete until I got a confirmation email.”

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Posted 10 months ago

“Continually pleased with the 90% reimbursement rate with the low annual deductible of $250. My dog stays healthy with Pets Best!!!!”

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Posted 10 months ago

“When my dog was injured it was easy to file our claim and the review process was quick and easy. Thank you!”

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Posted 10 months ago

“They are very quick organized and the prices are pretty good. The turnaround time was less than two weeks for the last Doggy that had to go in for service lol once in a while, the doctor will prescribe something that they don’t agree with they consider it a vitamin and add medicine, but other than that, they usually cover everything no problem I would never use anybody else. They’re great.”

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Posted 10 months ago

“Very helpful with claims.”

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Posted 10 months ago

“Easy claim perocess and qjuick completion. I am disasppointed that the $410 laser packlage treatment is not covered. It is not physcal therapym and/or rehab. I disagree with the reason for not paying this treatment which seems to be helping Maxi walk. I can not find the exclusion in the policy”

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Posted 10 months ago

“i can't understand why it's so difficult to upload documents. I've tried using my computer and also with the App. Both times I got the dreaded red X. Finally worked with email. I do wellness fecal tests and am reimbursed quickly but blood work isn't condsidered wellnes but goes to the yearly deductable. i'm sure there is a reason.”

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Posted 10 months ago

“If I could leave zero stars I would. Paid $70 per month for years to get claim after claim denied because of “pre existing conditions”. My dog had allergies. Stay far away from pets best. They’re a complete scam.”

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Posted 10 months ago

“Pets Best is great!! A must for somebody that has pets.”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 30,676 reviews