Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,677 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,677 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well beyond my expectations, for sure. Pets Best was recommended by a good friend, and she was absolutely right! Best there is!”

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Posted 11 months ago

“Pets Best iswonderful! It couldn't be any easier to submit a claim, and after reaching the deductible, the money goes straight into my account. Excellent customer service!”

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Posted 11 months ago

“Doesn’t cover very much”

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Posted 11 months ago

“Always easy and the refund is sent in a timely manner”

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Posted 11 months ago

“Better than I thought it would be. 3 days after I filled a clame my refund was approved. Still waiting for my refund day 6 now. hope to have it soon.”

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Posted 11 months ago

“Never have an issue with a claim. Everything that's not covered makes sense. Really fast and efficient.”

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Posted 11 months ago

“Easy to file. Quick turnaround time.”

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Posted 11 months ago

“I don’t know why it is so hard to get reimbursement”

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Posted 11 months ago

“It's always easy to put my claims in and they are quick to submit and process.”

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Posted 11 months ago

“Customer service and online services are very good and simple to use the online. I am happy with my policy coverages and have been a customer for 12 years.”

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Posted 11 months ago

“Ease of website, quick return on payment”

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Posted 11 months ago

“The Best! Prompt and thorough, if it wasn't for them our Mia wouldn't be living today! Thank You!”

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Posted 11 months ago

“Process to. File claim was amazingly easy, along with payment.”

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Posted 11 months ago

“Great customer service with claims”

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Posted 11 months ago

“Easy to submit claim. Quick reimbursement turn around.”

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Posted 11 months ago

“I put my 2 guys on this insurance the day they were old enough to be eligible. I've only had to use it twice in the last 3 years, but I'll say that "I'm ahead" in terms of coverage vs. premiums. :-) I never had any hassle submitting a claim and they did all the footwork dealing with the Vet to get itemized invoices. Zero regrets and I recommend them to anyone I know who gets a new dog.”

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Posted 11 months ago

Hi Andrew, thank you for sharing your positive experience. Getting a policy the day they were both old enough was the way to go! Thanks for being part of our Pets Best family! - PF

Posted 11 months ago

“Not issue with any claims. Fair.”

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Posted 11 months ago

“We have been extremely pleased with Pets Best Insurance over a number years. Premiums are reasonable, the on line website is easy to use and the service regarding claims is fast and efficient. A recent enquiry regarding a change of coverage was dealt with promptly and efficiently. We would not hesitate to recommendn Pets Best to anyone looking to arrange insurance for their pet.”

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Posted 11 months ago

Hi John, thank you so much for the positive feedback. We are happy to have you as part of our Pets Best family! - PF

Posted 10 months ago

“Very grateful for our Pets Best insurance, which has enabled me to take good care of our aging Tibetian Terrier!”

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Posted 11 months ago

“Outstanding coverage”

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Posted 11 months ago

Pets Best Insurance is rated 4.3 based on 30,677 reviews