Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 31,407 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 31,407 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Over A Month
Documents Delivered On-time	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been with PB for years covering 5 pets. They have the best coverage for the cost and have never given me issues on submitting veternarian bills for reimbursement.”

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Posted 10 months ago

“We have had a great experience using Pets Best. All three of our dogs are ensured. We loved the flexible coverage options up to 90% back and the unlimited yearly reimbursement. Because of Pets Best, we don’t have to worry so much about the financial burden of treating our animals when they’re sick or injured. It enabled us to make the decision to treat our dog for bone cancer - which would’ve been financially unfeasible for us without the support of pet insurance.”

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Posted 10 months ago

“Pet's Best is awesome!”

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Posted 10 months ago

“Petsbest is a very good, trustworthy pet insurance. They keep you posted! I love it!🐾🦮💖”

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Posted 11 months ago

“Alway caring for my pups. Keep up the great work ethics.”

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Posted 11 months ago

“This is my first time purchasing pet insurance. I was a little skeptical at first. The benefits are excellent and the reimbursement process is very simple.”

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Posted 11 months ago

“They have always been helpful and responded in a timely fashion”

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Posted 11 months ago

“the customer care department is excellent”

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Posted 11 months ago

“Pleased with the service. Has been worth the money to me. Always helpful if I need to call.”

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Posted 11 months ago

“I have had insurance on my German Shepherd since he was 7-8 weeks old. Pets Best has been a blessing! They have covered two hip replacements, his neuter and his gastropexy!!! Thank you Pets Best!!!!”

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Posted 11 months ago

“My dog had a basic wellness visit with her last round of puppy shots and it took a month to get reimbursed. I have since left this company and moved to MetLife where I can get the same coverage for BOTH of my puppies for what it cost for one with Pets Best. Your service associate are also rude and have no service skills whatsoever.”

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Posted 11 months ago

“Waste of money and time. Paid not even half of what the vet said my dog needed but they take $70.00 month out of my bank account”

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Posted 11 months ago

“1st. Horrible customer service. 2nd. They take forever to process your claim. 3rd. It does not worth at all for the pice you pay. Not recommended at all.”

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Posted 11 months ago

“So far, so good! Easy to understand, easy to file claims. Claims are generally paid quickly and provides detailed explanation of what is covered or not and why.”

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Posted 11 months ago

“This was our first claim with Pets Best and we had a bit of a learning curve. They were extremely patient, though, and everything processed as expected. We are very, very happy with our choice to partner with Pets Best.”

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Posted 11 months ago

“Love PetsBest! Their claims process is incredibly simple and the process is always very quick. They're easy to reach when needed, and always very helpful. Highly reccommend!”

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Posted 11 months ago

“Fast efficient and ease in submitting claims. Claim paid directly into your account.”

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Posted 11 months ago

“I have had BestPets insurance for two and a half years and am happy with the service, quick response to my claimes and direct deposit to my checking account in a timely manner.”

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Posted 11 months ago

“Easy to file claims and great customer service.”

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Posted 11 months ago

“Their Insurance pricing as a competitive edge over other companies”

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Posted 11 months ago

Pets Best Insurance is rated 4.3 based on 31,407 reviews