Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,781 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Barely cover anything”

Helpful Report

Posted 1 month ago

“Very efficient. Phone calls are answered and staff very helpful”

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Posted 1 month ago

“Pets Best has been a great experience for us so far. We opted for the Accident/Illness policy and also have Wellness. We’ve not made any claims on the Accident/Illness policy but have submitted several to Wellness for routine meds like flea and tick, all of which were paid promptly according to policy terms and limits. This is our first year so we’re hoping the renewal’ premium doesn’t spike astronomically. That’s the reason we left our last carrier.”

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Posted 1 month ago

“Very satisfied with Pets Best. Claims have been paid in a timely manner.”

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Posted 1 month ago

“They were really great about coverage for my claims and they turned everything around very quickly.”

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Posted 1 month ago

“Pets Best is so easy to work with. They are fast efficient and work hard for us and our fur babies. I tell everyone about Pets Best if they have a fur baby. His important it is to have pet insurance. Thank you!!”

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Posted 1 month ago

“Always so helpful and very easy to deal with 😊”

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Posted 1 month ago

“Using Pets Best for three years now on my dog. Cannot find any other insurance that is less than what we pay. They are reliable, make it easy to file claims. Only complaint is they could make payment a little quicker. Sticking with Pets Best!”

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Posted 1 month ago

“No hassle process in filing a claim and quick responsive action.”

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Posted 1 month ago

“Have had an okay experience with Pets Best. Generally speaking processing of claims has gone well with the exception of the first one and a couple others taking a very long time. Most disappointing thing was after one year - and no claims - the premium on our dog almost doubled! Feels like they get you to commit with a decent rate and then after a year hit you hard.”

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Posted 1 month ago

“Simple online process. Does what it says, clear responses. Could be more helpful how to optimize insurance premium costs.”

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Posted 1 month ago

“I think that the coverage is overall very good. however the review and the reimbursements tend to be very slow.”

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Posted 1 month ago

“Pets Best has been our dog’s safety net since the beginning and they’ve never let us down. Claims are easy to submit and are completed quickly. When there has been a delay, communication is excellent. Highly recommend!”

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Posted 1 month ago

“Had to call on something and the associate was so nice and friendly. She answered all my questions.”

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Posted 1 month ago

“Pets Best is good insurance but its very expensive.”

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Posted 1 month ago

“Amazing. Would recommend for cat care.”

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Posted 1 month ago

“Good insurance but a little slow to reimburse.”

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Posted 1 month ago

“Very happy with the insurance and reimbursement was very fast.”

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Posted 1 month ago

“You are easy to do business with and your service and benefits are exceptional”

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Posted 1 month ago

“I always recommend PetsBest to my animal lovers The response and payments are usually guick and easy”

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Posted 1 month ago

Pets Best Insurance is rated 4.3 based on 29,781 reviews