Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,631 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“My dog got sick and I took her to the vet. Turns out she had a complete blockage in her gallbladder and needed surgery. Surgery went well and she’s in the process of making a complete recovery.Thank God for pets best. The surgery was quite costly and on top of worrying about my girl I had complete relief knowing her insurance would take care of 80% of the cost. One less thing to worry about allowed my family and I to have complete focus on her recovery. Best decision I ever made as a pet parent. I can’t thank you enough.”

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Posted 2 months ago

“I have (3) pets and have been so happy with Pet's Best. They are fast with claims, the EOBs are easy to understand and customer service is great. Highly reccommend.”

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Posted 2 months ago

“Responded in timely manner. No issues with claim”

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Posted 2 months ago

“Great place staff was very friendly and inviting clean everything about this. Vet was absolutely wonderful.”

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Posted 2 months ago

“Claim was handled fairly in a very short amount of time.”

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Posted 2 months ago

“I pay hundreds of dollars for pet insurance, and my plan states that required vaccines are covered. Yet after submitting a claim for a $500+ vet bill, the vaccines were not covered and only a small portion was reimbursed. This feels unfair and now requires me to spend time calling to figure out why. If I can't get a clear explanation, I'll be looking for a different insurance company.”

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Posted 2 months ago

“Claims are processed fairly fast but coverage is inconsistent and your premiums are insane.”

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Posted 2 months ago

“Great but not perfect”

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Posted 2 months ago

“Easy to quote, pay, and file a claim. App is great.”

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Posted 2 months ago

“Always quick to respond and coverage of claims so far has been great.”

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Posted 2 months ago

“I’m not happy with the coverages that I have at this time . It is not worth the money I pay to the vet versus what I am being refunded back and I pay monthly for this coverage. Looking not other options, will be canceling policy soon.”

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Posted 2 months ago

“Fast, easy, what's not to love?”

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Posted 2 months ago

“Pets Best is very reasonably priced for the coverage you chose, the website is very easy to navigate ad very informative, I Think it's a great choice to protect your four-legger!”

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Posted 2 months ago

“They rarely pay anything. It's time to look for a new insurance company to cover my 2 dogs. It seemed good in the beginning but now it's ridicolous and the processing time can be extremely slow at times.”

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Posted 2 months ago

“I have been a policyholder for my two dogs for years. I have been happy with the benefits when I unfortunately need to use them for my dogs' care for illnesses or accidents. And benefits are paid promptly by being sent to my Care Credit.”

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Posted 2 months ago

“Always pays claims promptly.”

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Posted 2 months ago

“Quick response!!! Or explanations if there is a delay!”

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Posted 2 months ago

“Easy to apply for a claim and very quick processing and payment.”

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Posted 2 months ago

“Great insurance and helps a ton!! Recommend it to everyone I know and meet”

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Posted 2 months ago

“My claims were all received and 2 have been paid. I know Pet's Best will review the remaining claims and pay any appropriate returns to me as soon as possible. Very satisafied so far. Thank you Pets Best InsurANCE.”

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Posted 2 months ago

Pets Best Insurance is rated 4.3 based on 33,631 reviews