Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,800 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,800 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I contact agent with questions for clarity, they walk me thru claim process, Pets Best process claims, sends EOB rather quickly, & reimburses, Enjoy the Service.”

Helpful Report

Posted 7 months ago

“I am new to pet insurance and I was reluctant to pick because there are so many but I chose PetsBest because of the many positive reviews and coverage. So far, all is true and happy with my choice! Thank you PetsBest!”

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Posted 7 months ago

“After purchasing Pets Best the coverage has become less and less and I spend half my time disputing the claims becasue they keep saying "pre-existing" even when my vet is very clear that it is not.”

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Posted 7 months ago

“The best pet insurance on the market. Prompt claims handling and reimbursement.”

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Posted 7 months ago

“Great thank you”

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Posted 7 months ago

“Great coverage”

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Posted 7 months ago

“Super quick at processing and no scam. They pay for what you insured for. I never had issue to why them with my dogs. Both German shepherd. They paid for the cancer treatment too. So happy I learned about this company. They have better prices compared to my healthy paws pet insurance before. This is why I switched companies.”

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Posted 7 months ago

“I love that with Pets Best we can make decisions based on what is BEST for our pup, not on what we can or can not afford. Grateful for our plan and the support it offer our family. Thank you!”

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Posted 7 months ago

“Good explanations for deductible and copay amounts. Prompt payments.”

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Posted 7 months ago

“Thank you for your quick analysis and reimbursement of expenses.”

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Posted 7 months ago

“Pets Best is the only insurance I will rely on for my two furbabies. I totally understand my policy so there are no surprises on what is covered. I have peace of mind knowing I never have to choose between quality care and the life of my kitties. Pets Best is the best!”

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Posted 7 months ago

“The claim process is way too long. Even after approval payment has still not been paid to direct deposit.”

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Posted 7 months ago

“I've been very happy with the claim process.”

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Posted 7 months ago

“I signed up for their full package and ended up paying more than I would have out of pocket without insurance. This is a scam.”

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Posted 7 months ago

“Quick process”

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Posted 7 months ago

“After 5 furbabies this is the first time I have ever thought about pet insurance. As expensive as Vets are getting its nice to know that when it comes to making decisions on our pets health we really only have to worry about her health and not worry so much over the cost of treatment. We have never worried about the cost of to take care of our furbabies but having pet insurance gives us peace of mind.”

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Posted 7 months ago

“Excellent pet insurance. Every one that we’ve dealt with have been so kind, caring and professional.”

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Posted 7 months ago

“I’ve had Pets Best for many years for several pets. It’s a good company and I’ve been happy but when my pets go past 10 it becomes unaffordable and I usually have to cancel. Secondly they used to reimburse in 10 days then it went to 30-40 days. Just recently it’s back to 10 so u hope they continue it. Otherwise it’s a good company.”

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Posted 7 months ago

“Thank you very much for putting the money owed to me on th Care Credit balance! This makes things so much easier for me.”

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Posted 7 months ago

“Pets Best is the "best" pet insurance we could have chosen. Although it takes them 1 to 2 weeks to process my claims, they cover most everything and more than I would expect. The premium I pay is less expensive than most other companies I researched. We just have their regular plan with no add ons. They direct deposit our reimbursements right to our bank and it is very easy to submit claims.”

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Posted 7 months ago

Pets Best Insurance is rated 4.3 based on 29,800 reviews