Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 30,658 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 30,658 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 84%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It gives us confidence that our Pet has the Best care!!”

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Posted 7 months ago

“Pet's Best makes it very easy to submit invoices for processing. Claims can take a bit of time to process, but ultimately the reimbursements are accurate and via direct deposit, which is nice.”

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Posted 7 months ago

“Price is reasonable but the claims process is terrible. I have a cat with a chronic condition and have to submit claims regularly. It always takes at least two or three tries before the claim is processed correctly, usually with me having to call customer service and explain what they did wrong. It’s a huge pain.”

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Posted 7 months ago

“Pet's Best is great at communicating when we've submitted a claim and has been so timely with the rebate. Really appreciate their great customer service!”

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Posted 7 months ago

“I would recommend it to the pets owners.”

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Posted 7 months ago

“Excellent Service. Easy to submit invoices. Timely reimbursements. Having this insurance truly saved my doggies life by covering the treatment needed for his lymphoma. Thank you!”

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Posted 7 months ago

“You have gotten much more timely with claims, but are raising rates to the point where I can't do this anymore. I have a friend with a pup that had over $50000 in claims last year and you didn't raise her rates at all?!”

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Posted 7 months ago

“Great customer service. Easy to submit claims. Claims processed in a timely manner.”

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Posted 7 months ago

“Have had Pets Best for 3 years. Had several claims. VERY satisfied.”

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Posted 7 months ago

“Pets Best is super easy to work with. Their rates are reasonable.”

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Posted 7 months ago

“Like Pets Best Insurance but addressing claims takes unreasonable time.”

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Posted 7 months ago

“Very good coverage and options. Great customer service.”

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Posted 7 months ago

“Fast , efficent and easy to do business with. My last claim for Emergency Vet visit was paid within one week!”

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Posted 7 months ago

“It is good to have one and it is efficient, thank you”

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Posted 7 months ago

“The claim process was easy. I was disappointed in the amount of procedures that were not covered out of the $6500 bill. They only paid about 3500.”

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Posted 7 months ago

“Pets Best has been accompanied us since our pet was 3 months old and has never failed to support! It's easy to use, the claims are quick to submit and they have a fast and prepared customer service. I'm so relieved they are at our side in our life with Chopper! Thank you Pets Best!!”

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Posted 7 months ago

“I always get a quick response from Pets Best!”

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Posted 7 months ago

“My dog Allie had double patella surgery and Pets Best was quick on paying out their portion of the bill. I’m thankful for that .”

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Posted 7 months ago

“I'm very happy with the response time and payment of claims.”

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Posted 7 months ago

“When our dog had an unexpected trip to the emergency vet, it was one of the scariest moments we've faced as a pet parents. Thankfully, everything turned out okay—but the vet bill was no joke. I’m incredibly grateful for Pets Best. They made what could’ve been a stressful financial situation so much easier. I uploaded all my receipts through their site, and within a couple of weeks, my claim was approved and the reimbursement—just as outlined in my plan—was deposited into my account. No confusing forms, no back-and-forths. Just easy, clear, and fast support when I really needed it. It’s comforting to know I can focus on my dog’s health instead of stressing over bills. I highly recommend Pets Best to any pet owner who wants peace of mind.”

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Posted 7 months ago

Pets Best Insurance is rated 4.3 based on 30,658 reviews