Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,784 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,784 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pets Best is the best pet insurance policy that I have ever used. They are very quick to process claims and make the process very quick and simple. I am 100% satisfied with Pets Best and will never use another pet insurance company.”

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Posted 4 months ago

“Great customer service and submitting a claim is seamless !”

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Posted 4 months ago

“We had two claims and PetsBest couldn't have been earlier to work with. Submitting claims online was a breeze and they promptly processed everything without issue. Highly recommended!”

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Posted 4 months ago

“Fast reimbursement with no issues”

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Posted 4 months ago

“Compassionate customer service representatives.”

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Posted 4 months ago

“They did not reimburse for annual visit. Very disappointed”

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Posted 4 months ago

“Up to this point no issues with coverage, though was recently suprised and unhappy that company could not provide approval or estimate of costs for dog's upcoming surgery --not transparent on their services at all !!!”

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Posted 4 months ago

“PetsBest has been the BEST!”

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Posted 4 months ago

“The time to process these claims was unacceptable. Other carriers do it within days. PetsBest took over 3 weeks.”

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Posted 4 months ago

“So far the last few years I've had no issues with my insurance. It's been well worth the monthly few, any doubt I have about my dogs health i just bring her in to the vet knowing I have insurance. I'm grateful it has saved me alot of money.”

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Posted 4 months ago

“Highly recommend Pets Best …customer service is great always helpful and knowledgeable..have never had an issue with claims processing majority of claims processed within a few days Thank you”

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Posted 4 months ago

“I want to know why my claim was denined, when the same things were covered in Jan. and paid to me.”

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Posted 4 months ago

“We love this service. We are glad we have it.”

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Posted 4 months ago

“Works very good. We are able to take good care of our pet, and it's very affordable. The clams are done quickly and the money is back in our account.”

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Posted 4 months ago

“They are great! Immediately response and payment”

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Posted 4 months ago

“Easy to submit claims. Communications very prompt.”

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Posted 4 months ago

“I have generally been pleased with the insurance. Some claims do take longer to process but that’s not a problem. I am, however, upset that the rates decided to go up conveniently FOUR DAYS after we submitted a claim for my dog to have CCL surgery. The letter states that it is not related to our recent claims but I don’t believe that, the timing is too close. Especially since we’ve been using this company for years and our rate has not increased significantly. This year they decided our rate would increase by $50 a month for the same coverage”

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Posted 4 months ago

“Very professional.”

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Posted 4 months ago

“Good response time. Also love Whisker Docs.”

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Posted 4 months ago

“I signed up a month ago so I don't have any experience with pet insurance yet. Pricing is fair as well as thorough coverage for my new puppy.”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 29,784 reviews