Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,644 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,644 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Fair pricing, good coverage options, ease of filing a claim. I have had for 7 dogs so far and has definitely paid for itself many times over”

Helpful Report

Posted 3 months ago

“The claim process is very easy to do on line. The refund is directly deposited into my account. Most of my dogs WellCare is partially covered by this plan. I’m glad to have coverage for my dog.”

Helpful Report

Posted 3 months ago

“Claim process was very easy and response was quick.”

Helpful Report

Posted 3 months ago

“My Lab had to have 2 surgeries and I was very pleased with how fast Pets Best Insurance processed my claims. I would recommend Pets Best Insurance for your pet.”

Helpful Report

Posted 3 months ago

“We are very happy with the service they provide and the quick turnaround time on reimbursement from vet bills.”

Helpful Report

Posted 3 months ago

“Best Pet insurance !!!!! Fast processing claims Always available to help No surprises”

Helpful Report

Posted 3 months ago

“Very timely processing and great customer service in past when I had any questions”

Helpful Report

Posted 3 months ago

“Very good pet insurance. We have had several unexpected health issues and accidents with our cats. Thankfully, we have that's best health insurance, which helps tremendously. If you're questioning, whether or not you should get insurance for your pet keep in mind that medical care and tests to keep your pets. Healthy and happy has increased tremendously over the last 10 years. Don't put yourself in in financial jeopardy to get your Pet, the treatment it needs when an accident or health situations interfere with its well-being. Very happy with Pet's best and will use them in the future, as well as continuing to recommend them to my friends.”

Helpful Report

Posted 3 months ago

“Prompt turnaround and good communication.”

Helpful Report

Posted 3 months ago

Hi Karen, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 months ago

“Great claim service! They are quick and explain everything well.”

Helpful Report

Posted 3 months ago

“Very fast and efficient claim processing for our annual wellness visit.”

Helpful Report

Posted 3 months ago

Hi Jenna, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 months ago

“I love having Pets Best insurance for my Bella. Claims are always processed quickly and my reimbursement deposited into my account convenient. Having that peace of mind really matters when something happens to your beloved pet.”

Helpful Report

Posted 3 months ago

“I feel the cost of coverage is a little high for what is covered. The processing of claims and reimbursement is very quick.”

Helpful Report

Posted 3 months ago

“My last claim took a long time (almost a month) before the claim was settled. I admit it was settled fairly. So I guess it was worth the wait.”

Helpful Report

Posted 3 months ago

“Overall, very good. A little slow with the processing sometimes but otherwise good.”

Helpful Report

Posted 3 months ago

“New to Best Pet. My first claim was easy to send and I was reimbursed quickly.”

Helpful Report

Posted 3 months ago

“Always accommodating. Especially with a pets passing.”

Helpful Report

Posted 4 months ago

“We enrolled in PetsBest early last year for the younger of our two adult dogs. Working with the website has been pretty easy. So far we have found the company to respond to claims and inquires promptly and with the information one needs. Would definitely recommend.”

Helpful Report

Posted 4 months ago

“We have 2 dogs and Pets Best Insurance. Never had any issues!”

Helpful Report

Posted 4 months ago

Hi Debbie, thank you so much for sharing your positive feedback with us! We are glad to have you as part of our Pets Best family! -AS

Posted 3 months ago

“I've had Pets Best insurance for my two 5 yr. old doggies, and I think I've really only needed to file a claim twice in 5 years. Both times the claims were handled quickly and accurately as to what I expected them to cover, and I was very pleased. And both times the claims would have been a financial hardship had I not had the insurance. I would (and do) recommend Pets Best to anyone who asks about pet insurance. The $250 deductible and then 90% coverage is very helpful.”

Helpful Report

Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 33,644 reviews