Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,787 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,787 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy submissions. It’s great know my sweet girl is covered for wellness and everything else.”

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Posted 4 months ago

“Easy and fast service”

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Posted 4 months ago

“Turned claim around in less that four days. Simple and easy. I could not be more pleased with their service. Works exactly as it is supposed to.”

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Posted 4 months ago

“Sookie our Boston terrier has been insured with pets best for many years. She had to have cataract surgery and pet. Best paid all her claims. I highly recommend pets best sincerely, Tim.”

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Posted 4 months ago

“Good coverage, clear communication through explanation of benefits, relatively quick processing time. Grateful that we have pet insurance!”

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Posted 4 months ago

“Pros: Affordable fee. User friendly app. Free chat with vet tech. Cons: Claim/payments processing time No live chat customer service available”

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Posted 4 months ago

“Fees are reasonable and claims are processed quickly.”

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Posted 4 months ago

“Overall great but I keep getting emails requesting proof of payment even when the representative I have talked to said they received it.”

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Posted 4 months ago

“I faxed my Claim from the Vet and the next day,I got a Respond from Best Pet,really professional handeld.”

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Posted 4 months ago

“Long delays, denied claims, app doesn’t work…very unhappy I have insurance with you. Looking for a company that doesn’t cheat its customers.”

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Posted 4 months ago

“So happy I got insurance for my frenchie. Very happy with pets best”

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Posted 4 months ago

“Pets Best Pet Insurance has a very user friendly process to submit a pets bill(s). Always a quick process, determination, and payment 😊”

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Posted 4 months ago

“PetsBest has come to the rescue twice for our precious golden boy. Surgeries and illness are hard to manage financially when they are unexpected, and we are very thankful to have such great pet insurance. The super quick response is also greatly appreciated!”

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Posted 4 months ago

“First claim, all things covered in accordance with my plan. ;)”

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Posted 4 months ago

“Excellent claim service....”

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Posted 4 months ago

“Quick turnaround. Good explanations”

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Posted 4 months ago

“Limited coverage for wellness services repayment is inadequate.”

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Posted 4 months ago

“It’s great!!”

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Posted 4 months ago

“They are sincere in every case.”

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Posted 4 months ago

“While I am happy to have insurance for my pet, I am not happy that the rate goes up every year.”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 29,787 reviews