Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,785 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,785 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I HIGHLY recommend Pets best for pet insurance. They pay claims quickly and do what is expected. Had we not had pet insurance we would have had to make horrible choices with our dogs illness before we knew what was happening.”

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Posted 4 months ago

“I've very happy with Pets Best Pet Health Insurance. The claim process was fantastic.”

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Posted 4 months ago

“I was skeptical at first but I am completely satisfied. I have the accident and wellness plans for 2 pups. Every step of the process (from registration to claims) is so easy.”

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Posted 4 months ago

“Upon purchasing insurance they could not tell me what it covers. Upon filing claim ,they only covered half of my claim.”

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Posted 4 months ago

“Pets best is very easy to get the help you need! I have been a customer for years with my 2 pups.”

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Posted 4 months ago

“Friendly, competent and quick”

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Posted 4 months ago

“Quick turn around time. Clear EOB”

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Posted 4 months ago

“Recently, my cat needed surgery. I was very concerned because of the financial situation. However, Pets best made life so much easier. The process for reimbursement was extremely simple and thorough. I could not have been happier with the results. Pets best rocks.”

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Posted 4 months ago

“I don’t appreciate you guys raising prices every year. I got the insurance when my dog was a puppy. There should be an advantage of having the insurance to reduce costs but soon the cost of the insurance will outweigh its benefits.”

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Posted 4 months ago

“Generally claims are processed fairly quickly... however once a claim is approved and you get an EOB, there is a fair amount of delay before direct deposit payment is recieved.”

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Posted 4 months ago

“Pets best is the best. Thank you for all you do for me and my pets. You are a blessing to so many. Thank you with all my heart. ❤️❤️❤️”

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Posted 4 months ago

“I put in a claim on 6/27 and was quickly reimbursed by 7/17. I am very pleased w/ how smoothly the claim process was from beginning to end.”

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Posted 4 months ago

“I have no complaints! While it may take a couple of weeks for acceptance/payment, I think they're doing a great job and they are helping me with a mystery elbow wound that is taking a long time to heal!”

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Posted 4 months ago

“I waited a whole month to get reimbursed and was only reimbursed for half of my dogs visit because some idiot thinks a wart on the outside of the mouth is the same as a tumor inside of the mouth. This was not a pre-existing problem as they claimed. So I am expected to jump hoops to prove other wise. I cancelled my policy and would definitely not recommend this company.”

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Posted 4 months ago

“Its always been quick & great to have.”

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Posted 4 months ago

“I feel as if expresses rise, the amount of services should also increase.”

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Posted 4 months ago

“Easy to get insurance and submit claims. Never had an instance that something I thought would be covered wasn't.”

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Posted 4 months ago

“Takes way too long to get my refund in other words when I submit a claim, it takes a very long time to get an answer”

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Posted 4 months ago

“Quick and easy submissions. It’s great know my sweet girl is covered for wellness and everything else.”

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Posted 4 months ago

“Easy and fast service”

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Posted 4 months ago

Pets Best Insurance is rated 4.3 based on 29,785 reviews