Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,492 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,492 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick response. The increase in the premiums is a bit difficult to handle”

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Posted 9 months ago

“Always fast and efficient! I recommend you to s my friends.”

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Posted 9 months ago

“So very happy with Pets Best Insurance! Have had this insurance for my 4 pets for several years now and I have no complaints. Great service and very quick reimbursements! Thank you Kim Walker”

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Posted 9 months ago

“This insurance started out great when I first purchased it 3years ago now suddenly my monthly payment has skyrocketed for $ 59.00 a month to $179.00 a month. That is insane so I’ll cancel soon. It also been taking them longer to reimburse the money on claims, but my reason for canceling is the rate and how much it went up. I do not recommend this company for your pet.”

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Posted 9 months ago

“They always process claims quickly and provide a detailed explanation of benefits. My previous pet insurance company used to take forever to process claims, and always had some excuse why something wasn’t covered. Pets best is very transparent on what’s covered and what isn’t. A very professional company.”

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Posted 9 months ago

“Pet's Best has always been a great insurance provider that offers many coverage options for all budgets. Claim processing is very easy and Pet's Best keeps ackniowledges each claim and keeps you informed of their progress. Payments are made in a timely manner & direct deposit is so convenient. I recommend them to anyone considering an insurane policy for their beloved fur baby!”

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Posted 9 months ago

“It was easy and we received the completed claim timely.”

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Posted 9 months ago

“App is easy to use and had to call about a question and they were friendly and helpful. Also didn’t have to wait too long to get a response.”

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Posted 9 months ago

“So efficient and such a quick and easy claims service”

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Posted 9 months ago

“Pleased with coverage per my plan but 3 to 4 weeks to get paid is a bit much. Vets wont wait that long to get paid and it creates a financial burden to not get reimbursed in a timely manner”

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Posted 9 months ago

“Overall experience has been good. I believe the website has areas for improvement..”

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Posted 9 months ago

“My submitted claim was processed and paid in a timely manner.”

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Posted 9 months ago

“Barely cover anything”

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Posted 9 months ago

“Very efficient. Phone calls are answered and staff very helpful”

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Posted 9 months ago

“Pets Best has been a great experience for us so far. We opted for the Accident/Illness policy and also have Wellness. We’ve not made any claims on the Accident/Illness policy but have submitted several to Wellness for routine meds like flea and tick, all of which were paid promptly according to policy terms and limits. This is our first year so we’re hoping the renewal’ premium doesn’t spike astronomically. That’s the reason we left our last carrier.”

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Posted 9 months ago

“Very satisfied with Pets Best. Claims have been paid in a timely manner.”

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Posted 9 months ago

“They were really great about coverage for my claims and they turned everything around very quickly.”

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Posted 9 months ago

“Pets Best is so easy to work with. They are fast efficient and work hard for us and our fur babies. I tell everyone about Pets Best if they have a fur baby. His important it is to have pet insurance. Thank you!!”

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Posted 9 months ago

“Always so helpful and very easy to deal with 😊”

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Posted 9 months ago

“Using Pets Best for three years now on my dog. Cannot find any other insurance that is less than what we pay. They are reliable, make it easy to file claims. Only complaint is they could make payment a little quicker. Sticking with Pets Best!”

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Posted 9 months ago

Pets Best Insurance is rated 4.3 based on 32,492 reviews