Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,631 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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English

“The claim filing process is easy. They respond immediately that claim has been filed, they review claim quickly and also pay quickly. I recommend Pets Best.”

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Posted 2 months ago

“This was my first time having to submit a cliam. THe procress was easy and smooth. They provide a detailed explanation of what is and what is not covered, what portion goes towards your deductible and what is refunded. Highly recommend.”

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Posted 2 months ago

Hi Matthew, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 2 months ago

“Great pet insurance! Prompt, fair, and legitimate.”

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Posted 2 months ago

“I have had Pets Best in the past with our previous pet and coverage was good. So, when we adopted a new pet, we knew this was the best insurance to get. So far it’s been great.”

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Posted 2 months ago

“First claim took too long to resolve. Second claim was completed within 48hrs. Website is good but glitchy when using from your phone.”

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Posted 2 months ago

“Awesome! The response to cliams and paying cliams have been top notch. Have had Pets Best coverage for 6 years for our French Bulldog, has piad for it's self time and again. We highly recommend them if you are wanting the very best in coverage. Lance O.”

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Posted 2 months ago

“Exceeded initial expectations.”

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Posted 2 months ago

“Pets Best insurance has been extremely helpful for our sweet boy Blackjack as he continues his lymphoma treatments. It is very easy to input the claim on their website, manage your pets, check on claims, and the reimbursement goes straight into your bank account. We have had Pets Best insurance for probably 5 years and it has been great, no issues, and great customer service when we needed. We will continue to use Pets Best insurance for all of our dogs in the future.”

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Posted 2 months ago

“Great service if they didn't jack my rate up every other year!”

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Posted 2 months ago

“They are great!”

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Posted 2 months ago

Hi Max, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 2 months ago

“My dog has cancer- if wasn’t for pets. Best I would not be able to keep my dog alive-could not afford the treatment”

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Posted 2 months ago

Hi Gerald, we are so glad to know Pets Best has been by your side when you needed it most. Thank you for sharing your story with us and for being part of our Pets Best family! -AS

Posted 2 months ago

“Best service and reimbursement- highly recommended”

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Posted 2 months ago

Hi Hassana, thank you so much for the positive feedback. We are glad to have you as part of our Pets Best family! -AS

Posted 2 months ago

“I recently took both of my dogs to the vet for annual check up and vaccines. I uploaded my receipts and within 2 days I had an email with the costs that were being reimbursed by the pets best insurance. Simple and easy to use app!”

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Posted 2 months ago

“Timely reimbursement with clear explanation of benefits and payment details.”

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Posted 2 months ago

“Quick customer service . Great protection”

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Posted 2 months ago

“Very difficult to work through the claims process and so far they have found a way to deny almost every claim I have submitted. AND my rates just increased by 48% this year!”

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Posted 2 months ago

“There are stringent rules on what is delcared a pre-existing condition. We went to the animal ER with what we considered a serious pup emergency, pup passing out after vomiting from his new medication. Nothing was covered so we're very dissappointed in PetsBest. With the higher premiums than most we could have paid the invoices outright. You live and you learn...”

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Posted 2 months ago

“They don’t cover anything. We will be switching.”

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Posted 2 months ago

“We have been with Pets Best for over five years and are very pleased with their coverage and their service. Cost is reasonable all claims are dealt with quickly and efficiently. We would highly recommend Pets Best to anyone looking for insurance for their pet.”

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Posted 2 months ago

“A++++ Pet Insurance!!”

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Posted 2 months ago

Pets Best Insurance is rated 4.3 based on 33,631 reviews