Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,781 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,781 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent Pet Insurance!! Literally Pets Best!! Fast Refunds for Your Claims..”

Helpful Report

Posted 3 months ago

“Pets best has been good. It’s easy to file claims. The turnaround was better In the past. They do not cover all routine costs they cover a certain amount and when you reach that amount. It is not cheap on the first place but it skyrocketed when one dog turned 8. The great thing is the access to a vet 24 hours! That has been helpful to me. I honestly want to change to another carrier that’s cheaper but did not have time before it renewed. But overall it has been good”

Helpful Report

Posted 3 months ago

“This poicy is good and pays reasonably well.”

Helpful Report

Posted 3 months ago

“Very easy to upload a receipt. Checks received promptly. Easy to get in touch with a human in case you need one. Very reasonable rates!”

Helpful Report

Posted 3 months ago

“Responsive”

Helpful Report

Posted 3 months ago

“Quick, easy claim process”

Helpful Report

Posted 3 months ago

“The reason not giving 5 stars is the premium prices and the amount of reimbursement for wellness prevention meds. Claims are reimbursed in a timely manner. Easy to submit claims on line.”

Helpful Report

Posted 3 months ago

“I've had Pets Best insurance for almost 7 years until we recently had to put our beloved, Golden Retriever, Buddy down. Buddy had a lot of health issues in his last year with numerous test, speciality vet visits, medications. Through it all Pets Best handled all our claims promptly and fairly. While we no longer have a pet I would highly recomment Pets Best for anyone considering pet insurance.”

Helpful Report

Posted 3 months ago

“I had a pet before and vowed to get pet insurance if I ever own a pet again. After comparing several insurance companies I chose Pets Best. I have had very good experiences speaking with employees and receiving help. The app is user friendly. You can monitor the progress of claims and receive a detailed report of what was covered and how much was covered. All claims have been processed in a timely manner. I have had professional service and recommend the insurance.”

Helpful Report

Posted 3 months ago

“Claims process is very smooth and easy to navigate. Results on each claim are always fair and consistent with the policy in place. I’m very pleased with PetsBest insurance.”

Helpful Report

Posted 3 months ago

“The one thing I like about pets is their communication. It’s always efficient and timely. I also appreciate how they communicate, keeping me informed about my claims.”

Helpful Report

Posted 3 months ago

“Pets Best cancelled my doctor visit coverage without my knowledge when I only asked for Chiropractic to be canceled. When I called to discuss this the agent called me a liar. My daughter has Lemonade for her dog with incredible coverage. I strongly recommend them.”

Helpful Report

Posted 3 months ago

“Sent in my claim, they responded quickly then received all the information needed and had my claim processed and accepted in a timely manner. Will keep on insuring my family pets with them, this is the second time we have used the coverage.”

Helpful Report

Posted 3 months ago

“I’m a brand new pet owner (less than a year). We’ve never had a dog before but I’ve heard from friends and family how expensive pet treatment can be sometimes. Well, all I can say is you never need it until you need it. Having this insurance gives me such piece of mind. It feels good to know that the newest member of our family will receive the care she needs when she needs it. Since signing up 6 months ago, I’ve filed 2 claims. It was so easy! You just upload from your phone (or however you choose). It’s so simple. Not a lot of questions, I just upload the receipt from my vet and PetsBest takes it from there. You will have the funds deposited right in your bank account in no time with no further action from you! I recommend investing in this insurance. Filing and reimbursements for claims is so easy.”

Helpful Report

Posted 3 months ago

“Easy to submit a claim and see the progress. Explanation is very clear.”

Helpful Report

Posted 3 months ago

“I’m very happy with the insurance and there response time is good”

Helpful Report

Posted 3 months ago

“Always pay what the plan says it covers and on a timely basis. Very pleased with coverage and service.”

Helpful Report

Posted 3 months ago

“I just paid over $800 at the vet, and my pet insurance only reimbursed me $160. Honestly, it makes more sense to just put that $50 a month into a savings account for my dog, instead of paying it to the insurance company. That way, when something comes up, I’ll actually have money set aside to cover it, without having to deal with low reimbursements and still paying them every month.”

Helpful Report

Posted 3 months ago

“There are so many new pet insurances to choose from. I like your customer service reps.”

Helpful Report

Posted 3 months ago

“They processed my claim quickly and I was paid promptly. Good experience!”

Helpful Report

Posted 3 months ago

Pets Best Insurance is rated 4.3 based on 29,781 reviews