Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 33,044 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,044 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
Documents Delivered On-time	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“P.B. Communicates well and delivers what they say they will. Highly recommend!”

Helpful Report

Posted 11 months ago

“This company takes to long to process a simple claim. I was asked twice to send in the same invoice when everything the company was asking (pet's name, DOS, etc) was right there in black and white! When sending in the same invoice for the second time, I had to circle info that was right there. Ridiculous!”

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Posted 11 months ago

“This was our first experience with Pets Best and it was fabulous. Easy to submit the claim--Pets Best was very communicative during the process and our reimbursement was exactly as stated it would be in our policy. We are very pleased with this company and feel grateful to have support for our dog during an unexpected illness.”

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Posted 11 months ago

“The website is very user friendly. I have filed many claims for our two dogs and the response on the claims are quick and the transactions occur within a day or so of submittal. Whoohoo! I love PetsBest!”

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Posted 11 months ago

“Fastest processing of claims I have ever seen!”

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Posted 11 months ago

“Pets Best is quick to respond. Their app is very easy to use.”

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Posted 11 months ago

“Pets Best is been wonderful to work with! I recommend this insurance to everyone.”

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Posted 11 months ago

“Easy to upload the invoices. Prompt responses about the claims. I used the app. It’s really easy to”

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Posted 11 months ago

“Quick settlement of claims and clear explanations.”

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Posted 11 months ago

“I used Nationwide die my previous pet. Thought I would try yours. It has left litter to be desired.”

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Posted 11 months ago

“Quick responses, usually quick processing and once processed quick reimbursement. I think of it like Aflac for my dog.”

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Posted 11 months ago

“Worth every penny. You can call them 24/7 to voice your concerns regarding your pet. The vet tech will let you know if you should have them be seen immediately and if not they will tell you to monitor them and tell you what warning signs to look for. Oh I almost forgot, they process claims quickly.”

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Posted 11 months ago

“So easy to deal with. I recommend Pets Best to everyone I know who gets new pets.”

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Posted 11 months ago

“Pets Best continues to provide excellent service. Partially paying for even none prescription well dog meds. Bart and I appreciate this service”

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Posted 11 months ago

“I have had mostly good experiences with Pets Best. Its easy to submit claims and they do take their time to review but eventually that happens! The yearly fee though keeps going up but thats true for most insurers and also a function of the pet's age. Overall I am happy and would recommend.”

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Posted 11 months ago

“I dont know why it took so long to process my returning sent in on August 29th !”

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Posted 11 months ago

“Excellent coverage and customer care. Definitely recommend for your pets”

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Posted 11 months ago

“I recommend it to many of my friends and family. It gives me peace of mind . Easy and simple”

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Posted 11 months ago

“Very easy site to maneuver. Rceipts are easy to download. Reimbursements are quick, usually just a few days. After researching many online insuranses for my pup - Pests Best was the the best for us.”

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Posted 11 months ago

“I can’t say enough wonderful things about this company! Fast and friendly and without this insurance my pet couldn’t get the very best care as she has multiple issues that are EXPENSIVE! Thank you, Pets Best!”

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Posted 11 months ago

Pets Best Insurance is rated 4.3 based on 33,044 reviews