Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.27

4.3 Rating 32,514 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 32,514 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Within 5 Days
Documents Delivered On-time	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My claim as handled very quickly.”

Helpful Report

Posted 11 months ago

“Falsely claiming pre-existing conditions to get out of covering necessary care. They will bend over backwards to ensure they contribute nothing to the health and well-being of your pets.”

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Posted 11 months ago

“Because they were fast and clear”

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Posted 11 months ago

“Very easy to submit claims and fast response. 10/10 would recommend.”

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Posted 11 months ago

“Claims processed in timely manner. Approved with no issues”

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Posted 11 months ago

“Had an issue with initial submission. I called, they listened and they resolved my issue. Great service. Only reason for 4 stars is the initial problem could have been avoidable.”

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Posted 11 months ago

“Review would be better if there was a discount for Military and/or multiple pets with PetsBest. The process to create/file a claim is very straightforward and easy to complete. Claim turnaround time was less than a month and payout was expected per my contract. Communication was also very good during the process.”

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Posted 11 months ago

“I highly recommend Pets Best Insurance to any pet owner. This is the first time I've had pet insurance for one of my dogs, and while I had hoped never to need it, my three-year-old pup recently became very ill. Having coverage through Pets Best has made it possible to pursue the care he needs without the added stress of overwhelming costs. I'm grateful for the peace of mind it provides and wouldn’t hesitate to recommend it to others.”

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Posted 11 months ago

“The coverage is not really that much after deductibles, copayments and sub limits as compared to premiums paid. The EOBs don’t really explain specifics.”

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Posted 11 months ago

“they're great!”

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Posted 11 months ago

“Takes to long to process claims!”

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Posted 11 months ago

“They are very fast with claims, very good service & great experience overall.”

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Posted 11 months ago

“Pet's Best has been a huge benefit for me as a dog mom. From creating the account, to reasonable costs, to processing claims, to asking questions and communications, this company and their employees have easy and appreciated.”

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Posted 11 months ago

“Would not ever be without pet insurance again and Pets Best has always handled my claims in a timely and professional manner.”

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Posted 11 months ago

“Our dog broke a toe and needed multiple visits to the vet for exams, radiographs, prescriptions, and bandage changes. Pets Best did an outstanding job reviewing and processing our claims, providing a very fair and correct reimbursement. Thank you!”

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Posted 11 months ago

“Pets Best is quick to review claims and great in communictating each claim's progress. I would definitely recommend Pets Best to anyone I know looking for a pet insurance company with prompt, friendly, and HONEST service.”

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Posted 11 months ago

“Scam. My dog had to get over 10 of his teeth pulled out for health reasons with his teeth and gum, but it was mismarked as a “wellness claim” although it was badly hurting him. They do that to avoid help paying any bills.”

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Posted 11 months ago

“Truly a must have partner if you have pets. Service is easy and reliable. Thank you PetsBest!”

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Posted 11 months ago

“Pets best was very helpful with my recent pets vet visit bill. It took a few days longer than I would prefer to make payment on claim, but all is good!”

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Posted 11 months ago

“I highly recommend getting pet insurance for your pet, and I highly recommend Pets Best. When your fur baby is sick, they take the worry away when it cones to making decisions. Not to mention worrying about money. All it takes is for one major incident...so please, if you are going to invest in furry addition to your family, invest in pet insurance.”

Helpful Report

Posted 11 months ago

Pets Best Insurance is rated 4.3 based on 32,514 reviews