Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,801 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,801 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best company out there for pet insurance!”

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Posted 8 months ago

“The best insurance for animals.”

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Posted 8 months ago

“I think there are more things that could be covered but aren't”

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Posted 8 months ago

“I am very pleased with Pets Best. No issues with processing our claim. Covered what they said they will. Thank you!”

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Posted 8 months ago

“Fast reimbursement and easy to understand EOB”

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Posted 8 months ago

“Excellent insurance”

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Posted 8 months ago

“We've had a few claims w/this company. Claims are super easy to file, their response is fast!”

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Posted 8 months ago

“Been with Pests Best a long time and I'm very satisfied!”

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Posted 8 months ago

“Great service, quick turnaround and usually covers 50% of billsk”

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Posted 8 months ago

“A bit pricey but if you have a sick pet, it’s worth the money.”

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Posted 8 months ago

“I’ve had Pets Best insurance for several years. I’ve submitted a few claims here and there and they were always approved and processed quickly. Recently my golden retrieve decided to eat about 100 landscape rocks and needed to have surgery. Pets Best paid exactly what they said they would and the claim was processed quickly. I would definitely recommend this company!”

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Posted 8 months ago

“I have to dispute the results of the claim because a new symptom was deemed as pre-existing.”

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Posted 8 months ago

“Only thing is turnaround time could be a little faster.”

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Posted 8 months ago

“Always pays out in 1-2 weeks and the pricing is fair”

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Posted 8 months ago

“It was easy to submit a claim on my phone. I never would have guessed that I would need pet insurance, but I'm so glad I had it befor my cat's surgery!”

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Posted 8 months ago

“I am always amazed at the turn around on my claims. Any questions are addressed promptly.”

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Posted 8 months ago

“This was my first claim. It was so simple to do it on the app, that I didn't believe it was complete until I got a confirmation email.”

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Posted 8 months ago

“Continually pleased with the 90% reimbursement rate with the low annual deductible of $250. My dog stays healthy with Pets Best!!!!”

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Posted 8 months ago

“When my dog was injured it was easy to file our claim and the review process was quick and easy. Thank you!”

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Posted 8 months ago

“They are very quick organized and the prices are pretty good. The turnaround time was less than two weeks for the last Doggy that had to go in for service lol once in a while, the doctor will prescribe something that they don’t agree with they consider it a vitamin and add medicine, but other than that, they usually cover everything no problem I would never use anybody else. They’re great.”

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Posted 8 months ago

Pets Best Insurance is rated 4.3 based on 29,801 reviews