Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,631 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,631 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“I signed up for insurance for both my dogs at the highest premium level to cover 90% of my claims. I filed my first claim and a month later was told that the even occured before th eeffective date, the amounts were double billed, etc. and was informed that I will be reimbursed only a third of what I paid to the vet for a very simple ear infection vist and treatment. Still waiting on the final eval and conclusion.”

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Posted 2 months ago

“quick and seamless”

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Posted 2 months ago

“I would highly recommend Pets Best Pet Health Insurance. Claims are processed in a timely fashion. Web site is easy to use.”

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Posted 2 months ago

“Seamless from the time we put in the claim to reimbursement”

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Posted 2 months ago

“Very pleased and happy with the quick processing job done with my claims from my pets medical needs.”

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Posted 2 months ago

“Pets Best made it super easy to submit my claims, and I was reimbursed within a week. I couldn’t be happier with Pets Best Insurance!”

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Posted 2 months ago

“Quick reimbursement. Covers my dogs needs.”

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Posted 2 months ago

“Pet’s Best processed my claim in a week. The explanation of benefits was very clear and easy to understand. It was helpful that they did a summary of it as well as lined by line. I would recommend. Pet’s Best to anyone.”

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Posted 2 months ago

“I have had Pets Best Insurance for my two furkids for years. I have never had any issues with any claim I ever submitted. The turn around time was quick and the entire claim process was painless. I always recommended new pet parents to Pets Best. They have top notch customer service that are always polite and sympathetic in times of crisis. I don’t know what I would do without Pets Best.”

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Posted 2 months ago

“My claims have always been processed on time. The Portal is easy to operate and the claim Process is easy.”

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Posted 2 months ago

“I only wish the monthly amount charged was not so high. Perhaps if a pet is in good health, like Henry, the rates could be changed accordingly. Thank you.”

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Posted 2 months ago

“Definitely looking for a new insurance company. Pets Best does not offer effective customer service and the coverage is not worth the high cost of premiums they offer. Every claim submitted is questioned by their claims department with poor communication as to why they delay processing the claim. Not satisfied at all.”

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Posted 2 months ago

“Very easy to work with and submit vet bills”

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Posted 2 months ago

“I am very happy with this insurance”

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Posted 2 months ago

“I’ve always found that they are fairly quick on getting refunds for services rendered. I have not had any issues putting in for reimbursement for services that my dog has had with both our veterinarian and the emergency veterinarian hospital.”

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Posted 2 months ago

“Reasonable rate, quick service, helpful with any concerns. I recommend it all the time”

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Posted 2 months ago

“They covered all non-wellness expenses and I received my reimbursements within days.”

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Posted 2 months ago

“Great and caring customer service. Clear policies. Fast reimbursement. I've been a customer for 6 years and wouldn't be without it.”

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Posted 2 months ago

“The operator I spoke with was kind, informative and professional.”

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Posted 2 months ago

“I was dispappointed to learn that my reimbursement request was rejected because I didn't submit it within 180 days. I was about 30 days late. I missed the fine print when I signed up.”

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Posted 2 months ago

Pets Best Insurance is rated 4.3 based on 33,631 reviews