Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.28

4.3 Rating 33,646 Reviews

79 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 33,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“Great pet insurance.”

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Posted 5 months ago

“Always quick reimbursement for all non-routine health expenses.”

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Posted 5 months ago

“Very helpful when submitting claims”

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Posted 5 months ago

“The coverage is very good for the price. Claims are easy to submit and payment is prompt.”

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Posted 5 months ago

“The claims submission process was seamless and easy. I cannot give five stars at this time, since the payment has not shown up in my bank and Pets Best has not provided any information regarding when I should see this.”

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Posted 5 months ago

“Service is fast and efficent.”

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Posted 5 months ago

“You guys are the best!”

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Posted 5 months ago

“Claim was processed very fast!!!”

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Posted 5 months ago

“Always so easy to submit a claim. Fast turnaround and thorough explanation of benefits”

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Posted 5 months ago

“If only human health insurance could be as frictionless and as good as Pet's Best, this would be a better world. This is how insurance is supposed to work.”

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Posted 5 months ago

“Pets Best Health Insurance was the smart choice for my two cats, and so much easier to navigate than my own Health Insurance. There's a respository for Health Records, claims are fast and simple to submit, and claim status updates are sent regularly. With this plan, I can focus on my pets and not worry about the bills.”

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Posted 5 months ago

“I’ve been using my pet insurance for my dog since 2020, and I can honestly say they’ve improved so much over the years. I’ve never had issues submitting claims or getting them approved, and the deductible/reimbursement process has always been easy to understand. But what has really stood out these past 2 years is how much faster and smoother the reimbursement process has become. Claims are being reviewed and approved much quicker than before, which makes such a difference when dealing with unexpected vet expenses. It’s reassuring to have a company that has continued to improve their service over time, and I’m really happy I chose to stick with them for my pup.”

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Posted 5 months ago

“Have used them since my dog was a puppy and now five years later I am still very pleased with their handling of claims. They seemed to have streamlined their claim process and providing EOB within days.”

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Posted 5 months ago

“Rocky went to the vet for ear infections and PetsBest said Nothing was covered (the visit and/or the medication. I would like you to review this visit.”

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Posted 5 months ago

“I am so glad I have Pets Best for both my Bassets. Although the latest claim took a bit longer than usual, they are usually pretty good to quickly settle claims.”

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Posted 5 months ago

“Both of my dogs got sick in the same week and the vet bills were hefty. Thankfully, Pet's best is very efficient and they were able to process 5 invoices and issued a reimbursement in the same week.”

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Posted 5 months ago

“~5 years of being a customer of Pets Best. Although I had a very difficult time with recent claims submitted to Pets Best for my dog dislocating his hip, ~35 days later, they were able to process and approve the claim. In the past, approving a claim only took about a week, so this was an anomaly. They still get 5-stars in my book.”

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Posted 5 months ago

“Fair and prompt payment”

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Posted 5 months ago

“Excellent care”

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Posted 5 months ago

“Great coverage, simple claims process, fast payments! Only took about a week from when I submitted my claim to when I received payment!”

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Posted 5 months ago

Pets Best Insurance is rated 4.3 based on 33,646 reviews