Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,802 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

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Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pets Best is the Best! Best pet insurance I’ve ever had. Communicative, response time good and fair benefit payments. No shady efforts to not pay due amounts. A+”

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Posted 10 months ago

“They’re the worst ! Biggest scam ever. Besides not covering anything , they categorize certain vaccines as food to not have to pay them out .”

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Posted 10 months ago

“I’ve been a Pets Best customer since 2008. I like the ease of online claims filing and the option to be reimbursed by Direct Deposit. Unfortunately the wait times to speak to a Cust Service rep have been extremely long (often 20+ minutes)”

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Posted 10 months ago

“Pets Best is always there with quick turnovers of my claims. I'm very happy with Pets Best pet health insurance and will continue to use them for the care of my faithful companion.”

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Posted 10 months ago

“This is the best product! If you have a pet, I highly recommend it. Easy to work with, filing claims is a breeze!”

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Posted 10 months ago

“Helpful, fast and efficient. Saved me a great deal when my dog required emergency surgery,”

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Posted 10 months ago

“Great pet insurance. Clear explanation of benefits when processing a claim. Great value. Great coverage.”

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Posted 10 months ago

“It takes research and awareness of your and your pet's situation. With the right care to the process, Pets Best is excellent. Get an appropriate, realistic deductible and include the wellness benefit. A number of regular treatments you will want to give your dog are reasonably covered and you can recover a significant share of the total premium as long as you can avoid major accidents. And if you have the misfortune that your pet becomes seriously ill or injured, the coverage will be a blessing.”

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Posted 10 months ago

“Pets Best is quick to settle claims. We have used them for our pets for years and recommend them to family members.”

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Posted 10 months ago

“They followed through”

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Posted 10 months ago

“so far i like the insurance provided for my dog, The only thing i am wondering is why the same benifets are rolled over for my renewal policy, for instance, spay or neutering is a benifet that is not needed for my dog its been done and there other things that dont apply now that i am on my 2nd year , im refering to the best wellness program”

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Posted 10 months ago

“I have owned 6 golden retrievers over the past 30 years and have never had pet insurance. I saw a recommendation for Pets Best on my Dental Insurance page and after spending well over $7K on our two boys last year and having to let them go I swore I would get insurance for the next one. Bear joined us just before Christmas and has had a wellness check and medication since then. I submitted the claims and have already received responses and the payments are being sent to my checking account. Very easy and great knowing I have this plan! My dogs are so important to my wellbeing!”

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Posted 10 months ago

“Always pleased with the swift turn around in paying claims”

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Posted 10 months ago

“I have been with Pets Best for several years now and find them to be a very fair customer service oriented company. Recommend them to anyone looking for pet insurance.”

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Posted 10 months ago

“They have been so good and quick with my claims for our baby Bailey”

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Posted 10 months ago

“I been using it for like 3 years and it's always fast and never give me any trouble.”

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Posted 10 months ago

“Easy to submit claims and they are reviewed quickly.”

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Posted 10 months ago

“Pets Best was the best thing to do for our girl Elsie. Ease the mind knowing we have coverage.”

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Posted 10 months ago

“Right before Christmas we almost lost our 2 year old Keeshond boy, Olaf, to what turned out to be Acute Hemorrhagic Diarrhea Syndrome. Thanks to quick work from MedVet in Columbus, he has fully recovered. Expensive, but worth it. Pets Best then came to our financial rescue to lessen the full impact of an exhaustive IV treatment. A good relief for a difficult time. Kept us informed throughout the claim review, and reimbursed within a month of claim. We highly recommend PetsBest and our daughter just insured for their new pup Cosmo.”

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Posted 10 months ago

“Always recomending petsbest to friends and family. I do appreciate the quicker turn arounds on reimbursements. Celebrating almost 5 years together!”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 29,802 reviews