Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,802 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,802 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“Pets Best is amazing! They helped us get one our babies treatments he needed where we would not have been able to afford it. They reimburse quickly and submitting claims is very simple. Highly recommend. Thank you, Pets Best!”

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Posted 10 months ago

“Submitted a claim on;ine for flea medication. The process went smoothly, and I was notified it was received. Claim was paid in full quite promptly.”

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Posted 10 months ago

“Good claims processing practices. But you raise rates every year by at least $100. This is too much.”

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Posted 10 months ago

“No where near covers what you expect. $690 bill and we get $190 back. No what I would call insurance, it’s like a discount.”

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Posted 10 months ago

“I have had a great experience dealing with Pets best. The claim process if effortless. I would highly recommend this company for your pets best interest.”

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Posted 10 months ago

“Responses are quick, as well as payment.”

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Posted 10 months ago

“Very easy to work with! Great coverage”

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Posted 10 months ago

“As a long, long time member of Pets Best, I highly recommend this organization. They offer a great service.”

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Posted 10 months ago

“Great customer service and easy to submit a claim via the app.”

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Posted 10 months ago

“(My dog’s medications, which she needed to get better, weren’t covered.)”

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Posted 10 months ago

“when our 9 yr old golden doodle needed surgery to remove suspicious lumps, Pets Best was there. They never blinked and covered everything they said they would. Thank you for being there for us.”

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Posted 10 months ago

“Fantastic insurance for your pets. Submitting a claim is beyond easy and the reimbursement process is quick and easy. Pets Best is also very customizable in the type of insurance and reimbursement amount needed for any situation. I recommend Pets Best to everyone I know!”

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Posted 10 months ago

“I've used Pets Best for 3 years now and they are amazing. I purchased an English Mastiff puppy and knew his vet bills would be costly so not getting pet insurance wasn't even an option The last couple weeks I added my three cats to our policy as well. The review and send out your EOB very quickly and are excellent at answering questions and never leave you hanging. There are no loop holes or tips and tricks. What you see is what you get with PetsBest.”

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Posted 10 months ago

“This is our 3rd dog but first time getting pet insurance. We did a ton of research and compared a lot of plans when we signed up as we wanted to make sure we knew the coverage and got the features we wanted. Pet’s Best has a lot of flexibility in their options for coverage to meet your needs and the prices were extremely competitive. We have a new puppy and signed up for wellness and made a claim after our first visit and it was very easy to do. We were reimbursed within a few days right to our checking account. We have been happy so far with their customer service and online portal as well.”

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Posted 10 months ago

“I have been with PetsBest for almost ten years. They are a great company and I refer anyone that has a pet. They are fair and do not try to get out of reimbursing for claims. I have a few friends that have missed “the fine print writing” and get a number of their claims denied from other companies. I am very grateful that has not been my experience with PetsBest.”

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Posted 10 months ago

“Great company. Paid our rather large bills for both Linus & Fiona right to the end. Hard writing this, as I miss both so very much. There quick and courteous service showed they truly care. I highly recommend them to anyone with a pet. Doesn't take long too run up thousands in vet bills.”

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Posted 10 months ago

“You had my claim done in no time but was not happy with the decision made”

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Posted 10 months ago

“I have 2 pets with this insurance carrier. I love Pets Best and recommend them to everyone who does not have insurance on their four legged best friend. Upon submitting the invoice to them I always hear from them through the entire process. When they receive it you get an email, when reviewed you get an email, when decision has been made on the claim usually within 5-7 days you get an email defining how it will be paid and your deductable. Very easy, simple, and exactly what I wanted for my pet insurance. It is worth every penny and actually affordable.”

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Posted 10 months ago

“I used to like this insurance company until they doubled my premium this year. My pet is 5 years old and has no health issues. He receives preventative care and this place wants to charge me as much as pay for my homeowners’ insurance. Complete joke! I’m cancelling. It’s just another insurance company taking advantage of people.”

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Posted 10 months ago

“The app is impossible to use.”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 29,802 reviews