Pets Best Insurance Reviews

Name: Pets Best Insurance
Address: 11333 N. Scottsdale Rd., #160, Scottsdale, Arizona
Rating: 4.29

4.3 Rating 29,803 Reviews

80 %

of reviewers recommend Pets Best Insurance

Company Reviews

Metrics

Info

4.3

Based on 29,803 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	Greater than 86%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Cancellations & Refunds
Cancellation Process	Very Easy

About Pets Best Insurance:

At Pets Best, our mission is to end economic euthanasia by helping to ensure pet owners are financially prepared when their pets need unexpected veterinary care. We strive to give pet owners peace of mind by taking the financial worry out of owning a pet, so you can make the best decisions for your dog or cat.

Visit Website

Phone:

1-877-738-7237

Email:

Linnea Rosa

Anonymous

Anonymous // 01/01/2019

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“The app is impossible to use.”

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Posted 10 months ago

“Read your contract - I thought the deductable would cover most of my annual wellness visit, and it only covered $30. Every year the insurance has gone up, and now I pay $150.00 each month for a healthy dog who is pushing 10 years old.”

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Posted 10 months ago

“I can always trust Pets Best Health Insurance to reimburse for my dog's health care in a timely and efficient manner!”

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Posted 10 months ago

“Very happy with PetsBest coverage and claims processing. Thank you!”

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Posted 10 months ago

“So far so good no problem with submitting claims”

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Posted 10 months ago

“Pets Best always has great customer service and they process their claims quickly. I usually receive my payment back within a few weeks. I would highly recommend using them to cover your pets from illness and injuries.”

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Posted 10 months ago

“Overall good. However, if you need assistance over the phone, the customer service representatives don't seem to have the desire to help you with your inquiries.”

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Posted 10 months ago

“I appreciate my claim was covered after 3 weeks; however for an emergency vet visit, not sure why so much verification and review was needed from er and vet.”

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Posted 10 months ago

“Price continues to increase while benefits decrease”

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Posted 10 months ago

“They reviewed and approved my claim in a fast and clear manner. I have a follow up claim in review and hope for the same great service”

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Posted 10 months ago

“It was very easy to make the claim and the disbursement. This was my first time and it was excellent. I recommend them.”

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Posted 10 months ago

“Easy claim process, good coverage.”

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Posted 10 months ago

“Customer service was always great”

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Posted 10 months ago

“Excellent. The closest thing to perfection when it comes to insurance.”

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Posted 10 months ago

“No problem handled my claim with speed and efficiency”

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Posted 10 months ago

“This is only my second year with Pets Best Pet Health Insurance and they have been very quick with my claims. I would refer them to anyone.”

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Posted 10 months ago

“Fast returns, updates. This is the best insurance.”

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Posted 10 months ago

“So nice and helpful on the phone and very prompt in looking at Max’s vet bills.”

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Posted 10 months ago

“I love PetsBest! Have been with them for a few years and while yes, there are occasionally some weird things they don’t fully cover, and they don’t cover preventative treatment which sucks, overall I like them! As the owner of a tiny Yorkie who gets into EVERYTHING from chocolate to weed to advil liquigel capsules (list goes on and I swear I’m a good dog mom), it brings me so much relief to know we are covered and that I can always say yes to what the ER presents as a “conservative treatment” without worrying about finances. For context, I just submitted a $1300 emergency claim and got back $1K (and my deductible is $200). $100 out of my pocket for a 6+ hour ER stay is more than fine with me, and I’ve already made back what I spent on my annual premium.”

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Posted 10 months ago

“We have had several visits this Fall, and every time I submitted a claim, I was given the status within a few days. Also, the reimbursements really helped to care for our dog.”

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Posted 10 months ago

Pets Best Insurance is rated 4.3 based on 29,803 reviews